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DCH Tustin Acura

Tustin, CA

4.4
411 Reviews

9 Auto Center Drive

Tustin, CA

92782

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Showing 411 reviews

January 10, 2019

Recall visit Upon arriving at the Acura dealership the staff was courteous and prompt! Exceptional friendly service and addressed my needs immediately since I rec More

by STL
Recommend Dealer
Yes
Employees Worked With
Kyle Herron
January 10, 2019

Quick transaction and bottom line deal Tommy Pham was very professional and honest he even worked on his day off to take care of the deal More

by Tire Zone Ontario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pham
January 10, 2019

I love my new TLX! My salesperson was Abe and he was great! He patiently explained everything and has called me a couple of times just to check in. I highly recommend th More

by Lisa liddi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Ahari
December 22, 2018

Excellent customer service The team at DCH Tustin Acura strive to please their customers and that’s exactly what Ed and Tommy did for us! Excellent customer service! More

by D. Russo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seyed Mahdavi, Tommy Pham
October 16, 2018

My 31 year experience at DCH Tustin Acura Since I bought my first Acura in 1987, DCH Tustin Acura has been my "go-to" for all things Acura. They have never let me down. More

by YHOMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Herron, George Rodriguez, Freddy Caraballo
June 28, 2018

Service I have taken my MDX here for service for over 10 years and always had very good experience. George has excellent follow up and attention to detail. I' More

by review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Rodriguez, Freddy Caraballo
June 20, 2018

Continued Excellent Service I've been bringing my Acuras to DCH Tustin for years and have always found the customer service and maintenance of my cars to be top notch. I never fe More

by Mike's Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Rodriguez
May 02, 2018

Service follow-up (s) Brought my MDX in for service last week and George was top notch. First class treatment and very much appreciate it. Always have a good experience her More

by EMR3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Herron, George Rodriguez, Richard Neilson
May 03, 2018 -

DCH Tustin Acura responded

Hi EMR3, Thank you for taking the time to leave us this 5 star review! We're happy to know you had a great experience with us. We look forward to working with you again in the future. Regards, Kelly Zala Customer Relations Manager

March 26, 2018

Good Customer Service Kyle explained the details of the promotion on the service to me clearly. Nice quiet area to be able to work while waiting for my car to be ready. More

by PY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Herron
Apr 11, 2018 -

DCH Tustin Acura responded

HI PY, Thank you for taking the time to leave us this 5 star review! We're happy to know you had a great experience with us. We look forward to working with you again in the future. Regards, Kelly Zala Customer Relations Manager

February 20, 2018

Honest opinion Feb 2018 Given another customer's car to use accidentally as a "rental", service rendered is not consistent with invoice given, very few knowledgeable and pro More

by morgan856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cristian Alvarez, Eric Lifosjoe
Feb 22, 2018 -

DCH Tustin Acura responded

Hi Morgan856, We greatly appreciate your feedback and apologize for the misunderstanding. Our service manager, Eric Lo Fo Sjoe, is aware of the situation and is looking into how this could have happened. If you would like to discuss this matter in greater detail, please do not hesitate to contact him. Regards, Kelly Zala Customer Relations Manager

Apr 11, 2018 -

DCH Tustin Acura responded

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