DCH Paramus Honda - Service Center

The call center woman called me back to tell me how to fix my issue. She went above and beyond to look up the answer. fix my issue. She went above and beyond to look up the answer. More

Mr. Frank Russo is awesome. He was very courteous and professional. He answered all my questions with ease. Mr. Russo service customer skills is above and beyond professional. He answered all my questions with ease. Mr. Russo service customer skills is above and beyond More

My service advisor Natasha Nedd was very helpful and very professional. If I need any service in the future, I will ask for her personally. professional. If I need any service in the future, I will ask for her personally. More

To be honest I have no idea how this dealership is supposedly top three in the tri-state area. I’ll tell you how, ripping people off giving people high prices when they could be helping you save money supposedly top three in the tri-state area. I’ll tell you how, ripping people off giving people high prices when they could be helping you save money. short story, I came to the dealership three years ago to get an Honda si. As the guy came with the paper with the number of how much my payment was going to be a month, The price was $325 a month. Price was super high. To make the story shorter I walked out on that deal and went to another Honda dealer with the same amount of money down and I ended up paying $166 for my lease. I was very happy and was thankful I didn’t get it at DCH Paramus Honda. So my lease is up and me being dumb I decided to give them another chance and see if they can match it since they can see that I got it at another dealership. The sales man manager came to me told me that I should get off my pedestal that I was on because dad number is not realistic. He was very disrespectful raising his voice and mostly just make a fun of me. This will be the last time that I stepped foot into this dealership ever! I hope whoever is reading this learn from my mistake and never purchase a vehicle from this dealership. Save yourself the hustle they do not want you to save money they’re all about profit because they are greedy. You are better off going to another dealership then to come to this one. I’m pretty sure all the nice comments that you see here is because people don’t know that they’re getting ripped off thinking that they got a good deal buying from this dealership. Please whoever is reading this review learn from my mistake the people working at DCH a Paramus a Honda are not your friends or family how they advise it and the radio. More

Outstanding dealer. Staff on every level goes beyond “normal” to keep you aware if there is an issue other than what you brought your auto in for. Service intake, salesperson, managers always answer que “normal” to keep you aware if there is an issue other than what you brought your auto in for. Service intake, salesperson, managers always answer questions. Totally knowledgeable of all auto issues. More

Second time I leased a car with Alex (The Dude). I went back to him because I am a senior and he showed all the patience in the world. He knew his customer. When I went back with two members of my family back to him because I am a senior and he showed all the patience in the world. He knew his customer. When I went back with two members of my family. He went over all the details again. He is a nice guy and explains all the details about the car, leasing agreement and the financing. All the people who work there, service and sales are polite and very helpful. I went back a different day, one of your service people was passing by and answered my question. It is a great dealership, I recommend it to friends - Alex, in particular. More

Frank Russo jr. is the very best I truly trust him with my car customer service is outstanding he took very great care of my car thanks Frank my car customer service is outstanding he took very great care of my car thanks Frank More

Service was fast and exceptional as always. Enjoy bringing my in to DCH Paramus for Service. I would definitely recommended Honda to a friend. Thx bringing my in to DCH Paramus for Service. I would definitely recommended Honda to a friend. Thx More

Profrtionals Special Natasha I am very satisfied from the service at Paramus Honda I have 2 car crv I recommended Natasha very kind ,professional and helpful and she is Emily I am very satisfied from the service at Paramus Honda I have 2 car crv I recommended Natasha very kind ,professional and helpful and she is Emily always Perfect team Honda Paramus Dunia More