DCH Subaru of Riverside
Riverside, CA
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Good experience Low pressure for a car dealer which I like. They offered all the add ones ( extended warranty, gap insurance and so on ) but graciously accepted my re Low pressure for a car dealer which I like. They offered all the add ones ( extended warranty, gap insurance and so on ) but graciously accepted my refusal. I walked out of the first dealership I went to when they wanted to argue with me about it. I may have left some money on the table by offering the “TrueCar” price instead of haggling but I got the car I wanted with no hassle. I’ve bought at least a dozen new cars from dealerships in my lifetime and this was the best experience by far. More
Great service The service department is great. Just recently I took my car in for a regular service. They found a bigger problem that was under warranty, got me a r The service department is great. Just recently I took my car in for a regular service. They found a bigger problem that was under warranty, got me a rental car, fixed my car and comp-ed me the service. It was like a giant birthday present. My previous service visits have been equally good. I was skeptical of the "DCH - Delivering Customer Happiness" slogan, but now I think it might be true. More
Great Service! Everyone is very nice and got the job done! I would recommend this dealership to everyone! Looking forward to the new service center! Thank you! Everyone is very nice and got the job done! I would recommend this dealership to everyone! Looking forward to the new service center! Thank you! More
Great Treatment in Service Scheduled our 2003 Outback LL Bean with Chris & Ruben for repair of transmission leak and regular service. Service Tech determined the leak was cause Scheduled our 2003 Outback LL Bean with Chris & Ruben for repair of transmission leak and regular service. Service Tech determined the leak was caused by previous tech’s work so they fixed that portion under warranty. Also had the alternator replaced just before Christmas. They expedited getting a replacement and install in 2 days Always treated fairly in the Service Department. More
Part of the Subaru family Prince was extremely helpful on all levels and made us feel comfortable and stress free. There was never any pressure to buy or upgrade, he found us e Prince was extremely helpful on all levels and made us feel comfortable and stress free. There was never any pressure to buy or upgrade, he found us exactly what we wanted and still gave us a great deal. Thanks Prince and DCH! More
Excellent service and service writer great very helpful My have a pleasant experience and happy with the service I have received. I highly recommend to my friends and family to have their service done with My have a pleasant experience and happy with the service I have received. I highly recommend to my friends and family to have their service done with this dealership. More
Quality customer service! I had a specific need and responded to an ad for a used Subaru hatchback. The negotiations were long but less stressful than I’ve experienced in the I had a specific need and responded to an ad for a used Subaru hatchback. The negotiations were long but less stressful than I’ve experienced in the past. More
Always excellent customer service I always have a good experience with Subaru of Riverside. Attentive, greets me when I walk in and timely gets the services done. This past weekend I n I always have a good experience with Subaru of Riverside. Attentive, greets me when I walk in and timely gets the services done. This past weekend I needed an unexpected service and had to leave the car overnight. Ruben was helpful, graciously offered to assist me with a rental and ended up having the car ready the next morning knowing that I needed the car before noon. More
Coffee with sweet rolls and TV while waiting for car service The 25000 service was done in a reasonable short time. I also enjoyed the outside patio area. I love my Subaru and DCH delivers customer happiness. The 25000 service was done in a reasonable short time. I also enjoyed the outside patio area. I love my Subaru and DCH delivers customer happiness. More
Chris Chavez is great The parts department hooked me up when I needed clips from my old WRX.. And Chris Chavez has always taken great care of me with my new Forester. The parts department hooked me up when I needed clips from my old WRX.. And Chris Chavez has always taken great care of me with my new Forester. More