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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,249 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,249 reviews

April 07, 2021

Everything was fine-- I just wish service included a complementary rapid charge. Oh-- and having the TV on nonstop (and loud) in the waiting area was really annoying. Nobody was actually watching it! More

by silberleaf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunus
Apr 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We appreciate you taking the time to provide your feedback and we look forward to seeing you again soon!

April 06, 2021

Jason Hayes was very easy to work with. Will work with you every step of the way to make the experience as easy as possible. Dylan in finance also made everything quick and painless. Would totally purchas More

by ESPIRITG
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hayes
Apr 07, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like our team went above and beyond to assist you and make your experience one to remember. We truly appreciate your kind words and look forward to seeing you again soon!

April 06, 2021

Helped me get through service fast to meet an appt. Much appreciated. Very surprised that tires needed to be replaced as I have only driven 10,000 miles. Something wrong there, but I didn't argue. Car nee More

by blongstreth
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Apr 07, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 06, 2021

Excellent service from Kurt Kuehsel and the staff in getting us the vehicle my wife wanted. A pleasurable, no pressure experience. They didn’t have the vehicle my wife was hoping for and they were abl More

by Keith
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

DCH Wappingers Falls Toyota responded

Keith, we appreciate you taking the time to provide such great feedback! It sounds like Kurt was able to assist you and provide you with exceptional service. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

April 04, 2021

Sales rep Jason was on point and kept his word. Had an issue with the finance side, paperwork was delayed to bank causing all sorts of a mess. More

by SOCONNOR1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Jason Hayes
Apr 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so pleased Jason could assist you and make your experience one to remember!

April 03, 2021

After doing much research on car dealerships on the internet, I was surprised at the warm and professional atmosphere when walking in the first time. I did not feel defensive or challenged. Great exper More

by RADIOLUCIOMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley , Jason Hayes
Apr 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

Apr 06, 2021 -

RADIOLUCIOMJ responded

Great experience at your Dealership. I have full confidence when dealing with your establishment in the future will be positive! Thank You, my email is radioluciomj@gmail.com

April 02, 2021

We just purchased our vehicle a few days ago, so far We just purchased our vehicle a few days ago, so far we are very pleased with this dealership. Thank you very much. Robert and Linda. More

by LINDAOEHL
Recommend Dealer
Yes
Employees Worked With
Other Employees : Naeem Randall, Daniel Sweeney
Apr 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review regarding your most recent experience with us!

April 02, 2021

A $217 labor charge to change a battery in under 30 minutes is a total rip-off, not to mention that the Toyota only 12 volt battery for my Prius is half the size of the one in my other daily driver and More

by MACNISH1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No clue as to the name of the service rep who processed my work order.
Apr 02, 2021 -

DCH Wappingers Falls Toyota responded

Hello MACNISH1947, Thank you for the feed back. The auxiliary battery in a Prius is a specialty battery, and much more expensive than a conventional gas vehicle battery. I wasn't able to locate your file by the user name you selected. If you'd like to give me a call to discuss further please feel free to contact me @ 845-296-4261 thank you, Ben Carlson Operations Manager

April 02, 2021

Sales rep Michael was very knowledgeable about the vehicle. He was very pleasant and courteous. He was very supportive and responsive through the entire process, another great quality was his honesty. More

by MARCIA158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfrin Quezada
Apr 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy to know you had such a great experience working with Michael and we hope to see you again soon!

April 01, 2021

The whole car buying experience was excellent. Our salesperson Avi was excellent with negotiating the new SUV price and with my trade-in. I was able to drive away from the dealership with my new SUV i More

by Joe D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

DCH Wappingers Falls Toyota responded

Joe, we appreciate you taking the time to provide some great feedback! It's so great to know Avi could assist you and provide you with exceptional service. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

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