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DCH Tustin Acura
Tustin, CA
411 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 411 reviews
February 02, 2019
Excellent Service Always a pleasure to take my car in for service at DCH Tustin. Thank you for all that you do... curtious, friendly, easy to work with. promise & del Always a pleasure to take my car in for service at DCH Tustin. Thank you for all that you do... curtious, friendly, easy to work with. promise & deliver on time More
by Sunshine
Employees Worked With
Kyle Herron, George Rodriguez, Elvin Hom
February 01, 2019
Great Customer Service Service Advisor Damradary "Dary" Chum is friendly and professional with great customer service. Will definitely bring back my TSX and Honda Accord fo Service Advisor Damradary "Dary" Chum is friendly and professional with great customer service. Will definitely bring back my TSX and Honda Accord for servicing. Dary made the whole car-servicing experience wonderful! More
by GoHonda
Employees Worked With
Damradary Chum
February 01, 2019
Top Acura Dealership in So Cal I currently own an Acura as does my wife. Spent the day at different dealerships looking for good end-of-month lease specials even through dealers oth I currently own an Acura as does my wife. Spent the day at different dealerships looking for good end-of-month lease specials even through dealers other than Acura. In the end, they offered the best specials and deals at that moment. GM greeted me and set me up with a sales rep. Wolos treated me great and found the best deal for what I wanted in size, mileage and price. Was even able to find me a deal on maintenance for the life of my lease. Our experiences here have always been great and makes it easy to continue being a return customer. More
by Forcina2016
Employees Worked With
Wolos Safi
January 30, 2019
Best all around Acura dealership and service department! Super friendly staff and professional all around. Cristian Alvarez was super courteous and awesome. I have always enjoyed taking my Acura into DCH f Super friendly staff and professional all around. Cristian Alvarez was super courteous and awesome. I have always enjoyed taking my Acura into DCH for service! More
by jthagent007
Employees Worked With
Cristian Alvarez
January 30, 2019
Courteous, knowledgeable and prompt service. This Acura service dept ranks among the best I have ever done business with. I received courteous, knowledgeable, and prompt service. The concerns I h This Acura service dept ranks among the best I have ever done business with. I received courteous, knowledgeable, and prompt service. The concerns I had were dealt with in a serious and respectful manner. The findings regarding my brake issue were explained and solved with excellent service. I will be back! More
by dablues
Employees Worked With
Christopher Zampini, Cristian Alvarez
January 30, 2019
Outstanding Service I took my 2016 MDX to replace the battery. First of all, the battery was covered by warranty and I had to pay nothing for the change. Secondly and mos I took my 2016 MDX to replace the battery. First of all, the battery was covered by warranty and I had to pay nothing for the change. Secondly and most importantly, Kyle was the most understanding and polite person I have ever encountered in a dealership. He took my car in right away, had my car washed and was very clear explaining to me the healthy condition my car is in. This might be standard procedure by Acura, but I have had Lexus cars in the past and the Service Department was never this good at helping my car needs. So, thank you, Kyle for being great at your jobs!! More
by MDX
Employees Worked With
Kyle Herron
January 30, 2019
Reliability Plus!! I did not purchase my Acura from this dealer, but I have had it serviced here almost since the very beginning. My car has 145,000+ miles on it now. Ju I did not purchase my Acura from this dealer, but I have had it serviced here almost since the very beginning. My car has 145,000+ miles on it now. Just this past summer, I had it serviced at DCH Tustin Acura and drove it that same week across the desert to Las Vegas and back at temperatures of 105+. If that's not confidence in the dealership, my service adviser, Richard Neilson, and the techs servicing my car, I don't know what is! I have owned cars from many different manufacturers, but the Acura quality and the honesty and attention to detail of this service department keep me happy in my car and true to this brand and this dealer. Did I mention they have a loyalty program that helps pay the service bill if you keep coming back? Seriously, for me, there is no other dealer! More
by AcuraFan12
Employees Worked With
Richard Neilson
January 29, 2019
Great service I went to get a new remote key for my RDX and Kyle who greeted me with biggest smile and provided me with one of the best service I received from auto I went to get a new remote key for my RDX and Kyle who greeted me with biggest smile and provided me with one of the best service I received from auto dealer. He went through every detail to explain to me what happened, how he will fix it, etc. It was really great experience. If I need to go to get the service, I will ask for Kyle, definitely. More
by Kevin
Employees Worked With
Kyle Herron
January 27, 2019
Excellent customer service I would definitely recommend this dealership. I always look for great customer service since it is so important in retaining customer loyalty. Dary my I would definitely recommend this dealership. I always look for great customer service since it is so important in retaining customer loyalty. Dary my service consultant was friendly, courteous, and pleasant to work with. He is definitely an asset to DCH. George in service was also great as well when I went in for a previous service. More
by Jshintani
Employees Worked With
Abe Ahari, George Rodriguez
January 26, 2019
Always prompt, proper service I take my car in here for regular service all the time, had my battery burn out and it was covered under warranty. Took me an 30 minutes later and ha I take my car in here for regular service all the time, had my battery burn out and it was covered under warranty. Took me an 30 minutes later and had me rolling again. More
by greg.h
Employees Worked With
Kyle Herron
