DCH Tustin Acura

Kyle is the man! Kyle is the number one customer service representative in the Western World - not to mention sales. Because of Kyle and his consistent service provide Kyle is the number one customer service representative in the Western World - not to mention sales. Because of Kyle and his consistent service provided to us, our simple oil change cost over $42,000.00. I wound up buying a virtually new 2018 RLX during my oil change on an older RL. Kyle and his colleagues were a significant part of the decision making process. This is our fourth Acura purchased at DCH and the excellent customer service is a monumental factor. Thank you, Kyle and thank you, Acura. Keith More

Deceptive Sales Practices Traded in our lease and leased a new car. After all was said and done with negotiating the new lease with our lease trade-in, we were given their best Traded in our lease and leased a new car. After all was said and done with negotiating the new lease with our lease trade-in, we were given their best price and ended up accepting the offer. Now getting collection notices from Acura Finance on the old leased vehicle we traded in. Neither Richard Moyer or Mike Ngo who we negotiated the deal with have returned the numerous messages I have left for them regarding this. They have not only been deceptive but are now avoiding resolving this altogether. Shameful practices. More

Do yourself a favor and ask for Mike Ngo Mike is excellent. To me, many in auto sales simply do not listen. Mike did in fact listen and delivered an excellent deal to not only win my business Mike is excellent. To me, many in auto sales simply do not listen. Mike did in fact listen and delivered an excellent deal to not only win my business, but convert a loyal customer of another Acura dealership to DCH. Cheers to Mike. Do yourself a favor and reach out to him for your next Acura. More

Paul Mendoza Just a word about one of your service consultant, Paul Mendoza. I was amazed with his helpfulness. He not only dealt with my service issues, walked Just a word about one of your service consultant, Paul Mendoza. I was amazed with his helpfulness. He not only dealt with my service issues, walked me to find Enterprise Rental, but coordinated with my insurance inspector including verification with DCH Temecula for the original work and payment details. He made sure that my invoice was sent to my insurance agent and then called me. Very, very nice if I may say so. More

Amazing service and knowlege based. The service I receive is always top notch. My questions are answered and I am treated with respect and as family. I don't hesitate to take my vehicl The service I receive is always top notch. My questions are answered and I am treated with respect and as family. I don't hesitate to take my vehicle here for service. More

Easy In and Out George was by far the best service person that I've ever worked with. He is full of energy and without even asking he offered a service loaner so I d George was by far the best service person that I've ever worked with. He is full of energy and without even asking he offered a service loaner so I didn't need to wait. He kept me informed about my vehicle's service status via text the entire day. More

Professionalism My service adviser, Cristian, is so customer service and detail oriented! My visits become as pleasant as possible with his attitude. Every business n My service adviser, Cristian, is so customer service and detail oriented! My visits become as pleasant as possible with his attitude. Every business needs folks like him in their workforce. I might add, the dealership is immaculate and staff does excellent work. I'm completely satisfied. More

40k service plus new tires George goes out of his way to provide excellent service. I have been coming to George for 4 years now. Our household purchased two Acura’s from your d George goes out of his way to provide excellent service. I have been coming to George for 4 years now. Our household purchased two Acura’s from your dealership and we continue to have our autos serviced by you. More

Purchase of a new car Abdul Omar was great. He was the first person to approach us and was very nice. He had a friendly personality and not too pushy when it came to purc Abdul Omar was great. He was the first person to approach us and was very nice. He had a friendly personality and not too pushy when it came to purchasing. Felt comfortable with him and was trustworthy. More

Excellent Service Hi , I leased my previous Acura from another dealer and was thinking to get this one from them again, but Tustin Acura gave me a better deal, better Hi , I leased my previous Acura from another dealer and was thinking to get this one from them again, but Tustin Acura gave me a better deal, better service and better price. They were very professional . I really appreciate their efforts ,specially Alex, More