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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,249 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,249 reviews

March 03, 2021

Complimentary 12-month service on my Prius Prime was done without a hitch. Evan initiated the work, and followed up, very professional and pleasant. Couldn’t ask for better! More

by kathleenakoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 04, 2021 -

DCH Wappingers Falls Toyota responded

Kathleen, thank you for the positive five-star review! We're so pleased to know you had such a great experience at our dealership and we look forward to seeing you again soon!

March 02, 2021

Great service. Waiting room was extremely clean and wait time was short. Service person explained everything clearly and price was fair. In and out fast. More

by BENNETTGOLDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 02, 2021

The service sales person, I believe his first name was Keith, was very knowledgeable and a good listener. He did an outstanding job explaining the services I need. I will be calling to schedule those ser More

by srtabarroso.lb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so pleased Keith could assist you and make your experience a good one. We look forward to seeing you again soon!

March 01, 2021

Hassle-free buying process along with a great deal on the exact car I wanted. Super friendly and helpful staff as well. Highly recommend. Thanks! More

by CADENCEBLYTHE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Bera, Naeem Randall
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 01, 2021

bought 2 cars this past month dylan in finance and my sales rep jason were outstanding made the whole process seamless and painless a great job More

by CIRCLINGDOG
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hayes
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership!

February 26, 2021

While the individuals whom are employed by DCH Toyota are individually customer service centric, I resented the service department trying to almost $500.00 on brakes(rotors, pads) when all that was needed wa More

by MRFIDUCCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evin Calderon, Kathleen Crosbie, Allison Croshier, Michael Cimorelli
Mar 04, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard. That is not the precedent we set for our customers. We'd like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

February 26, 2021

Service is excellent, friendly and professional. I have bought two Toyotas there since we have lived in Fishkill (seven years) and have been having the cars serviced at DCH Wappingers Falls Toyota all that More

by JonAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Alicia Verven
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership over the years! We're so pleased our team was able to provide you with exceptional service and we look forward to seeing you again soon!

February 26, 2021

Great service on my last scheduled appointment. The worked was completed in a timely manor and completed on schedule. Very happy with my service appointent. More

by sk1faster
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano, Daniel Sweeney
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 26, 2021

Competitive price on the vehicle nothing much else car was delivered clean full of gas handed me the keys that was it. Was told all info was in the manuals in glove box. My first PHEV I guess I will figur More

by SSCHMID
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Raymond
Mar 04, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard. That is not the precedent we set for our customers. We'd like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

February 25, 2021

As soon as I got into the dealer everyone was nice and that make me feel comfortable. I bought a car from Jaime and he show me that he is very professional. Thank you for making me feel like I was at home More

by CRISTI_NATALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Garcia
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Cristi! We're so pleased to know our staff was able to assist you and make your experience a memorable one!

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