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DCH Tustin Acura
Tustin, CA
409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 409 reviews
August 13, 2009
Watch out for sub par installations on any accessories especially the aftermarket DVDs. we have had nothing but problems from the get go, and to top it off we live a few hours from them, so every time the especially the aftermarket DVDs. we have had nothing but problems from the get go, and to top it off we live a few hours from them, so every time there is a issue we have to bring it back to them. We have not yet even got to enjoy the $2500.00 (choke) spent on sub par product installed which is infuriating. They fixed it once and now back again for round three. Get DVDS from someone else and do thourough research before you pick a product. Gavin T More
by gavintaylor
Employees Worked With
Jeff, Miguel, alvin
July 08, 2009
My 2002 Acura TL-Type S now has 120,000 miles. Transmission started to slip. Towed car over to Tustin Acura on a Sat. Freddy said,"No Problem, I will call you on Mon.I will call the factory and se Transmission started to slip. Towed car over to Tustin Acura on a Sat. Freddy said,"No Problem, I will call you on Mon.I will call the factory and see if the transmission is still under warranty." Freddy also gave me a car drive. Picked up my TL on Monday. Transmission was...Free!, Loan car...Free!,Wash Job...Free! Wow!! all for Free, Now That's "Quality Service" I will Be Back Thank you, Lynn in Huntington Beach, CA. More
by biggestintown
Employees Worked With
Freddy & Erick, Eric Li Fo Sjoe
June 19, 2009
Kalolo made this the smoothest, easiest, most friendly & hassle-free car-buying experience my husband & I have ever had. Kalolo was very accommodating & caring. We will be customers for life! Ask for Kalol hassle-free car-buying experience my husband & I have ever had. Kalolo was very accommodating & caring. We will be customers for life! Ask for Kalolo and you will be completely taken care of! I strongly recommend DCH Tustin Acura, and Kalolo Toafa to any interseted in buying a quality Acura! More
by JEGranados
Employees Worked With
Kalolo P. Toafa
June 04, 2009
Dealer and staff went above and beyond to put my purchase together in a way that met my needs. No other dealer gave me the level of attention or quality of service that I received from DCH Tustin Acura. I hi together in a way that met my needs. No other dealer gave me the level of attention or quality of service that I received from DCH Tustin Acura. I highly recommend this dealership and their staff. This is the 3rd of 4 Acura Vehicles I have bought from DCH Tustin Acura -- the first Acura was purchased in another city. I keep going back to them because they offer a great product coupled with a fantastic service department and a friendly helpful staff. More
by kmaxkamara
Employees Worked With
Steve Shirk, Kathie Lee DeWinn, Steve Shirk
May 04, 2009
My experience at Tustin Acura has been great for the 7 years they have been servicing my car. Freddie is my service advisor, and he is fantastic. Professional, honest, and thorough. I cannot say enough go years they have been servicing my car. Freddie is my service advisor, and he is fantastic. Professional, honest, and thorough. I cannot say enough good things about him, and the quality of DCH Tustin Acura. More
by lgreen
Employees Worked With
Freddie
April 11, 2009
I needed a new car and after dealing with Wolos, Miguel and Kathie-Lee I won't be shopping any place else. They treated me like family, gave me an excellent price, and make the entire buying process so so and Kathie-Lee I won't be shopping any place else. They treated me like family, gave me an excellent price, and make the entire buying process so so smooth. I highly recommend them to friends and family. This is what the car buying experience should be like....Competitors take notes!!! More
by veryhappy
Employees Worked With
Wolos Safi, Miguel Jimeniz, Kathie-Lee, Wolos Safi, Miguel Jimenez
December 18, 2008
I knew this dealership was different from the rest as soon as I called in to set up an appointment. Unlike other dealerships they actually answer their phones and didn't leave me on hold forever. They we soon as I called in to set up an appointment. Unlike other dealerships they actually answer their phones and didn't leave me on hold forever. They were up front and honest with what needed to be done on my 2008 TL. I wasn't sure what to expect when I had gone in. I was nervous about being duped into doing things I didn't really need. Not only were the service advisors nice but so was the receptionist and the cashiers. I liked the coffee and they fact that I had a choice in having tea if I preferred. They did a great job answering questions and explaining everything to me I will be back for my next service. More
by ceemee1212
Employees Worked With
freddy
December 16, 2008
MY SALES CONSULTANT, TOM PITCHFORD, WAS VERY HELPFUL EXPLAINING MY ACURA'S FEATURES TO ME HE MADE SURE I KNEW THE MY NEW ACURA TL BEFORE I LEFT AND EVEN OFFERED FOR ME TO COME BACK IN IF I NEEDED IT. TH EXPLAINING MY ACURA'S FEATURES TO ME HE MADE SURE I KNEW THE MY NEW ACURA TL BEFORE I LEFT AND EVEN OFFERED FOR ME TO COME BACK IN IF I NEEDED IT. THE FINANCE MANAGER WAS VERY THOROUGH ALSO EXPLAINING WHAT I WAS PAYING, AND MY BANKING OPTIONS, CLEARLY GOING OVER THE FORMS AND WARRANTY OPTIONS TO ME IN A WAY "I" UNDERSTOOD WAS REALLY APPRECIATED. MY EXPERIENCE SHOPPING AND PURCHASING MY ACURA AT DCH TUSTIN ACURA WAS VERY PLEASANT AND I LOOK FORWARD TO RETURNING TO DCH SERVICES ON MY ACURA AS NEEDED, THANK YOU SO MUCH! More
by annet98
Employees Worked With
2, Steve Shirk
December 18, 2007
We have bought 2 TSX 2004 & 2006 from this dealership, using Tom Pitchford as our agent. He gave us the internet price for the cars. We have used them for service also. Always prompt, always on time. We using Tom Pitchford as our agent. He gave us the internet price for the cars. We have used them for service also. Always prompt, always on time. We are looking for a MDX and have found other dealers with better deals, but the other dealers don't have the vehicle we want in stock. More
by caltrust1
Employees Worked With
Tom Pitchford
