DCH Tustin Acura

We give this dealership a 5 as we felt that this dealership was truly service-oriented. We were very impressed by the professionalism and friendliness of our sales/service rep Wolos (as I commented dealership was truly service-oriented. We were very impressed by the professionalism and friendliness of our sales/service rep Wolos (as I commented on other reviews, the man helped install our carseat at 10pm!). We were very satisfied by Alex who gave us a unbeatable price and finance rate that matched our ridiculously low rate that we received elsewhere. Steve worked was very professional with his financing (he made things seem easy). We liked the speediness, competence, and professionalism of this dealership. Nobody made it feel like they were trying to coax us into getting something we didn't need; nobody pressured us; I felt they were there to help us maximize the best purchase. My husband and I as we drove our MDX back home, discussed what an amazing day it was and it really was because of this dealership. Thank you for your service. We will come again should we decide to get another Acura. More

Kyle Herron is an exceptional service provider. He is kind, courteous, professional, genuine, and makes every visit to DCH Tustin Acura a pleasure! DCH Tustin Acura also provides a great waiting area tha kind, courteous, professional, genuine, and makes every visit to DCH Tustin Acura a pleasure! DCH Tustin Acura also provides a great waiting area that customers can use while waiting for their car to be serviced. The staff offers you water, fruit, and a chocolate bar. They also provide fast, free internet so definitely utilize this feature and bring along your laptop to every visit. More

It was a pleasurable experience and I would recommend others to this dealership without a doubt. Each of the staff members are so personable and they made this purchase a memorable car buying experience! others to this dealership without a doubt. Each of the staff members are so personable and they made this purchase a memorable car buying experience! If you want a luxury car at an affordable price with beautiful interior and nice technology, I would definitely suggest going to DCH Acura. More

my family bought a 2008 ACURA MDX last 2008 at this dealership (DCH TUSTIN ACURA). We drove more than 50 miles one way every Maintenance schedule. We prefer to bring our MDX to DCH TUSTIN ACURA because dealership (DCH TUSTIN ACURA). We drove more than 50 miles one way every Maintenance schedule. We prefer to bring our MDX to DCH TUSTIN ACURA because of their Excellent Service. Even if Santa Monica Acura is very very close to our place. My previous Service Advisor no longer works in this dealership.So, I made an appointment directly with Their Service Manager. last June 19 through email. It's my first time to meet the Service Manager Eric LiFoSjoe who went above and beyond the call of duty when we brought our MDX for Schedule Maintenance and some warranty service. He really helped me out and was awesome to work with. He answers my phone calls...answers my emails....return my calls...answers my questions... give me updates. He is friendly and easy to talk to... We got a 2012 ACURA TSX as a loaner and my wife likes it! My wife also likes the 2014 BLACK ACURA MDX when she saw it on the dealership display lot! I've been to different dealerships but never experience this kind of Excellent Service. Thank you very much Eric!!! More

I am very satisfied for the service of my Acura TL . Kudos to Kyle Heron and I recommend to ask for Kyle when they need service for their cars. Kudos to Kyle Heron and I recommend to ask for Kyle when they need service for their cars. More

I got the serious problems with my Acura 2007 TL - S TYPE transmission on Monday June 10th 2013 .On Tuesday June 11th , I brought mycar to Tustin Acura ; and Mr. Kyle Herron the Service Consultant was there transmission on Monday June 10th 2013 .On Tuesday June 11th , I brought mycar to Tustin Acura ; and Mr. Kyle Herron the Service Consultant was there greeting me . After receiving the car, test driving with the technician,and having the initial inspections , Kyle discussed with me what the problems were. He discussed about the cost of fixing transmission and help ; this really surprised me ! I had having services on South Coast Acura on many minor things , but left with unsatisfaction due to unnecessary repairs and the expenses were up to my nose ! If this time I brought my car to SCA for transmission fixing , the cost would be up to the sky ; I guessed the cost to fix tranmission at SCA would be at least 4 K ! At Tustin Acura Kyle suggested the price for roughly 1250 .00 for fixing the transmission plus preventive maintenance on parts related to transmission and engine including wheel alignment ! Due to the complexity of the repair , I got to leave my TL at Tustin Acura for more than a week ; I got a nice loaner car TSX with simple paperwork to drive instead of renting a car from dealer . Every few days Kyle contacted me and discussed about the progress ;on Friday June 21st 2013 I got my TL back just right on the nice weekend ride ! Needless to say I'm as happy as a clam ! I would like to recommend Tustin Acura Service especially with the Service Consultant Mr. Kyle Herron and the technicians there in term of quality , friendliness, cost , etc... I really appreciate this service from Tustin Acura . More

I purchased a preowned/precertisfied 2009 Acura TSX, less than a year old w/5,600 miles. I also purchased the 7yr/100,000 mile bumper2bumper extended warranty. I'm Very Satisfied, they have Excellent Surv than a year old w/5,600 miles. I also purchased the 7yr/100,000 mile bumper2bumper extended warranty. I'm Very Satisfied, they have Excellent Survice!!! More