DCH Toyota of Oxnard

thanks, but this is rather irritating since I find that you are just asking me for more and more infor that I do not have off the top of my head so I will just keep writing until I get to my alloted amount you are just asking me for more and more infor that I do not have off the top of my head so I will just keep writing until I get to my alloted amount of characters.. next time I may not do this if I have to take the time to write so much! More

Albert Gaines sold me the car. No pressure, no stress, very knowledgeable, patient, customer sensitive, flexible in my choices and preferences, very personable, eager to help and most of all understanding very knowledgeable, patient, customer sensitive, flexible in my choices and preferences, very personable, eager to help and most of all understanding my needs and sensitivities. I have had other experience with DCH Toyota of Oxnard dealership, as my wife services her 2005 Prius there from time to time. They are very well organized, friendly, helpful and have a very nice and modern facility where one can wait for the service in comfort. Now they have two customers in their Service Department. As for the car, we love it. It has exceeded our expectations when it comes to comfort, convenience, cargo space and beauty of the design at the same time. Now we can haul our trike, bike, kayak and even tow a boat ... in comfort. The new 2011 Toyota Sienna is definitely a winner ! More

Tim made the experience of buying a car very pleasureable. Tim was very knowledgable about the car and the financing options available for my daughter. He also made a special point to be there pleasureable. Tim was very knowledgable about the car and the financing options available for my daughter. He also made a special point to be there when she came by to pick up the car in the early evening. Realizing this was the first car she has ever purchased, he did whatever possible to make this a special experience for her. I already know where I will be going when it is time to purchase another car for myself. An absolute pleasure to deal with. More

I took my new corolla 2010 for 5k and 10k regular I took my new corolla 2010 for 5k and 10k regular services and I approached Jose herrera. He treated me as his friend, understands what care your ca I took my new corolla 2010 for 5k and 10k regular services and I approached Jose herrera. He treated me as his friend, understands what care your car needs, applies all applicable discounts, very polite and make you and your car smile. I don't mind driving all the way from Santa Barbara as I get great service at dch Toyota Oxnard. I thank you Jose, and will see you on my next 5k service. More

We went to Honda and DCH Toyota to look around at cars and get an idea of what was out there and the cost of getting a new vehicle. After arriving at Honda, we hardly had shut our doors and already a sale and get an idea of what was out there and the cost of getting a new vehicle. After arriving at Honda, we hardly had shut our doors and already a salesman was there pressuring us to test drive this, test drive that, look at this, look at that. We hated his over aggressive mannerism and were not really impressed with Honda's selection. We then went to Toyota where we were greeted politely by Phil and offered assistance and then allowed us to walk around and look at vehicles and was there when we needed assistance. After showing us some cars in a very professional manner he then introduced us to Jeff who showed us more vehicles. Jeff also was very professional and courteous.We were a rather difficult customer and he never once was rude or discourteous. He went the extra mile to answer any and all of our questions. He always had a smile on his face and we felt complete trust with him. He was never aggressive or unreasonable. A day that started with our family looking at cars for ideas, ended up with us getting the car of our dreams. Even though a brand new car in this economy is a bit of a strain, the services provided to us by Jeff, Phil and DCH Toyota of Oxnard made our purchase that much more special. We will not go anywhere else but DCH Toyota of Oxnard due to the service we received. If you are considering getting a new car, start your search at DCH Toyota of Oxnard, ask for Jeff, and I bet your search for that new car will stop there. Thank you Jeff, Phil, and DCH Toyota of Oxnard for keeping our family happy and safe with our Toyotas!!! More

