DCH Toyota of Torrance

Service Dept was efficient. So nice to call and get a real person to talk with. So nice to call and get a real person to talk with. More

Appointment was easy to set up online, even for next day. Maya took care to listen to my concerns and noted them on work order. Service was handled in a timely manner, as I waited. I feel that they value my Maya took care to listen to my concerns and noted them on work order. Service was handled in a timely manner, as I waited. I feel that they value my time. More

Great team! Service Manager Brian, really knows his stuff! Always puts the customers 1st. He does not push unnecessary work on the customer. Service Manager Brian, really knows his stuff! Always puts the customers 1st. He does not push unnecessary work on the customer. More

Hello. I started looking for a new car eighteen months ago. It was an arduous journey, though it in no way can compare to Steve McQueen escaping from a Devi I started looking for a new car eighteen months ago. It was an arduous journey, though it in no way can compare to Steve McQueen escaping from a Devil’s Island prison in the movie Papillon. I started with thinking of all electric car, but knew I never wanted to own a Tesla. ( I am sorry for the American’s who have to work for Musk. Maybe a more responsible human (or even chimpanzee) could take over the company (maybe all his companies) and make the world great again. (Sorry, I digressed. But it may not be the last time I do that in this review.)) Electric was kinda tough with not having my own charger but it was kinda crazy expensive to have it installed in a condo. (That’s another story.) But I hung onto the electric idea…I was looking at the Mustang (great car!) and Ionic 5 and then gave up. I thought about the Prius…and then plug-in hybrid and then we were going to move to New York ( I have seen their subways and what a great mode of transportation! Who needs a car?! And did you ever see the movie Warriors? Even gangs can use it which is much more environmentally friendly.) Okay. I know, you’ve got to get to work so let’s wrap this up. I am a big fan of Consumer Reports. The non-profit one. Lotsa companies and websites call themselves consumer this or that, but there is only ONE CONSUMERREPOTS.org!) Best reviews EVER. And they really liked the Toyota RAV4. After a month of studying, I chose the hybrid model. But how to buy one without having selling my heart and soul and lotsa extra cash to get one. There was a GM Saturn we bought back in the 80’s…without having to negotiate a price. All the costs were upfront. It was like socialism that worked. That was fun!) I used Consumer Reports to help pick the car, and come up with a ballpark price, and then tell me who had the car I wanted. So I contacted many Toyota dealers and told them what I wanted with no extras and please give me a price. Of course they all said to come in and talk to them about the add-ons, which are all negotiable, and then the sales manager would tell me three hours later what the actual cost would be… I am exhausted just thinking about that. Driving around in LA traffic (lotas fun there!) to sit in a showroom for hours to negotiate a price… I would tell them on the phone, “Please give me an out the door cost.” They would say, “We don’t want you price shopping.” I said, “When I buy a refrigerator, I find one that has the bells and whistles [actually bells and whistles on a fridge are not a good idea] and then find out who has it and how much does it cost. So please, please tell me what I will pay.” SPOILER ALERT—the is review is about to end! One company, just ONE company, gave me a fully-disclosed, out the door price. And the company was…cue the bagpipes!...DHC TOYOTA OF TORRANCE. On behalf of the Academy, I would like to thank my mother for telling me about Consumer Reports. And my father for sharing his DNA. But we cannot forget Teresita Cocio, Internet Manager at DHC TOYOTA OF TORRANCE “Mo” Abed, Salesperson at DHC TOYOTA OF TORRANCE, and Lyndon Bull, Finance Manager. And I probably should say that DHC Toyota of Torrance did not review this review and that my mom takes full responsibility for what you have just read. (She is the Best Mom Ever!) Love you guys. Please help save the world and all the animals and plants. Peace. dave More

My service advisor BY is the best. Have been taking my car there for many years Have been taking my car there for many years More

Employees were very friendly and helpful Good explaining. Very nice peoples I’m recommend this brand thanks explaining. Very nice peoples I’m recommend this brand thanks More

Great service and clean areas to wait. Explained needs to be done in the future. Explained needs to be done in the future. More

It has a professional staff who make sure your car is ready in a timely manner. ready in a timely manner. More

I have never been disappointed in the service and my service rep, Jose Hernandez. He always takes very good care of me and my vehicle. I can trust him to do right by me. service rep, Jose Hernandez. He always takes very good care of me and my vehicle. I can trust him to do right by me. More

loved hudson thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks More