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DCH Tustin Acura
Tustin, CA
410 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 410 reviews
August 16, 2011
I just bought a 2011 MDX from Tustin Acura and they were outstanding. I sent an email to inquire about price and options. They returned my email almost immediately and they had the best price by almost $4 outstanding. I sent an email to inquire about price and options. They returned my email almost immediately and they had the best price by almost $400. The vehicle I wanted was not easy to find with the color and options combination, so they tracked one down and made arrangements to have it delivered. Of the 10 cars i have bought from dealerships in my lifetime, this had to be the easiest and friendliest experience I have ever had. From Ken Ngyuen in Sales to Steve Hahn in the Finance department and George Rodriguez in the Serivce Department (I had some extra options added after the purchase). I was recommended to Tustin Acura by a friend because of their great service. I will be following suit and send anyone I know that wants an Acura to DCH Tustin Acura. Great Dealer!!! More
by lcapel
Employees Worked With
Ken Ngyuen, Steve Hahn, George Rodriguez, Miguel, Miguel Jimenez, Steve Hahn
August 03, 2011
I gave this rating because after buying a half dozen cars in my life and 2 from this dealership, this was by far the best overall car buying transaction I have ever experience in terms of a great product, de in my life and 2 from this dealership, this was by far the best overall car buying transaction I have ever experience in terms of a great product, deal and relaxed environment where all questions were answered (and there were a lot) and I felt terrific at the end of the day. More
by sha reid
Employees Worked With
Steve Hahn, Kenny and the General Manager, Steve Hahn
June 08, 2011
Friendly, fare, good deal, helpful. No hassle. My son was purchasing a care and he left with a good feeling and that's what it's all about. purchasing a care and he left with a good feeling and that's what it's all about. More
by david whiting
Employees Worked With
Miguel, Miguel Jimenez
May 31, 2011
I was directed to DCH Tustin Acura through the AAA site. I had prepared extensively before going into the dealership. Once we stepped into DCH Tustin Acura, all employees were extremely courteous and helpf I had prepared extensively before going into the dealership. Once we stepped into DCH Tustin Acura, all employees were extremely courteous and helpful. Kenny, our sales person, was informative and answered any and all questions with patience! We purchased a CPO 2008 Acura MDX. Kenny, again, was patient helping set up our personal preferences and blue tooth connections! This was a wonderful dealership. We highly recommend DCH Tustin Acura for those who "HATE" to go car shopping! P.S... And, their financing was better than our credit union's! The Smiths from Dana Point. More
by AmeliaSmith
Employees Worked With
Ken Nguyen, Steve Hahn, Alex, Alex Chung, Steve Hahn
February 25, 2011
The whole sales process was stress free. My sales rep was very thorough, patience and friendly through the signing process and explained about the car very well. I never had a better experience like I did at very thorough, patience and friendly through the signing process and explained about the car very well. I never had a better experience like I did at the DCH Tustin Acura. Absolutely the greatest. More
by jangmi85
Employees Worked With
Steve Hahn, Steve Hahn
January 16, 2011
I WAS SENT TO THIS AUTO DEALERSHIP BY AAA. I CAN TELL YOU THAT THE MINUTE I STEPED INTO THE DOOR EVERY ONE WAS VERY FRIENDLY AND HELPFUL. THERE WAS NEVER ANY PRESSURE. ALL QUESTIONS WERE ANSWERED COMPL YOU THAT THE MINUTE I STEPED INTO THE DOOR EVERY ONE WAS VERY FRIENDLY AND HELPFUL. THERE WAS NEVER ANY PRESSURE. ALL QUESTIONS WERE ANSWERED COMPLETELY. I WAS GIVEN A TEST DRIVE AND AGAIN ALL QUESTIONS ABOUT THE AUTO WERE ANSWERED TO MY SATISFACTION. I AM VERY HAPPY WITH MY 2011 ACURA RDX AND WOULD HIGHT RECOMMEND DCH TUSTIN AUTO TO ANY OF MY FRIENDS. PAT & JEAN LOREY More
by PLOREY
Employees Worked With
ALL THAT I CAME IN CONTRACT WITH
November 05, 2010
The salesman Wolos Safi and his Sales Manager treated my The salesman Wolos Safi and his Sales Manager treated my very respectfully. I was unable to complete the initial deal quickly enough but both these The salesman Wolos Safi and his Sales Manager treated my very respectfully. I was unable to complete the initial deal quickly enough but both these representatives honored the original deal and actually provided a better vehicle in terms of mileage and color. Never have I been treated more curteously and professionally in a car buying experience in my 30+ years of auto purchases. Still pinch myself to make sure it really occurred. Steve Hahn helped in closing the loan transaction and was unusually knowledgeable and flexible in structuring the loan to my terms. Steve made the lending transaction unusually comfortable. Very positive experience. More
by swandj
Employees Worked With
Wolos Safi and Steve Hahn
November 04, 2010
Steve was a great salesperson. the combination of his knowledge of the car as well as financing streamlined the process. He was responsive and knowledgable about the car as well as lease vs buying. He knowledge of the car as well as financing streamlined the process. He was responsive and knowledgable about the car as well as lease vs buying. He gave me the best deal he could, comfortably let me leave without pressure and was courteous upon my return. great experience. More
by mwagschal
Employees Worked With
Steve Hahn
August 13, 2010
We are very pleased with the service and products we received from this Acura dealer. the staff was professional and knowledgeable. They were able to match us with a vehicle that was right for us and wo received from this Acura dealer. the staff was professional and knowledgeable. They were able to match us with a vehicle that was right for us and worked with us on price and financing We love their cappuccino machine too! More
by laura hughes
Employees Worked With
Wolosmal Safi, Steve Hahn, Wolos Safi, Steve Hahn
July 29, 2010
After working with several different salespeople via phone and e-mail, Kalolo at Tustin Acura was the only one who really took the time, and had the patience and integrity that I was looking for. I am phone and e-mail, Kalolo at Tustin Acura was the only one who really took the time, and had the patience and integrity that I was looking for. I am not an easy customer, as I ask a lot of questions and want very detailed information before I make my decisions, and Kalolo was very helpful in getting any information I asked of him back to me quickly while being very upfront and transparent throughout the entire purchasing process. We were originally deciding between an Acura TSX, Lexus IS 250, or BMW 328i, and the TSX was by far the best value, as it is much roomier and came equipped with all the options that we wanted. I would highly recommend Tustin Acura, and more specifically Kalolo Toafa, for anyone shopping for a luxury car! More
by FJMoraJr
Employees Worked With
Kalolo Toafa