I was searching on-line for a decent used vehicle. When i cam across a 94 4Runner SR5 V6 4x4 at DCH of Oxnard. I gave a call and got into contact with Mr. Renteria. I informed him that i was interested in th cam across a 94 4Runner SR5 V6 4x4 at DCH of Oxnard. I gave a call and got into contact with Mr. Renteria. I informed him that i was interested in the 4Runner and he asked when i would be able to come in and check it out and give it a test drive. I came in that day and went for the test drive when we got back i had noticed a leak from the rear main seal. I brought it up to him and he double checked with his higher up, and cleared it to have them fix it with no cost to me. When i had gone back to DCH to get it fixed Mr. Reneria told me they would also cover a rental for me while they fixed the rear main seal. Also there was a missing key for the rear hatch/window witch he got a hold of a locksmith and had a key mad with no additional charge to me as well. I dont know how many people understand the used car as is policy, but they did not have to do a single part of what he did for me. Mr. Reneria went above and beyond the dealer/buyer relationship and made sure i was 150% satisfied with my perches, and any time i called he would ether put me to top priority or if he was not there he would call back as soon as possible, along with on the day i came in to get the rear main seal replaced he was not supposed to be in tell one and came in at 11:30 once he heard that i would be there at 11:00 to meet me and make sure everything was getting done, and that i was pleased with the time frame and work. More

My wife and I recently purchased a new 2010 Prius from DCH Toyota/Scion of Oxnard. After taking delivery of the car we were concerned that not all available options were on the vehicle. Through no fault DCH Toyota/Scion of Oxnard. After taking delivery of the car we were concerned that not all available options were on the vehicle. Through no fault of the dealer, Toyota currently does not offer all available options on a single model Prius. The dealership's General Manager, Steve Chapman, has graciously agreed to allow us to return the vehicle and wait for a subsequent model year when the total options package that we wanted is scheduled to become available. Allowing us to return the vehicle after delivery, with a 100% refund, is certainly going above and beyond the normal limits of customer service. This was our sixth Toyota product (including three Lexus) and we will definitely be back to DCH Toyota/Scion in Oxnard for our future Toyota purchases. More

This dealership was amazing. I found the car that I was looking for on their online inventory and contacted them to speak with a salesman. Their response was quick and exactly what I wanted, an unpressured looking for on their online inventory and contacted them to speak with a salesman. Their response was quick and exactly what I wanted, an unpressured purchasing experience. The salesman that helped me was James Perez and I seriously recommend hunting him down at the dealership because he treated me unlike any other salesman from other dealerships I went to in this whole process. I don't want to name names but at the Toyota of Northridge I was inches from purchasing a car before I walked out because I checked the same car they had in the lot online and it was $1,500 cheaper when it was listed on autotrader.com then what they would sell it to me for. If you want a car purchasing experience where you are treated with respect and don't feel like you have to take a shower to wash the slime away from some sleezy salesman then you should go to DCH Toyota of Oxnard. *** Their Finance people were great too! More

April 7, 2010 contacted DCH Toyota of Oxnard. "Unbelieveable experience". The Internet Sales Manager Matt Dimmitt is a no non-sense, to the point kind of guy experience. The entire Sales experie "Unbelieveable experience". The Internet Sales Manager Matt Dimmitt is a no non-sense, to the point kind of guy experience. The entire Sales experience took " 5 minutes" from the time I walked into the dealership. His Sales assistant and staff Al "Capital" Gaines was also very supportative and informative. Including the astounding and caring individual and Finance Services Manager "Debra Dimmitt" the wife of Matt Dimmitt. The entire staff treat the customer like family, a "Warm & Fuzzy" experience.. no joke, the truth!!. Not your typical car buying experience... DCH is a "Outstanding Experience". I give them all "5"'s. On a 1-5 Scale... Would recommended this dealership and staff... hard to beat... Regards, D. Breakman Proud New Owner of a 2010 Toyota Prius Hybrid... P.S. My 4th New Toyota... love the dealership, love the staff, love the cars... and love the ride, comfort and experiences... More

We had an excellent experience buying a 2010 Camry. Jim is very friendly and fun to work with. He showed us all the features of the car and answered all of our questions. Also, for financing we met with is very friendly and fun to work with. He showed us all the features of the car and answered all of our questions. Also, for financing we met with Gabe. He went over all the maintenance and warranty programs. More