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DCH Tustin Acura
Tustin, CA
410 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 410 reviews
July 27, 2013
I came in with a short list of issues including an unexplained bang I was experiencing during sharp turns, a sticky gas pedal and a clogged windshield washer. I got a front brake job that was due at a unexplained bang I was experiencing during sharp turns, a sticky gas pedal and a clogged windshield washer. I got a front brake job that was due at a reasonable price and the mechanics figured out what the bang was (bent muffler) as well as a nuisance sticky gas petal (dirty throttle module). They gave me some advice on how to deal with the muffler (had a muffler shop heat it up and bend it back in place - only cost me 20 bucks) and fixed the sticky gas pedal and windshield washer for a nominal fee. On the way out Matt noticed the lid on my center compartment was lose and fixed it for me as we'll. Excellent customer service! More
by Cfinazzo
Employees Worked With
Matt
July 23, 2013
Richard greeted me as soon as I came in. Paper work was done right away. He was very polite, Promptly called me to update the status of my car. Everything went very well. No hard sell for unnecessary repai done right away. He was very polite, Promptly called me to update the status of my car. Everything went very well. No hard sell for unnecessary repairs. More
by HarshaReddy
Employees Worked With
Richard Nielson
July 23, 2013
I went to the dealership for a lease as my honda accord was at end of lease. I was referred to Alex Chung who was most helpful and accomodating to me to try to reach my goals for a lease and payments. Went was at end of lease. I was referred to Alex Chung who was most helpful and accomodating to me to try to reach my goals for a lease and payments. Went to the dealership and met with him and Omar Abdul and also Miguel Jimenez who were amazing and so helpful, friendly and very knowledgeable about the deals and cars. I worked with Miguel and he was able to get me the deal I wanted so am very thankful to him and Alex for making that happen. Omar was great as well and showed me all about the features of the car and everything that goes with it. Greg was great as well. I must say that everyone I came in contact with was awesome and I will be a future customer and will send anyone I know to them in the future. More
by lordog
Employees Worked With
Greg Phelps, Miguel Jimenez, Alex Chung, Abdul Omar
July 17, 2013
Matthew Storm is the man to ask, he provides excellent service with my Acura MDS, he is very friendly. His quality of work is also excellent. I highly recommend "DCH Tustin Acura". service with my Acura MDS, he is very friendly. His quality of work is also excellent. I highly recommend "DCH Tustin Acura". More
by acuraGL99
Employees Worked With
Matthew Storm
July 15, 2013
Great, great, great customer service from Sean Lee. He went above and beyond with my car buying experience. Will definitely use this dealership again and will refer others. went above and beyond with my car buying experience. Will definitely use this dealership again and will refer others. More
by Stylish1
Employees Worked With
Sean In Lee
July 11, 2013
We give this dealership a 5 as we felt that this dealership was truly service-oriented. We were very impressed by the professionalism and friendliness of our sales/service rep Wolos (as I commented dealership was truly service-oriented. We were very impressed by the professionalism and friendliness of our sales/service rep Wolos (as I commented on other reviews, the man helped install our carseat at 10pm!). We were very satisfied by Alex who gave us a unbeatable price and finance rate that matched our ridiculously low rate that we received elsewhere. Steve worked was very professional with his financing (he made things seem easy). We liked the speediness, competence, and professionalism of this dealership. Nobody made it feel like they were trying to coax us into getting something we didn't need; nobody pressured us; I felt they were there to help us maximize the best purchase. My husband and I as we drove our MDX back home, discussed what an amazing day it was and it really was because of this dealership. Thank you for your service. We will come again should we decide to get another Acura. More
by ChristaSon
Employees Worked With
Wolos Safi, Alex Chung, Steve Hahn
July 03, 2013
Kyle Herron is an exceptional service provider. He is kind, courteous, professional, genuine, and makes every visit to DCH Tustin Acura a pleasure! DCH Tustin Acura also provides a great waiting area tha kind, courteous, professional, genuine, and makes every visit to DCH Tustin Acura a pleasure! DCH Tustin Acura also provides a great waiting area that customers can use while waiting for their car to be serviced. The staff offers you water, fruit, and a chocolate bar. They also provide fast, free internet so definitely utilize this feature and bring along your laptop to every visit. More
by ericd83
Employees Worked With
Kyle Herron
July 02, 2013
It was a pleasurable experience and I would recommend others to this dealership without a doubt. Each of the staff members are so personable and they made this purchase a memorable car buying experience! others to this dealership without a doubt. Each of the staff members are so personable and they made this purchase a memorable car buying experience! If you want a luxury car at an affordable price with beautiful interior and nice technology, I would definitely suggest going to DCH Acura. More
by tp892k
Employees Worked With
Barrie Wallach, Miguel Jimenez, Steve Hahn
June 26, 2013
my family bought a 2008 ACURA MDX last 2008 at this dealership (DCH TUSTIN ACURA). We drove more than 50 miles one way every Maintenance schedule. We prefer to bring our MDX to DCH TUSTIN ACURA because dealership (DCH TUSTIN ACURA). We drove more than 50 miles one way every Maintenance schedule. We prefer to bring our MDX to DCH TUSTIN ACURA because of their Excellent Service. Even if Santa Monica Acura is very very close to our place. My previous Service Advisor no longer works in this dealership.So, I made an appointment directly with Their Service Manager. last June 19 through email. It's my first time to meet the Service Manager Eric LiFoSjoe who went above and beyond the call of duty when we brought our MDX for Schedule Maintenance and some warranty service. He really helped me out and was awesome to work with. He answers my phone calls...answers my emails....return my calls...answers my questions... give me updates. He is friendly and easy to talk to... We got a 2012 ACURA TSX as a loaner and my wife likes it! My wife also likes the 2014 BLACK ACURA MDX when she saw it on the dealership display lot! I've been to different dealerships but never experience this kind of Excellent Service. Thank you very much Eric!!! More
by dniz
Employees Worked With
Eric Li Fo Sjoe
June 23, 2013
I am very satisfied for the service of my Acura TL . Kudos to Kyle Heron and I recommend to ask for Kyle when they need service for their cars. Kudos to Kyle Heron and I recommend to ask for Kyle when they need service for their cars. More
by Acura4me2c
Employees Worked With
Kyle Herron
