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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,206 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,206 reviews

August 24, 2022

Reps could notsaid incorrect information about a warranty I had on my tires. Then it took 2 hours to change my tire. Then they did not reset my tire pressure censor. I will go elsewhere next time. More

by PLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Giordano, Ciarra Arias
Aug 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at (845) 288-0892 to further discuss.

August 24, 2022

Expertos en la materia , con un excelente servicio al cliente y amabilidad .keith un empleado excelente en su atención y revisión . More

by hildatrusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

¡Gracias por los excelentes comentarios! Estamos muy contentos de que Keith pueda ayudarlo y hacer que su experiencia sea memorable. ¡Esperamos trabajar con usted nuevamente en el futuro!

August 24, 2022

Great service nice people they took care of are car with no issues and in a timely manner More

by Goldwings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 24, 2022

Excellent customer service wonderful friendly staff very honest and helpful had a wonderful experience throughout the purchase process!!!!! More

by CARLAMARTINEZ101619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Romaine Newby
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 24, 2022

Keith was absolutely wonderful helping me with a recent vehicle I purchased from DCH Excellent customer service More

by BENZ0959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're so happy Keith could assist you and provide you with outstanding service.

August 24, 2022

I was there for an inspection and Matthew was really good to me… I was there for a long time 3 hours because they were busy.. and he apologized for the inconvenience and took care of the cover for the inspec More

by liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

Liz, we appreciate your kind words! It's a pleasure to know Matthew could assist you and make your experience a memorable one.

August 24, 2022

Very friendly staff. Made me feel really good about buying my vehicle. The coffee was terrible but that’s ok! Lol More

by KAYSIA_ELLIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe pecucci
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 24, 2022

Great people and great service tech were quick to point out what had to be done More

by light69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciarra Arias
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 24, 2022

DCH Toyota is caring, they usually complete the service on time. I’m glad that I’m able to use them for my service. More

by CHILDOFGOD_73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

August 23, 2022

I was at the dealership for routine maintenance. All the staff there are very friendly and professional, as always. More

by Yong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 23, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

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