DCH Subaru of Riverside

Quick Checkup I was on a long road trip from out of state and was worried about some noises in my car. They got me right in, helped me determine if there was a prob I was on a long road trip from out of state and was worried about some noises in my car. They got me right in, helped me determine if there was a problem or not and sent me on my merry way. Super friendly staff who took time to listen to my concerns, even though everything turned out to be fine. More

Awesome job The team at DCH where great. They helped me out and helped me with my purchase. They where very knowledgeable and helpful made me confident in my firs The team at DCH where great. They helped me out and helped me with my purchase. They where very knowledgeable and helpful made me confident in my first Subaru. More

Extremely happy with the service department. First of all I would like to thank Ruben Perez for his great customer service and attention to detail, Over all I had a great service experience and First of all I would like to thank Ruben Perez for his great customer service and attention to detail, Over all I had a great service experience and I am very pleased to eventually comeback for all my maintenance needs. Highly recommended dealing with ruben very knowledgeable gentleman. More

Buying new car Dennis was very fast and knowledgeable much appreciated. Would recommend this dealership and return for future services or new car in the future. Was Dennis was very fast and knowledgeable much appreciated. Would recommend this dealership and return for future services or new car in the future. Was very surprised how fast I was in and out with a new car. More

Out of Town Purchase I'm a Nevada resident and inquired online regarding the cars availability and secured a price before I showed up. Upon arrival the car was not cleaned I'm a Nevada resident and inquired online regarding the cars availability and secured a price before I showed up. Upon arrival the car was not cleaned nor detailed. I followed through with a test drive anyway and was happy with how the car drove. After the test drive I followed through the sales process with Nick. Nick was not pushy and very willing to help facilitate the sale between myself and the sales manager. My girlfriend then found out the dealership was not going to fill the gas tank before we took our long drive back to Vegas and inquired with the Sales Manager as to why. I thought this was awkward as well but the manager explained to us that they only fill up the tank for New Car Sales only. In my mind this did not ruin the deal but it would have been a nice touch in leaving me fully satisfied with the sale (especially as the tank was half full and it would have cost $20 to fill). We then waited about 45 minutes after the deal was struck to get paperwork signed. After paperwork was signed we waited about an hour for the car to be detailed. My girlfriend and I decided to go and grab lunch while the car was being detailed and by the time we came back the car was ready to go. I jumped in and started my long trek back to Vegas only to receive a phone call 10 mins into the drive that they forgot to put on the (4) lug nuts that were missing (most likely due to the previous owner removing the wheel locks) and I would need to return so they could put them on. This was somewhat frustrating because I was in a hurry to get back to Vegas and avoid rush hour traffic and they didn't fill up the gas tank so I was wasting my own money for their mistake. Overall I was happy with the experience I feel there were a few things the dealership could improve on but at the end of the day I would recommend this dealership. More

Service Went to go take my car to get checked and Ruben helped me out a lot. Really appreciate his help and because of him will be going back. They should fir Went to go take my car to get checked and Ruben helped me out a lot. Really appreciate his help and because of him will be going back. They should fire everyone and hire more people like Ruben. That’s duplicatable More

Great expertise in service and inventory Had a great experience when I arrived at DCH Riverside Subaru. From the Saleman (Nicholas) all the way to the finance manager ( Amin ) . I would recom Had a great experience when I arrived at DCH Riverside Subaru. From the Saleman (Nicholas) all the way to the finance manager ( Amin ) . I would recommend having a idea of what you are looking for and the price range you are willing to spend. This in turn makes your buying experience quicker and easier on everyone involved. Hope to work with these individuals in the future if I plan on leasing/buying in the future. More

The Deal I Wanted I was very pleased with Dealer i got the car i wanted at the payment i wanted great experience all the way around. Prince Hayes was great at helping m I was very pleased with Dealer i got the car i wanted at the payment i wanted great experience all the way around. Prince Hayes was great at helping me and my family More

Very Pleasant Experience Very Friendly, not pushy at all, very accommodating, made the car buying process as seamless as possible! They made me feel at ease, and I very much e Very Friendly, not pushy at all, very accommodating, made the car buying process as seamless as possible! They made me feel at ease, and I very much enjoyed this car buying experience. More

30,000 Service Ruben Perez was helpful, courteous and went over in detail the services performed. My car was serviced properly as far as I can tell. It runs well a Ruben Perez was helpful, courteous and went over in detail the services performed. My car was serviced properly as far as I can tell. It runs well at this time and time will tell if the service performed was worth the expenditure made for the 30,000 service. I have confidence that Ruben will assist me in the future to ensure that my Subaru Outback is in tip-top shape. Thank you, Joseph Syms More