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DCH Tustin Acura
Tustin, CA
458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 458 reviews
December 22, 2018
Excellent customer service The team at DCH Tustin Acura strive to please their customers and that’s exactly what Ed and Tommy did for us! Excellent customer service! The team at DCH Tustin Acura strive to please their customers and that’s exactly what Ed and Tommy did for us! Excellent customer service! More
by D. Russo
Employees Worked With
Seyed Mahdavi, Tommy Pham
October 16, 2018
My 31 year experience at DCH Tustin Acura Since I bought my first Acura in 1987, DCH Tustin Acura has been my "go-to" for all things Acura. They have never let me down. Since I bought my first Acura in 1987, DCH Tustin Acura has been my "go-to" for all things Acura. They have never let me down. More
by YHOMAN
Employees Worked With
Kyle Herron, George Rodriguez, Freddy Caraballo
June 28, 2018
Service I have taken my MDX here for service for over 10 years and always had very good experience. George has excellent follow up and attention to detail. I' I have taken my MDX here for service for over 10 years and always had very good experience. George has excellent follow up and attention to detail. I'm treated very well and know my car is getting top notch service. More
by review
Employees Worked With
George Rodriguez, Freddy Caraballo
June 20, 2018
Continued Excellent Service I've been bringing my Acuras to DCH Tustin for years and have always found the customer service and maintenance of my cars to be top notch. I never fe I've been bringing my Acuras to DCH Tustin for years and have always found the customer service and maintenance of my cars to be top notch. I never feel like I'm being sold a service I don't need. George listened carefully to my recent issue and made sure it was systematically addressed during service appointment. He clearly explained the findings over the phone and made me feel confident in the service required, in this case nothing more to be done immediately, but something to look at again during the next scheduled service. Thanks again for the great customer service and excellent technical folks in the shop. More
by Mike's Acura
Employees Worked With
George Rodriguez
May 02, 2018
Service follow-up (s) Brought my MDX in for service last week and George was top notch. First class treatment and very much appreciate it. Always have a good experience her Brought my MDX in for service last week and George was top notch. First class treatment and very much appreciate it. Always have a good experience here. More
by EMR3
Employees Worked With
Kyle Herron, George Rodriguez, Richard Neilson
March 26, 2018
Good Customer Service Kyle explained the details of the promotion on the service to me clearly. Nice quiet area to be able to work while waiting for my car to be ready. Kyle explained the details of the promotion on the service to me clearly. Nice quiet area to be able to work while waiting for my car to be ready. More
by PY
Employees Worked With
Kyle Herron
February 20, 2018
Honest opinion Feb 2018 Given another customer's car to use accidentally as a "rental", service rendered is not consistent with invoice given, very few knowledgeable and pro Given another customer's car to use accidentally as a "rental", service rendered is not consistent with invoice given, very few knowledgeable and professional staff. More
by morgan856
Employees Worked With
Cristian Alvarez, Eric Lifosjoe
December 23, 2017
Excellent Caring Customer Service I bought my ACURA MDX in 2011. Mr. Rodriguez has always been very, informative, regarding the service needed each visit. Much appreciated concern fo I bought my ACURA MDX in 2011. Mr. Rodriguez has always been very, informative, regarding the service needed each visit. Much appreciated concern for customers. More
by PLEASED CUSTOMER
Employees Worked With
George Rodriguez
December 09, 2017
Best Customer Service I had my first ACURA RDX in 2015 and wanted to upgrade to the newer model with standard Jewel LED headlights and Power Tailgate. And i'm very satisfi I had my first ACURA RDX in 2015 and wanted to upgrade to the newer model with standard Jewel LED headlights and Power Tailgate. And i'm very satisfied with my new car. Sean was very helpful with my choice of car and Tustin Acura is fully stocked with the model, exterior and interior color. i would definitely refer my friends and family to him. More
by repoocgm
Verified CustomerEmployees Worked With
In Lee
December 09, 2017
Excellent service provided by Sean. Sean is very courteous and knowledgeable, which made our car shopping experience a positive one. (I usually dislike talking to car salesmen and their Sean is very courteous and knowledgeable, which made our car shopping experience a positive one. (I usually dislike talking to car salesmen and their manager as it feels like such a fake act. I mean, why can't we just get to the bottom line?) But, with Sean, I felt like we worked with someone with integrity who was truly humble throughout the process. He spent at least 20 minutes going over the various features and having me practice them so I would know the basics before driving off. (I bought the technology package so there is quite a bit to learn.) More
by ehimeno
Employees Worked With
In Lee
