
DCH Tustin Acura
Tustin, CA
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An unexpectedly enjoyable experience :) This was honestly my best experience at a car dealership ever. I had a horrible experience on Saturday with another car dealership and the next day s This was honestly my best experience at a car dealership ever. I had a horrible experience on Saturday with another car dealership and the next day showed up to an appointment with Hooman already feeling discouraged. From the very beginning he was nothing but kind, helpful, and accommodating. He answered all of my questions and was very detailed in his explanations to make sure that I was picking a car that met my needs. When I figured out what car I wanted he went on a mission to find the exact color combination I was hoping for and made it possible for that car to make its way on to the lot. He lived up to every offer he presented me with and even went above and beyond to limit my inconveniences and get me even better deals than originally planned. Once the car arrived at the dealership, he made sure that it was in perfect condition and then took the time to help me set up the basics. He even followed up with me a few days later to make sure that I was still happy...which I am. Thanks to Hooman I no longer dread car salesmen and am confident I will be happy with my car purchase for years to come. He is quite simply the best! More
Easy and Efficient From the minute I requested an Internet quote on an Acura, Hooman was accessible. Within an hour of my request he responded and within 24 hours I had From the minute I requested an Internet quote on an Acura, Hooman was accessible. Within an hour of my request he responded and within 24 hours I had an appointment scheduled with him to test drive and ultimately buy my Acura TLX. He was straightforward and patient as I asked many questions. I left with my brand new car and a feeling of knowing that if I have any questions I can always call Hooman. More
Honesty and promptness from the beginning Hooman was an honor to work with. I was helping my parents buy a '16 MDX and Hooman immediately sent me a great quote. The price never fluctuated an Hooman was an honor to work with. I was helping my parents buy a '16 MDX and Hooman immediately sent me a great quote. The price never fluctuated and everything was delivered as promised. After the deal was made online, my parents drove down and purchased the car. They were very impressed with how detailed Hooman was in explaining every detail to them and he didn't pressure them into buying options, etc. Overall, it was a very smooth and easy transaction and we will definitely be back. Thank you again for kindness, knowledge, honesty and integrity. More
Quality service with the best bargains in Southern, CA Mr. Hooman Keyvan and Abdul Omar are two of the best car representatives anyone could wish for. Nothing short of outstanding. I received a deal which Mr. Hooman Keyvan and Abdul Omar are two of the best car representatives anyone could wish for. Nothing short of outstanding. I received a deal which other Acura dealers in Los Angeles were unable or unwilling to match. It was this deal which prompted me to act now instead of postponing my purchase for several months. There was no pressure and both were very courteous and helpful. Real assets to Tustin Acura. More
Excellent Customer Service For several years, I drive past a nearby Acura dealership to bring my car to DCH Tustin Acura for service. They are always polite and work to provid For several years, I drive past a nearby Acura dealership to bring my car to DCH Tustin Acura for service. They are always polite and work to provide prompt service or provide a smart loan car if the service takes longer. Very happy with service. More
Service with an eagerness & broad smile I was attended to by George for a recall of Airbag on my ACURA- TLS 2003 . Rodriguez a person with bubbly enthusiasm and ready to accommodate my every I was attended to by George for a recall of Airbag on my ACURA- TLS 2003 . Rodriguez a person with bubbly enthusiasm and ready to accommodate my every need. Thanks George be seeing on my next visit. Thanks SURUD PATEL More
Amazing customer service Mr. Hooman Keyvan was very helpful and respectful in my decision to buy my 2016 Acura RDX. He did not pressure me and gave me the time I needed to ma Mr. Hooman Keyvan was very helpful and respectful in my decision to buy my 2016 Acura RDX. He did not pressure me and gave me the time I needed to make my decision. It is because of the quality service I got from him and from DCH Tustin Acura, I returned to buy another car (previously bought a 2008 TL from here). The process was quick and Hooman showed me all of the features the RDX had and made sure I understood how to use them. Would definitely recommend this place. More
Thanks Mr. Hooman Keyvan was very helpful and professional. We are so satisfied with his and DCH Tustin Acura service and happy with our car. Thanks. Mr. Hooman Keyvan was very helpful and professional. We are so satisfied with his and DCH Tustin Acura service and happy with our car. Thanks. More
Would recommend DCH Acura @ Tustin to anyone Absolutely love my experience here at DCH Acura in Tustin! The process of buying a vehicle is always long and tough, but I am glad I made my choice t Absolutely love my experience here at DCH Acura in Tustin! The process of buying a vehicle is always long and tough, but I am glad I made my choice to purchase my new vehicle here. My husband and I came here on a Sunday and was helped by a friendly team. Kenny, Miguel, and Marwol (sorry! I may have mispelled her name) helped us with the process of purchasing our new vehicle and they're all very friendly. The great thing is - they aren't so pushy and mean like some other car dealers. Miguel was the sales manager and he wanted to make the car buying process easy and he definitely made that happened! Kenny is also so hilarious, personable, knowledgeable, and helpful! These guys really know how to take care of their customers and will do what they can to work with you. I can't wait to have my new vehicle serviced here and will write another review about my service experience. Thanks DCH Acura for making our car buying experience a pleasant one! =) More
Fair Experience at Tustin Acura The staff at Tustin Acura were friendly, patient and helpful, allowing us to test drive multiple cars and explaining the different features each one p The staff at Tustin Acura were friendly, patient and helpful, allowing us to test drive multiple cars and explaining the different features each one presented. The buying process was long, which was expected, but was slightly frustrating, as pricing had changed last minute. The staff did end up honoring the previously discussed price (via email) but it was a long, tiring road. The car itself is wonderful and, as far as I can tell, the service team did a great job. More