DCH Tustin Acura
Tustin, CA
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Car battery replacement The best service by far from George in service!!! We were stranded with a dead battery on vacation and needed to head back home to Las Vegas that day. The best service by far from George in service!!! We were stranded with a dead battery on vacation and needed to head back home to Las Vegas that day. George got us in right away and was very attentive to our family needs! He is one kind and extremely professional man who goes the extra mile for his customers! Your dealership is outstanding! More
Excellent Service! I was very happy for the service that I received. Everything was done to my expectations. The vehicle was road tested twice after the work was done. I was very happy for the service that I received. Everything was done to my expectations. The vehicle was road tested twice after the work was done. More
Charlie Pham was great! Reached out to a few larger dealerships to discuss leasing a new 2019 MDX as our local dealership was not interested in making a fair deal. Original Reached out to a few larger dealerships to discuss leasing a new 2019 MDX as our local dealership was not interested in making a fair deal. Originally spoke with Pehn who was very professional but was leaving for the evening. Charlie Pham stepped in and was also very professional. I told him the deal I was looking for and within 10 minutes we agreed. Very easy transaction. Go see Charlie Pham, he's the best! More
Tommy in Internet Sales is Awesome Found this dealer through the Costco Auto Buying program. At the time, was considering different cars from other dealers. But out of all the dealers I Found this dealer through the Costco Auto Buying program. At the time, was considering different cars from other dealers. But out of all the dealers I went to, Tommy in Internet Sales was the most thorough and gave the most info about the Acuras I was considering. Left a very happy customer. More
No pressure and extremely competitive I called the top 5 dealerships for Acura within southern California. Tommy was very responsive and was able to provide the best price along with exce I called the top 5 dealerships for Acura within southern California. Tommy was very responsive and was able to provide the best price along with excellent customer service. More
TLX REcall Service Richard is always genuinely friendly and the service has always been perfect. Thank you for washing my car and for providing me with a rental car. Richard is always genuinely friendly and the service has always been perfect. Thank you for washing my car and for providing me with a rental car. More
Excellent Service I have purchased two vehicles from the dealership. I have taken both vehicles there exclusively for service. Prices are competitive and the staff is I have purchased two vehicles from the dealership. I have taken both vehicles there exclusively for service. Prices are competitive and the staff is always courteous. More
Great experience Excellent service all the way around. George, whom I dealt with, was so accommodating. I was even impressed that he walked me over to Enterprise ins Excellent service all the way around. George, whom I dealt with, was so accommodating. I was even impressed that he walked me over to Enterprise instead of pointing. More
Excellent customer service Everyone is super courteous and helpful!! My service advisor was on top of every single detail. Thanks for all your help and support!! I am super Everyone is super courteous and helpful!! My service advisor was on top of every single detail. Thanks for all your help and support!! I am super happy! More
Air bag recall and scheduled maintenance Although Cerritos Acura is much closer to my home, I had a bad experience their and decided to try Tustin Acura. Now bare in mind Tustin is at least Although Cerritos Acura is much closer to my home, I had a bad experience their and decided to try Tustin Acura. Now bare in mind Tustin is at least five times as far from home but is well worth the drive because of the excellent customer service provided by service advisor Richard Neilson. I can always count on Mr. Neilson to keep me up to date on scheduled maintenance and monitor any issues when something is discovered but not necessarily needs to be replaced at time of visit. I also like that he will provide any discounts if applicable and have a loaner vehicle available if needed. He is the reason why I have been returning here since 2013! More