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DCH Tustin Acura
Tustin, CA
410 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 410 reviews
January 11, 2014
Service for change right rear tire. Excellent service, best price, very friendly, and very professional. Will return here for all future services and schedule maintanance. best price, very friendly, and very professional. Will return here for all future services and schedule maintanance. More
by wj10990
Employees Worked With
Matthew Storm
January 05, 2014
Everyone I had interraction with in the service dept was friendly,courteous, and efficient. Services rendered were done so in timely manner and with clear explanation. friendly,courteous, and efficient. Services rendered were done so in timely manner and with clear explanation. More
by raiorio
Employees Worked With
richard neilsen
January 02, 2014
Staff was very friendly, and the process to get into my new car was extremely easy. Sam McIntyre was the best to work with, he went above and beyond to make sure I was satisfied with my new car. I will def new car was extremely easy. Sam McIntyre was the best to work with, he went above and beyond to make sure I was satisfied with my new car. I will definitely come back here for my next car. More
by sheeela
Employees Worked With
Sam McIntyre
December 27, 2013
Most pleasant car purchase experience with Tom. Would definitely come back to purchase another vehicle here. Tom was very good and quoted me a very fair price for a 2014 MDX. He was not pushy like othe definitely come back to purchase another vehicle here. Tom was very good and quoted me a very fair price for a 2014 MDX. He was not pushy like other salesman we've encountered. More
by mafrecola
December 27, 2013
I have been going to this dealer since we bought a 2003 Acura MDX and later on a 2006 Acura RL. I find their service personnel very professional, trustworthy and honest to deal with. Even though it is no l Acura MDX and later on a 2006 Acura RL. I find their service personnel very professional, trustworthy and honest to deal with. Even though it is no longer convenient due to my workplace location, I still take it there because I know I will be satisfied with the work. More
by jamesmartinez
Employees Worked With
James Martinez, Kyle Herron
December 19, 2013
Friendly and open staff. My service consultant, Richard Neilson, was particularly helpful and instantly connected my "driver 2" cell phone to blue tooth (which I wasn't able to do without messing up my wif Neilson, was particularly helpful and instantly connected my "driver 2" cell phone to blue tooth (which I wasn't able to do without messing up my wife's connection). Although the time it took to complete the service was longer than expected, Richard updated me to keep me in the loop. Having free water in the waiting area is a plus. Without question, if I were to purchase another Acura or get my mine serviced again, it would be from DCH Tustin Acura . . . I like the friendliness and the competitive price for routine maintenance -- they give me the confidence that the work will be done correctly at a reasonable price. (I am a 3-time Lexus guy prior to purchasing my 2012 Acura . . . I no longer take my Lexus to Lexus for service, because they gouge you with pricing and are not as reliable with service as I have experienced at DCH Tustin Acura.) More
by Smcdowell
Employees Worked With
Richard Neilson
December 17, 2013
Great Service.Acura offered a carwash at the end of the maintenance service and car wash was not good at all. That's why I gave them this rating. maintenance service and car wash was not good at all. That's why I gave them this rating. More
by rjkr121
Employees Worked With
Kyle Herron
December 17, 2013
I have my MDX2008 serviced on12/13/13.great experience with Matt, it feel like he was waiting for me even though i reached earlier, he greeted me by calling my name.it really does matter.it feel s like he with Matt, it feel like he was waiting for me even though i reached earlier, he greeted me by calling my name.it really does matter.it feel s like he knows me personally.whole service was done before time.great experience.Thankyou for great service. More
by khalidj2008
Employees Worked With
matt
December 09, 2013
Kyle Herron is incredible. He is extremely knowledgeable and helpful, but beyond that, he is kind, caring, trusting, diligent, honest, and pro-active. We recommend him to all our friends and family. He unde and helpful, but beyond that, he is kind, caring, trusting, diligent, honest, and pro-active. We recommend him to all our friends and family. He understands budgets and makes us feel comfortable, and that is key. More
by ericd83
Employees Worked With
Kyle Herron
December 03, 2013
Salesman Patrick Brizuela was very helpful and friendly. I felt comfortable dealing with him. I highly recommend this dealership over other Acura dealership. My family loves our MDX. I felt comfortable dealing with him. I highly recommend this dealership over other Acura dealership. My family loves our MDX. More
by lientim
Employees Worked With
Patrick Brizuela
