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DCH Toyota of Torrance

Torrance, CA

4.8
765 Reviews

2909 Pacific Coast Hwy.

Torrance, CA

90505

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765 Reviews of DCH Toyota of Torrance

March 19, 2025

Ben took care of us and explained everything and quoted the timeline to pick up our car! We even got a couple discounts! More

by Joewoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 19, 2025 -

DCH Toyota of Torrance responded

Thanks for stopping by DCH Toyota of Torrance! It's awesome that Ben provided excellent service and was able to find you some discounts!

March 19, 2025

I received a prompt, professional service on my car. With a very thorough printout of what repairs need to be done. More

by Artistdelrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Poplar
Mar 20, 2025 -

DCH Toyota of Torrance responded

We're so happy you were satisfied with your experience! Providing detailed information about repairs is an important part of thorough service. Thank you for stopping by!

March 15, 2025

Can always count on great service! Staff is efficient and akways courteous. Thank you, Bryan! More

by Kauaibarb50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Yoshida
Mar 17, 2025 -

DCH Toyota of Torrance responded

It's always a pleasure! Thanks for being a valued customer at DCH Toyota of Torrance!

March 13, 2025

They always offered a grata service. But the girl who assisted me this time Needs a little bit of customer care . Smile once in while . More

by realestatepledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang, Daniel Poplar, Amy Rodriguez, Bryan Yoshida
Mar 13, 2025 -

DCH Toyota of Torrance responded

Hello, we appreciate your kind words about our service and apologize if the recent experience didn't meet expectations. If you'd like to discuss your interaction in more detail, I'd be happy to learn more so we can improve. Thank you. Kierra Harris - Service Manager - 310-626-9086 - kharris@dchtoyotaoftorrance.com

March 13, 2025

It’s easy to get the service even though without the reservation. It’s better if they have a shuttle service. More

by Dealertoyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Poplar
Mar 13, 2025 -

DCH Toyota of Torrance responded

Thank you for stopping by! We're glad to hear that getting service at DCH Toyota of Torrance was easy, even without a reservation. We appreciate the suggestion about shuttle service and will certainly take it into consideration.

March 13, 2025

I have always received outstanding service from Bryan Yoshida and I will continue to come to this location, thank you Bryan. More

by teresaramdat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Yoshida, Bryan Yoshida
Mar 13, 2025 -

DCH Toyota of Torrance responded

We'll pass this along to him! Thank you for your loyalty to Bryan and the DCH Toyota of Torrance team!

March 12, 2025

I recently purchased a Prius from DCH Toyota, and the experience was fantastic! The sales and financing team were professional, and made the process smooth and stress-free. Highly recommend this dealers More

by Koko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aly Gabry
Mar 13, 2025 -

DCH Toyota of Torrance responded

Congrats on your Prius! Our DCH Toyota of Torrance team was happy to work with you on a deal and make your experience a breeze. Stop by anytime!

March 12, 2025

The service employee should enhance their customer service skills and provide clearer explanations regarding future services. As someone with no mechanical experience, I need a detailed explanation of More

by Sweet_g99us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 13, 2025 -

DCH Toyota of Torrance responded

Thank you for sharing your feedback. We understand the importance of clear communication and personalized service, especially when it comes to vehicle maintenance. Your suggestion about applying special coupons to all household vehicles is noted as well. If you'd like to discuss this further or have any other questions, please feel free to reach out at your convenience. Thank you. Kierra Harris - Service Manager - 310-626-9086 - kharris@dchtoyotaoftorrance.com

March 12, 2025

Margaret kang explained all to me Did not oversell repair was done in a timely fashion More

by Vickireams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang
Mar 13, 2025 -

DCH Toyota of Torrance responded

Thanks for recognizing Margaret's great customer service! We'll pass this along to her, and we hope to see you again soon at DCH Toyota of Torrance!

March 12, 2025

Mr. Daniel P. is making himself a great ambassador for the brand. Daniel is friendly, professional, and very knowledgeable at what he does. He should be recognized for the many contributions he's making t More

by BOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Poplar
Mar 12, 2025 -

DCH Toyota of Torrance responded

Thank you for highlighting Daniel's exceptional service at DCH Toyota of Torrance! We're proud to have such a dedicated team member representing our brand. See you next time!

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