DCH Toyota of Oxnard

Oil Change Raymond was very courteous and knowledgable and answered all my questions that I had. He was quick and efficient in his job and I did not have to wai Raymond was very courteous and knowledgable and answered all my questions that I had. He was quick and efficient in his job and I did not have to wait a long time. More

Thorough, Efficient + Friendly Service I just leased my first car by myself -- feel like a real adult! -- and the people at DCH Toyota of Oxnard made the entire experience really wonderful. I just leased my first car by myself -- feel like a real adult! -- and the people at DCH Toyota of Oxnard made the entire experience really wonderful. As you can imagine, it was a little daunting but they were very patient with me and worked with me to meet my financing needs and explained how everything worked. I really appreciated how they steered me in the best direction (no pun intended), helping me pick the best year and lease terms to meet my business needs. The day of Eddie, my dealer, even set up the Bluetooth for me which was fantastic. No reading the manual for me! Couldn't be happier with my purchase. Would definitely use them again! More

Replaced original passenger seatbelt I bought the truck new at DCH Toyota of Oxnard a year ago. The passenger seatbelt always had problems: couldn't get it to extend to be able to use it I bought the truck new at DCH Toyota of Oxnard a year ago. The passenger seatbelt always had problems: couldn't get it to extend to be able to use it, most of the times (dozens) that I tried. When I had a passenger, this left me unable to drive, till I finally could shake the belt into usefulness. Bob Cobos has provided excellent customer service for the twenty years I've been having my vehicles serviced there. I explained my situation to him, and asked whether he could help. He had a conference with his management, and it was agreed they'd replace the seatbelt. That was done June 13, the 'belt has worked every time (many) I've tried it, and I m very pleased and very appreciative. More

Service rep Jasmin has been the rep that I have dealt with several times with three different vehicles and has always provided outstanding service. She is outstan Jasmin has been the rep that I have dealt with several times with three different vehicles and has always provided outstanding service. She is outstanding in exlaining both the work to be done and then reviewing what has been done when the work is completed. Her friendliness and attention is like dealing with a member of the family and has helped in scheduling service and rental cars when necessary. She is a real "hand holder". More

Purchasing a new car I'm an old guy so I have been around the block a few times and purchased many new cars over the years. Dan Rollag was outstanding. He was clear, direc I'm an old guy so I have been around the block a few times and purchased many new cars over the years. Dan Rollag was outstanding. He was clear, direct and always professional and positive. We communicated by email and he was forthright and honest. He made the purchase of a new car quite easy without all the hassles and double talk I have experienced with other sales people and dealers. He was head and shoulders above the other sales people I communicated with from various Toyota dealers. More

Quality Customer Service Bob consistently provides excellent customer service. He is very personable and always greets my children and me warmly. Bob always provides honest i Bob consistently provides excellent customer service. He is very personable and always greets my children and me warmly. Bob always provides honest information on recommended maintenance and follows up on recall maintenance. Recently my Truck broke down due to a failed fuel pump. Bob got the problem diagnosed quickly and had the part ordered within a day, service was completed next day and on time. Bob took care of the rental car and and explained the service done. I asked about the fuel pump going out after 64k miles and he recommended calling Corporate. I called and they followed up with Bob, Chris, and Lars and they helped support my case. Got a call back from Corporate and they are paying for the parts...absolutely made my day!!! More

toyot of oxnard service got appointment last miniute for the recall, lounge is clean , and people are friendly. the advisor is friendly and patient and knowledgeable, look fo got appointment last miniute for the recall, lounge is clean , and people are friendly. the advisor is friendly and patient and knowledgeable, look forward to be there for my next maintenance. More

Used Car Came here to buy my first used car, got to walk in test drive a few models that I had researched online and drove away with one of them. Great experie Came here to buy my first used car, got to walk in test drive a few models that I had researched online and drove away with one of them. Great experience. More

Hello, I am staying in Westlake Village area. I found Hello, I am staying in Westlake Village area. I found Toyota of Oxnard is one of the great dealer after I moved from Phoenix (Camelback Toyota, Pho Hello, I am staying in Westlake Village area. I found Toyota of Oxnard is one of the great dealer after I moved from Phoenix (Camelback Toyota, Phoenix). Many thanks to Bob Cobos for his excellent customer care and service provided to my Vehicle. Overall my experience was awesome. I would recommend Toyota of Oxnard and Bob Cobos to my friends and colleagues. Regards, MALAY More