DCH Tustin Acura
Tustin, CA
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Omar was excellent. Gregg the finance manager was fantastic as well . over all I'm going to recommend this dealer to everyone. The experience was fantastic and will be coming back : ). fantastic as well . over all I'm going to recommend this dealer to everyone. The experience was fantastic and will be coming back : ). More
I have come to expect the same service every time I visit DCH - Tustin for routine maintenance of my Acura. That same service is what keeps me returning, as I bought my car at another dealership. The servic DCH - Tustin for routine maintenance of my Acura. That same service is what keeps me returning, as I bought my car at another dealership. The service that I refer to is always professional and interested in my concerns about my vehicle. Your employees have a way of making me feel special for the short time that I am in your facility. Kyle Herron lives and offered me that same type of attention on my recent visit. No one looks forward to spending money on their car, maintenance or otherwise, but somehow your dealership makes it a good experience. I also love the car wash and chocolate bar. Keep up the excellent customer service and if I decide to buy another Acura, I would definitely choose you. Until next time, Nancy Ingram A Very Satisfied Customer More
I came to DCH Tustin Acura in 2005, right after purchasing my Acura TL, and have always had an excellent experience there. George Rodrigues and Kyle Herron take good care of me, and I feel like 'fa purchasing my Acura TL, and have always had an excellent experience there. George Rodrigues and Kyle Herron take good care of me, and I feel like 'family' when I come in for my appointments. Knowing I am retired and on a budget, they try to find the best price for whatever service is necessary. George warned me a year in advance to start putting money aside for my timing belt to be replaced after 100,000 miles, which was very helpful. When something goes wrong with my car (which I love, by the way), I can always drop by for assistance. Because I have no way home, if my wait is going to be too long they provide me with a loaner car. I cannot say enough about the service department, and highly recommend it. I would never take my car anywhere else. More
I always receive excellent service at DCH Tustin Acura. I bought my 2006 Acura TL at DCH Tustin Acura and have always had it serviced there. My most recent service was for a possible bad battery. They ch I bought my 2006 Acura TL at DCH Tustin Acura and have always had it serviced there. My most recent service was for a possible bad battery. They checked the battery and if there was an excessive load, but everything checked out A-OK. They even washed my TL without me requesting a free wash. I highly recommend this dealership. More
I visited the dealer because of my MDX's recall. The advisor is very friendly and helpful. He suggested more services for safety driving after free performance of inspection checklist. However, he did n advisor is very friendly and helpful. He suggested more services for safety driving after free performance of inspection checklist. However, he did not pressure me to do any of those services even the rear break of my vehicle is required immediate attention. The dealership also provided the exterior courtesy car wash and vacuum the front carpet. More
I took my car in because of a recall. The dealership never pressured me to do any other service; however, they did wash my car and perform a checklist to ensure the safety of my vehicle. never pressured me to do any other service; however, they did wash my car and perform a checklist to ensure the safety of my vehicle. More
I have purchased at least 4 Acura's from this dealership. They are very interested in making the customer feel important and care for when they come in for any reason. It's not just about making dealership. They are very interested in making the customer feel important and care for when they come in for any reason. It's not just about making a sale. The service staff are very friendly and up to date with the new Acura technology. I recoomend them to all my friends to purchase their vehicles there and to have their cars serviced there. More
Sean Lee was a pleasure to work with. Buying a car can be a stressful ordeal at some dealerships, but Sean Lee made it smooth and painless. Easy to talk to and very friendly. Explained every part of the cont a stressful ordeal at some dealerships, but Sean Lee made it smooth and painless. Easy to talk to and very friendly. Explained every part of the contract thoroughly. Showed me how to operate all of the cars features, and set up the Bluetooth. We were in and out quickly, and couldn't be happier. Thank you Sean Lee and DCH Tustin Acura!! More
Service advisor Matt Storm took care of a minor problem with my 99 Acura CL. Professional and friendly. And no charge for correcting the problem either. Great service previously with servisor advisor Ky with my 99 Acura CL. Professional and friendly. And no charge for correcting the problem either. Great service previously with servisor advisor Kyle Herron. I remember good service which is why I continually go back there. If I do decide to purchase an Acura in the future, I know exactly where to go!! Thanks again and keep up the great work. More
This dealership truly cares for the customer and strives to provide service that meet the customers' needs so that they are a customer for life. I will be buying my next car here because of the service. Mig to provide service that meet the customers' needs so that they are a customer for life. I will be buying my next car here because of the service. Miguel made sure I was satisfied with my used car purchase by agreeing to fix almost all of the cosmetic issues I brought up. They fixed them all and even gave me some extras. Very satisfied with my car purchase here. Richard Neilson of the service department was very helpful in getting my car fixed and getting me a loaner car. I highly recommend this dealer to anyone looking for an Acura. I will not look anywhere else for an Acura. More