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DCH Tustin Acura
Tustin, CA
397 Reviews
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Showing 397 reviews
May 31, 2011
I was directed to DCH Tustin Acura through the AAA site. I had prepared extensively before going into the dealership. Once we stepped into DCH Tustin Acura, all employees were extremely courteous and helpf I had prepared extensively before going into the dealership. Once we stepped into DCH Tustin Acura, all employees were extremely courteous and helpful. Kenny, our sales person, was informative and answered any and all questions with patience! We purchased a CPO 2008 Acura MDX. Kenny, again, was patient helping set up our personal preferences and blue tooth connections! This was a wonderful dealership. We highly recommend DCH Tustin Acura for those who "HATE" to go car shopping! P.S... And, their financing was better than our credit union's! The Smiths from Dana Point. More
by AmeliaSmith
Employees Worked With
Ken Nguyen, Steve Hahn, Alex, Alex Chung, Steve Hahn
February 25, 2011
The whole sales process was stress free. My sales rep was very thorough, patience and friendly through the signing process and explained about the car very well. I never had a better experience like I did at very thorough, patience and friendly through the signing process and explained about the car very well. I never had a better experience like I did at the DCH Tustin Acura. Absolutely the greatest. More
by jangmi85
Employees Worked With
Steve Hahn, Steve Hahn
January 16, 2011
I WAS SENT TO THIS AUTO DEALERSHIP BY AAA. I CAN TELL YOU THAT THE MINUTE I STEPED INTO THE DOOR EVERY ONE WAS VERY FRIENDLY AND HELPFUL. THERE WAS NEVER ANY PRESSURE. ALL QUESTIONS WERE ANSWERED COMPL YOU THAT THE MINUTE I STEPED INTO THE DOOR EVERY ONE WAS VERY FRIENDLY AND HELPFUL. THERE WAS NEVER ANY PRESSURE. ALL QUESTIONS WERE ANSWERED COMPLETELY. I WAS GIVEN A TEST DRIVE AND AGAIN ALL QUESTIONS ABOUT THE AUTO WERE ANSWERED TO MY SATISFACTION. I AM VERY HAPPY WITH MY 2011 ACURA RDX AND WOULD HIGHT RECOMMEND DCH TUSTIN AUTO TO ANY OF MY FRIENDS. PAT & JEAN LOREY More
by PLOREY
Employees Worked With
ALL THAT I CAME IN CONTRACT WITH
November 05, 2010
The salesman Wolos Safi and his Sales Manager treated my The salesman Wolos Safi and his Sales Manager treated my very respectfully. I was unable to complete the initial deal quickly enough but both these The salesman Wolos Safi and his Sales Manager treated my very respectfully. I was unable to complete the initial deal quickly enough but both these representatives honored the original deal and actually provided a better vehicle in terms of mileage and color. Never have I been treated more curteously and professionally in a car buying experience in my 30+ years of auto purchases. Still pinch myself to make sure it really occurred. Steve Hahn helped in closing the loan transaction and was unusually knowledgeable and flexible in structuring the loan to my terms. Steve made the lending transaction unusually comfortable. Very positive experience. More
by swandj
Employees Worked With
Wolos Safi and Steve Hahn
November 04, 2010
Steve was a great salesperson. the combination of his knowledge of the car as well as financing streamlined the process. He was responsive and knowledgable about the car as well as lease vs buying. He knowledge of the car as well as financing streamlined the process. He was responsive and knowledgable about the car as well as lease vs buying. He gave me the best deal he could, comfortably let me leave without pressure and was courteous upon my return. great experience. More
by mwagschal
Employees Worked With
Steve Hahn
August 13, 2010
We are very pleased with the service and products we received from this Acura dealer. the staff was professional and knowledgeable. They were able to match us with a vehicle that was right for us and wo received from this Acura dealer. the staff was professional and knowledgeable. They were able to match us with a vehicle that was right for us and worked with us on price and financing We love their cappuccino machine too! More
by laura hughes
Employees Worked With
Wolosmal Safi, Steve Hahn, Wolos Safi, Steve Hahn
July 29, 2010
After working with several different salespeople via phone and e-mail, Kalolo at Tustin Acura was the only one who really took the time, and had the patience and integrity that I was looking for. I am phone and e-mail, Kalolo at Tustin Acura was the only one who really took the time, and had the patience and integrity that I was looking for. I am not an easy customer, as I ask a lot of questions and want very detailed information before I make my decisions, and Kalolo was very helpful in getting any information I asked of him back to me quickly while being very upfront and transparent throughout the entire purchasing process. We were originally deciding between an Acura TSX, Lexus IS 250, or BMW 328i, and the TSX was by far the best value, as it is much roomier and came equipped with all the options that we wanted. I would highly recommend Tustin Acura, and more specifically Kalolo Toafa, for anyone shopping for a luxury car! More
by FJMoraJr
Employees Worked With
Kalolo Toafa
July 09, 2010
Wi went in with my mom and as two woman we felt completely at ease. There was no pressure. Everyone we came in contact with was extremely friendly. It was a very pleasant experience. I would defini completely at ease. There was no pressure. Everyone we came in contact with was extremely friendly. It was a very pleasant experience. I would definitely recommend this dealership to family and friends and would return myself. More
by adrritter
Employees Worked With
Wolos Safi, Kathi Lee, Wolos Safi
July 06, 2010
The salesman called me on Thursday night and said that they were interested in accepting my offer. I said great, i can be down there just a little after 9pm. He sad that was too late and we could do it th they were interested in accepting my offer. I said great, i can be down there just a little after 9pm. He sad that was too late and we could do it the following day. Ok fine with me.... I said i could be there at 4pm and asked to verify that they wouldn't sell if before then. He assured me that it was no problem and that it would be there ready for me... He asked me to get a money order instead of a personal check, which i agreed to.. I called him at 2pm to verify the name needed for the MO and he said DCH tustin Acura. Great, I'll see you in another hour, everything was all set. 20 minutes later a get a call from Abe saying they sold the car... WFT?? I called Eric the manager and he told me that they sold it for more than I had offered. I understand this if Abe hadn't assured me the we had a deal and that I didn't have to run down there right away. I was very disappointed with the whole experience and will NEVER do business with a DCH group ever again. More
by nbvc
Employees Worked With
Abe, Abe Ahari
June 10, 2010
My husband and I had been shopping around for cars for about three years. A year before we actually purchased our new Acura, we had visited Kalolo at DCH. He was very helpful and insightful about a wide r about three years. A year before we actually purchased our new Acura, we had visited Kalolo at DCH. He was very helpful and insightful about a wide range of cars. He was not pushy at all like many car salesmen can be, which is why we came back to him. The dealership was clean and the staff was very friendly and helpful. The day we purchased our Acura, we had spent the morning looking at different Lexus dealerships and couldn't find what we were looking for. We decided to stop at DCH and were interested in pre-owned Acuras. Kalolo was there, thankfully, and he helped us out right away. They gave us a great deal on a brand new TSX, and we couldn't be happier with our car. They made the entire process extremely easy and unstressful. My husband absolutely hates dealing with car salesmen, but this experience with DCH and Kalolo changed his perspective on buying cars. We have told all our friends and family to go to DCH the next time they are interested in buying a car. More
by ldelrio
Employees Worked With
Kalolo Toafa, Steve Hahn, Steve Hahn
