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DCH Tustin Acura

Tustin, CA

4.7
437 Reviews

9 Auto Center Drive

Tustin, CA

92782

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Showing 437 reviews

March 04, 2013

I always receive excellent service at DCH Tustin Acura. I bought my 2006 Acura TL at DCH Tustin Acura and have always had it serviced there. My most recent service was for a possible bad battery. They ch More

by egbok13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Herron
Mar 06, 2013 -

DCH Tustin Acura responded

Thank you for your compliments and 5 star review about our dealership. We are glad to read about the great job our team has done for you. We make sure that every customer knows everything about their car and finish their service with a clean car. :-) Thank you for your continuous business.

February 21, 2013

I visited the dealer because of my MDX's recall. The advisor is very friendly and helpful. He suggested more services for safety driving after free performance of inspection checklist. However, he did n More

by BPLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Li Fo Sjoe
Feb 22, 2013 -

DCH Tustin Acura responded

Thank you for taking the time to review us. We are glad to hear that you are were satisfied with our service to you. We are committed to providing high quality customer service, and appreciate your business and will not pressure you into something that you do not want to do. We hope that when you are ready to get these services taken care of you will choose us :-). Please feel free to come in when you need anything!

February 19, 2013

I took my car in because of a recall. The dealership never pressured me to do any other service; however, they did wash my car and perform a checklist to ensure the safety of my vehicle. More

by jimisbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 21, 2013 -

DCH Tustin Acura responded

Thank you for your five star review and compliment! Please feel free to come into our dealership whenever you come across any problems or any needs. We love to make ALL of our customers welcomed and treated with the same respect as if they were coming in little to no service :-) Thank you for choosing DCH Tustin Acura.

February 18, 2013

I have purchased at least 4 Acura's from this dealership. They are very interested in making the customer feel important and care for when they come in for any reason. It's not just about making More

by got007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Storm
Feb 21, 2013 -

DCH Tustin Acura responded

Thank you for your compliments and wonderful review. We truly love having loyal customers here at DCH Tustin Acura and do our best to treat every customer like family. Please don't hesitate to let us know if there is ever anything that we could do for. :-) Thank you for choosing DCH Tustin Acura.

February 12, 2013

Sean Lee was a pleasure to work with. Buying a car can be a stressful ordeal at some dealerships, but Sean Lee made it smooth and painless. Easy to talk to and very friendly. Explained every part of the cont More

by Faith012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean In Lee
Feb 21, 2013 -

DCH Tustin Acura responded

Thank you for your outstanding review and compliments. We understand that buying a car can be extremely stressful. We are glad that Sean Lee was able to make your experience stressful free. we are honored to welcome you to our family here at DCH Tustin Acura. Please let us know if there is anything that we can do for you! :-)

January 28, 2013

Service advisor Matt Storm took care of a minor problem with my 99 Acura CL. Professional and friendly. And no charge for correcting the problem either. Great service previously with servisor advisor Ky More

by oldwestnut
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Storm
Jan 31, 2013 -

DCH Tustin Acura responded

Thank you for your compliments and 5 star reviews. We are thrilled to hear that Matt and Kyle have been able to meet all your needs and expectations. We thrive on our great service and great customers. Thank you once again for your 5 star reviews and we look forward to seeing you around at DCH Tustin Acura :)

December 22, 2012

This dealership truly cares for the customer and strives to provide service that meet the customers' needs so that they are a customer for life. I will be buying my next car here because of the service. Mig More

by KevinKim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Neilson, Matthew Storm, Miguel Jimenez
Feb 22, 2013 -

DCH Tustin Acura responded

Thank you so much for such a wonderful review. We are glad to hear that you were treated with great care and respect at our dealership. We thrive on meeting customer needs and making sure that we did everything to the best of our ability. Welcome to our DCH Tustin Acura family and please feel free to stop by whenever there is anything we can do for you :-)

December 07, 2012

Matt Storm took a personal interest in getting the servicing done right. He was friendly, efficient, and very helpful. I appreciated them making a loaner car available--so much better than trying to l More

by pastorbiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Storm
December 07, 2012

If you want a good deal at an Acura dealer in SoCal you have to contact Steve Shirk. Before I dealt with him I had been dealing with about 10 other dealers. All the other dealers were basically telling me More

by emailab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shirk
December 04, 2012

I went for a quick 15000 mile checkup. The service has been very quick and easy. I was given thorough report on the health of the MDX that was serviced. More

by mqpark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Storm
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