DCH Paramus Honda - Service Center

James from the service department made for an amazing experience at DCH Honda. I am currently leasing a 2020 Honda Civic from DCH and ran into some coolant problems with my Civic. James was able to help experience at DCH Honda. I am currently leasing a 2020 Honda Civic from DCH and ran into some coolant problems with my Civic. James was able to help out and everything was fixed. The whole experience was very pleasant. I highly recommend James from the service department. More

I only go to DCH Honda now because of her. Natasha is such a fantastic human being. She's so thorough, respectful and understanding. She keeps me informed and updated when I have to wait on my vehicle such a fantastic human being. She's so thorough, respectful and understanding. She keeps me informed and updated when I have to wait on my vehicle and she presents multiple options when a service might be too expensive. More

I leased a new Honda Civic which had a minor issue with the tire pressure gauge. When I called to inquire they immediately made an appt for me to come in. The whole process was fantastic from the check in the tire pressure gauge. When I called to inquire they immediately made an appt for me to come in. The whole process was fantastic from the check in to the repair. The Service Manager Mike DeAngelis went above and beyond to help get the issue resolved quickly! I will be certain to continue using them for all my service needs. Highly recommended! More

Ray was very attentive to my needs and was able to help me along the way . I highly recommend seeing him for your cars needs , he won’t disappoint . me along the way . I highly recommend seeing him for your cars needs , he won’t disappoint . More

From the minute we stepped foot in the dealership Hamad was nothing but the best, he made me and my family feel comfortable about weighting the options for the type of car we wanted to get, without hurryin was nothing but the best, he made me and my family feel comfortable about weighting the options for the type of car we wanted to get, without hurrying us or pressuring us to get just any model. In the end I ended up getting exactly the car I wanted, which really took a weight off my shoulders. If you ever want to finance or lease a car that is dedicated to it customers go to DCH Paramus Honda and ask for this man because he is the greatest. More

The call center woman called me back to tell me how to fix my issue. She went above and beyond to look up the answer. fix my issue. She went above and beyond to look up the answer. More

Mr. Frank Russo is awesome. He was very courteous and professional. He answered all my questions with ease. Mr. Russo service customer skills is above and beyond professional. He answered all my questions with ease. Mr. Russo service customer skills is above and beyond More

My service advisor Natasha Nedd was very helpful and very professional. If I need any service in the future, I will ask for her personally. professional. If I need any service in the future, I will ask for her personally. More

To be honest I have no idea how this dealership is supposedly top three in the tri-state area. I’ll tell you how, ripping people off giving people high prices when they could be helping you save money supposedly top three in the tri-state area. I’ll tell you how, ripping people off giving people high prices when they could be helping you save money. short story, I came to the dealership three years ago to get an Honda si. As the guy came with the paper with the number of how much my payment was going to be a month, The price was $325 a month. Price was super high. To make the story shorter I walked out on that deal and went to another Honda dealer with the same amount of money down and I ended up paying $166 for my lease. I was very happy and was thankful I didn’t get it at DCH Paramus Honda. So my lease is up and me being dumb I decided to give them another chance and see if they can match it since they can see that I got it at another dealership. The sales man manager came to me told me that I should get off my pedestal that I was on because dad number is not realistic. He was very disrespectful raising his voice and mostly just make a fun of me. This will be the last time that I stepped foot into this dealership ever! I hope whoever is reading this learn from my mistake and never purchase a vehicle from this dealership. Save yourself the hustle they do not want you to save money they’re all about profit because they are greedy. You are better off going to another dealership then to come to this one. I’m pretty sure all the nice comments that you see here is because people don’t know that they’re getting ripped off thinking that they got a good deal buying from this dealership. Please whoever is reading this review learn from my mistake the people working at DCH a Paramus a Honda are not your friends or family how they advise it and the radio. More

Outstanding dealer. Staff on every level goes beyond “normal” to keep you aware if there is an issue other than what you brought your auto in for. Service intake, salesperson, managers always answer que “normal” to keep you aware if there is an issue other than what you brought your auto in for. Service intake, salesperson, managers always answer questions. Totally knowledgeable of all auto issues. More