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DCH Toyota of Torrance

Torrance, CA

4.8
765 Reviews
Call Dealership (424) 271-2340

2909 Pacific Coast Hwy.

Torrance, CA

90505

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765 Reviews of DCH Toyota of Torrance

October 27, 2024

Service was very slow - 3 hours for new tires. Coffee machine is always out of service while waiting. I still love my RAV4 Prine! More

by tybobit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Report | Print
Oct 28, 2024 -

DCH Toyota of Torrance responded

Thank you for sharing your feedback. We apologize for the delay and any inconvenience with the coffee machine during your visit. We're glad to hear you're enjoying your RAV4 Prime, and we hope to provide a more efficient experience next time. If there's anything else you'd like to discuss, please feel free to reach out. Thank you. Kierra Harris - Service Manager - 310-626-9086 - kharris@dchtoyotaoftorrance.com

October 27, 2024

Great customer service. Fast repair and very helpful. Ben was great at explaining what car needed More

by Debbie Russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Oct 28, 2024 -

DCH Toyota of Torrance responded

The team works hard to get you back on the road in no time. Thanks for the stellar review, Debbie!

October 27, 2024

The person who helped us Mr Philip and The person who approve us (he is korean i forget his name they are very helpful and kind They are very great and excelent employee and toyota torrance is very clean More

by zelleheart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip
Report | Print
Oct 28, 2024 -

DCH Toyota of Torrance responded

Thank you for your kind words about our staff and facility! We appreciate your feedback and hope to see you again in the future!

October 26, 2024

Great! !! I enjoyed very much with your salesperson. I recommend your dealership the people that I know. More

by w s choi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Lee
Report | Print
Oct 28, 2024 -

DCH Toyota of Torrance responded

Your recommendation means the world to us! Thanks for taking the time to give us a five-star review!

October 24, 2024

Everyone is very nice but recently there isn’t one time I’ve taken my car in where they try to up sell me. The work is great but that part is annoying. More

by Barney13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Oct 25, 2024 -

DCH Toyota of Torrance responded

Hello, we appreciate your feedback and are glad to hear you're satisfied with our work. We understand your concern about upselling and will pass this along to the team. Thank you!

October 24, 2024

Reliable, honest, knowledgeable, courteous, trustworthy, punctual, professional, very happy with all service from service pro Brian and will recommend him to anyone that owns a Toyota. More

by arakakipablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Yoshida
Report | Print
Oct 25, 2024 -

DCH Toyota of Torrance responded

Thank you for sharing your positive experience with Brian and the team at DCH Toyota of Torrance! We're delighted our service met your expectations and appreciate your recommendation. Safe travels!

October 23, 2024

I found the dealership to be welcoming, clean and organized. All personnel were pleasant and professional. More

by dkaintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Perez
Report | Print
Oct 23, 2024 -

DCH Toyota of Torrance responded

Thank you for the kind words! We appreciate your business at DCH Toyota of Torrance and hope to see you again soon!

October 23, 2024

Daniel always provides excellent customer service. He is extremely courteous and always keeps me updated on the progress of the work being done on my car. More

by Dmdepaola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Poplar
Report | Print
Oct 24, 2024 -

DCH Toyota of Torrance responded

We'll be sure to let Daniel know you appreciate his help! Your kind words mean a lot to us at DCH Toyota of Torrance and we can't wait to see you again!

October 22, 2024

Very convenient and hassle free. Nikki is very personable and professional. Service center is clean and bright. More

by gscotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Report | Print
Oct 22, 2024 -

DCH Toyota of Torrance responded

We're delighted to hear that Nikki and our team at DCH Toyota of Torrance made your visit convenient and hassle-free. Thank you for the five-star review!

October 22, 2024

Daniel is always very helpful and customer service focused. We will continue to get all theee of our Toyotas serviced here as long as Daniel is working in the service dept. More

by conoland822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Poplar
Report | Print
Oct 22, 2024 -

DCH Toyota of Torrance responded

Thanks for sharing that Daniel's exceptional service keeps you coming back to DCH Toyota of Torrance! We appreciate your trust in us and look forward to serving you again in the future.

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