DCH Subaru of Riverside

A good overall experience Brian was great. He was very patient with my desire for multiple test drives, and very personable throughout. Very good to work with. The inevitable f Brian was great. He was very patient with my desire for multiple test drives, and very personable throughout. Very good to work with. The inevitable first meeting with the sales manager involved the usual unpleasant lowball offer on my trade and a ridiculous 3K warranty package. After some sparring there, he came down to my original offer - almost. The one thing that did annoy me was that I wasn't informed that the 0% financing offer on new Subarus had been extended into December (I was there on December 1). I might have considered a new one over the CPO I bought had that detail been brought to light. The interest I'm paying on the new CPO almost equals the difference in price I would have ultimately paid on a new comparable Forester. Amin stepped in nicely when it was found that the windshield needed to be replaced on the purchased car due to faulty mirror/EyeSight camera placement. The others wanted me to drive the vehicle over the weekend, anyway. I basically refused and Amin was right there, saying of course I could continue to drive my own (trade-in) car until the new car was fixed three days later. That was appreciated. The young man who got me settled into the car upon pickup was very good to work with, as well. I think it might have been Nick, but not sure. Brian gave me a nice follow-up call a couple days later. So, overall - 4 stars. More

Excellent We had a very good experience in our multiple trips to the dealership for test drives, additional information and ultimately the purchase. We have rec We had a very good experience in our multiple trips to the dealership for test drives, additional information and ultimately the purchase. We have recommended this dealership to multiple friends. More

Excellent experience Every staff member was amazing! This was the easiest car buying experience we have ever had. No games, just quick and to the point. Very fair and Every staff member was amazing! This was the easiest car buying experience we have ever had. No games, just quick and to the point. Very fair and they made sure we were getting exactly what we wanted. We will be back again and will recommend to friends and family. More

Great price and great dealer!! Service from the sales department was great!! Brian and the management really know how to treat a customer. Will definitely come back for my next purc Service from the sales department was great!! Brian and the management really know how to treat a customer. Will definitely come back for my next purchase. More

Great Again! This is my second visit for service....I was using another Subaru Dealer in Ontario and they always had a tough time fitting me into their schedule an This is my second visit for service....I was using another Subaru Dealer in Ontario and they always had a tough time fitting me into their schedule and it was always a 3 hour service. DCH got me in on fairly short notice, had my car serviced, washed and out within 90 minutes. Friendly service, friendly staff and a pleasure to use them. More

Service Had a great experience with the Service Department. Awesome writers and faculty. Work was done promptly and correctly. Would love to bring my vehicle Had a great experience with the Service Department. Awesome writers and faculty. Work was done promptly and correctly. Would love to bring my vehicle back soon for over services. More

Quick and easy, no "High Pressure." We purchased our car and were out the door within 2 hours. Easy to work with, easy to get financial clearance. Allen was polite, and made sure we wer We purchased our car and were out the door within 2 hours. Easy to work with, easy to get financial clearance. Allen was polite, and made sure we were well taken care of. The general manager came over and greeted us personally. The financial man was efficient with the paperwork and answered all of our questions. More

coming back My wife is going to be purchasing a car and our first stop with be with Brian. He helped me right away get the exact car that I wanted. In my case w My wife is going to be purchasing a car and our first stop with be with Brian. He helped me right away get the exact car that I wanted. In my case we had to order it and await its arrival but he went above and beyond to make sure all the details I wanted were there. Even after the purchase he followed up to make sure I was all good. The experience was great and really appreciated the attention. More

Replacing the brake light My problem was resolved in a timely and courteous manner. Service personnel were quite professional. I arrived at the service office without an appoin My problem was resolved in a timely and courteous manner. Service personnel were quite professional. I arrived at the service office without an appointment and was able to have the brake light replaced thanks to the service of Chris Chavez. I was in and out with my problem being solved. More

Great Purchase Experience with Daniel For My First Subaru I have been always a Honda guy since I had my driver license. Recently, my lifestyle became more active, I would like to get Subaru a try through Cost I have been always a Honda guy since I had my driver license. Recently, my lifestyle became more active, I would like to get Subaru a try through Costco Auto Program. Daniel did excellent job for always following up with me and try to get the model and trim I look for. I am impressed how smooth the entire purchasing was. Daniel is a honest and knowledgeable salesman who are willing to help. Big thanks to Daniel for your expertise and effort. You desire to have me referring you to friends, family, neighbors, co-workers and my clients whom want to get a new Subaru. More