DCH Tustin Acura

Great Service! I came in on a Saturday for an oil change and to check my battery. Cristian gave us a loaner car while my car was being serviced. He accidentally quot I came in on a Saturday for an oil change and to check my battery. Cristian gave us a loaner car while my car was being serviced. He accidentally quoted me for a smaller battery I said yes to. So he called me back and apologized and charged me the same price for the right battery. He didn't have me pay more for the right battery for his mistake. I really appreciated that kind of service! More

Awesome customer services I had a great experience with my service advisor, he did everything he could to make sure my needs were met even when I had no previous appointment. A I had a great experience with my service advisor, he did everything he could to make sure my needs were met even when I had no previous appointment. Awesome experience with Dary!! More

A great experience w/ sincere people! I made my second stop at DCH Acura after going to Orange Coast were I had the most horrible experience, it was a nightmare and before I “signed” the d I made my second stop at DCH Acura after going to Orange Coast were I had the most horrible experience, it was a nightmare and before I “signed” the deal I thought let’s check somewhere else. Once I did I met Mike & Ken who were honest, they followed up and were completely transparent. Ultimately this made me want to close my deal there and it made me feel appreciated and that Mike & Ken not only cared about me and what I wanted but how my family felt during the process. Thank you both Mike & Ken. More

Great Service! The service department took care of me right away! Always friendly with superb service! I would highly recommend this parts and service center and t The service department took care of me right away! Always friendly with superb service! I would highly recommend this parts and service center and the dealership! More

Great service So basically I made a appointment and I test to drive the suv Mdx 2016! Got there at 1:15pm!!! Didn't leave till 7:00pm! Was there over 6 hours sittin So basically I made a appointment and I test to drive the suv Mdx 2016! Got there at 1:15pm!!! Didn't leave till 7:00pm! Was there over 6 hours sitting in the chairs waiting to process and sign paperworks! Overall it was too long to get a car and my pregnant wife was very impatient to leave!!! Other than the wait plan to be there for a long time! The detail inside could have been better overall it was okay! Everyone was friendly and polite! I would go back in the future and would reccomend to others to go to Acura of Tustin! More

Excellent Customer Service I had planned to drop my car off in the evening for my morning appointment and leave my key in the "night owl" box. As I was approaching the drop box, I had planned to drop my car off in the evening for my morning appointment and leave my key in the "night owl" box. As I was approaching the drop box, George came out of the office and accepted my key and checked me in even though my appointment was not until the morning. The next day, George kept me posted on the status of my service and had it ready well before the promised time. George remembered me from previous service appointments and made me feel like a valued customer. Thanks, George! More

Chum Radradary was perfect. Chum was the perfect customer representative ... intelligent, helpful, friendly, sincere. Chum fits right in with all the great guys in the DCH Tustin Chum was the perfect customer representative ... intelligent, helpful, friendly, sincere. Chum fits right in with all the great guys in the DCH Tustin Acura service department. More

Service Bought the Acura at this dealer. Started to use this service center - found trustworthy and quality work. Over 160,000 miles now on my Acura. Bought the Acura at this dealer. Started to use this service center - found trustworthy and quality work. Over 160,000 miles now on my Acura. More

George is the MAN at DCH Tustin Acura I was spoiled by Zimbrick Acura in Madison Wi. After moving to Irvine I discovered DCH Tustin Acura and its main asset, George Rodriguez. George is a I was spoiled by Zimbrick Acura in Madison Wi. After moving to Irvine I discovered DCH Tustin Acura and its main asset, George Rodriguez. George is a consummate professional: honest, efficient, enthusiastic and energetic More

Cristian Alvarez is the best! It is always such a pleasure to take my car to get serviced because Cristian Alvarez has the best customer service! He is very professional & informat It is always such a pleasure to take my car to get serviced because Cristian Alvarez has the best customer service! He is very professional & informative, answered all my questions. Super friendly, thank you Cristian! More