DCH Wappingers Falls Toyota

The people are they are friendly and clear on what your getting into weather buying or getting it serviced. They don't push you into anything unless you ask for it from my experience. getting into weather buying or getting it serviced. They don't push you into anything unless you ask for it from my experience. More

Had been using the service dept for the last 3 years and Had been using the service dept for the last 3 years and always had a great experience. 1st time using sales dept here. Best car shopping I've had. Had been using the service dept for the last 3 years and always had a great experience. 1st time using sales dept here. Best car shopping I've had. More

My salesman greeted me and my husband as soon as we walked into the building . We told him what we wanted and he made sure that we got it! walked into the building . We told him what we wanted and he made sure that we got it! More

Worst experience I’ve ever had. Was treated terribly by Evin in the service center. Will not return. He was extremely rude, felt like he wasn’t telling the whole truth when explaining services needed. Felt Evin in the service center. Will not return. He was extremely rude, felt like he wasn’t telling the whole truth when explaining services needed. Felt like he took advantage of the fact I am not knowledgeable in mechanical services. I have bought both my cars at Toyota and always come for services. I will not be returning because of this experience. I have told several people about my experience, some of which agree they’ve had the same experience with Evin. He is the opposite of a person you should have working in your service department. People deserve honest and fair treatment and I did not receive that. More

Waited 3 hrs for a 1hr 15 min oil change...keys were put in wrong spot..nobody knew I was there.. The next day I received a text saying they would let me know when my car was done... About 24 hrs to late.. in wrong spot..nobody knew I was there.. The next day I received a text saying they would let me know when my car was done... About 24 hrs to late... More

Their has been a notìceable ìmprovement in your service department's interaction since my last visit. It was a pleasent experience dealing with your representatives. department's interaction since my last visit. It was a pleasent experience dealing with your representatives. More

Easy to make an appointment there was not a long wait for one. Car was done within a few hours. Kept in contact with me via text. one. Car was done within a few hours. Kept in contact with me via text. More

Joe, the sales associate, was great. Very thorough and answered all of my questions. A seamless purchase. I would recommend friends and family to purchase a car from Joe. answered all of my questions. A seamless purchase. I would recommend friends and family to purchase a car from Joe. More

Salesman was awesome. No high pressure sales.Answered Salesman was awesome. No high pressure sales. Answered all my questions. Treated like we were the only ones there. I will be back for another purchas Salesman was awesome. No high pressure sales. Answered all my questions. Treated like we were the only ones there. I will be back for another purchase in the future. More

Service has always been very good. Never a bad experience. Sometimes have to book appointment far in advance but understandable. It would be really amazing if they also washed the car every other experience. Sometimes have to book appointment far in advance but understandable. It would be really amazing if they also washed the car every other service but they are busy people and not really necessary. Overall, I’ve had only positive experiences. More