DCH Tustin Acura
Tustin, CA
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Great service experience Christian was able to get me out in a timely manner for my service, even though you were extremely busy. He scheduled my follow up service and recall Christian was able to get me out in a timely manner for my service, even though you were extremely busy. He scheduled my follow up service and recall for the next week. More
Check engine light My check engine light went on. I have taken the car to the dealer as long as I have owned it. The engine needed several procedures done. I saved time My check engine light went on. I have taken the car to the dealer as long as I have owned it. The engine needed several procedures done. I saved time and money by having things done while they were already servicing the same area of the engine. More
The service manger is great and advisor Dary is terrific! I recently had trouble with my brakes and the service manger and Dary were wonderful This time by car battery died and Dary got the service done qui I recently had trouble with my brakes and the service manger and Dary were wonderful This time by car battery died and Dary got the service done quickly and my car washed while I waited I think Acura needs to find out why my car battery dies every two years???? The last battery was covered by my warranty this one was not? More
Beyond expectations The service at this location is fantastic and friendly. The service representative, Chum, Damradary, went beyond what I felt he needed to do and made The service at this location is fantastic and friendly. The service representative, Chum, Damradary, went beyond what I felt he needed to do and made the best service experience. I would like to thank him and the rest of the employees at DCH Tustin for a good experience. Thanks again. More
service great customer service. George was great to work with. Issues dealt with. Car ready when promised and all work done. Would recommend him to others great customer service. George was great to work with. Issues dealt with. Car ready when promised and all work done. Would recommend him to others More
Great Service from George Rodriguez Although I don't know them all by name, the entire staff is friendly and very helpful. Mr. George Rodriguez provided me with regular updates on the s Although I don't know them all by name, the entire staff is friendly and very helpful. Mr. George Rodriguez provided me with regular updates on the status of my service request and the went the extra miles to ensure my service covered everything I needed even suggesting service I hadn't thought of and/or letting me know what I didn't need at this time. I've worked with Mr. Rodriguez in the past and his dedication and esprit de corps have not wavered. More
Each and Every Employee is fantastic!!!! The friendliest service team and helpful each and every time I bring my car in.....Thank you!!!! I know my car will be serviced with the utmost care! The friendliest service team and helpful each and every time I bring my car in.....Thank you!!!! I know my car will be serviced with the utmost care!! More
Caring, Thorough and Knowledgeable My wonderful Sales Manager Kenny Nguyen introduced me to Dary Chum and they both address my issues and got me in and out and took care of my issue in My wonderful Sales Manager Kenny Nguyen introduced me to Dary Chum and they both address my issues and got me in and out and took care of my issue in 24 hours. More
Very helpful Cynda and other team members were attentive to my needs. They were very courteous and did not pressure me. I had a pleasant experience purchasing the Cynda and other team members were attentive to my needs. They were very courteous and did not pressure me. I had a pleasant experience purchasing the vehicle. More
Great Customer Service I receive consistently great customer service, and my last visit was no exception. George Rodriguez explained everything clearly and was very courteo I receive consistently great customer service, and my last visit was no exception. George Rodriguez explained everything clearly and was very courteous. I will continue to take my car for service to this location. More