DCH Paramus Honda - Service Center

I am not very happy with DCH Paramus Honda's charge for the engine oil change and brake fluid flush for 2015 Honda Accord. This dealer charged me $15 more for customer pay environmental and/or shop supply the engine oil change and brake fluid flush for 2015 Honda Accord. This dealer charged me $15 more for customer pay environmental and/or shop supply charges for repair order. On their website, it does not mention it and in the writer up, before jobs begin, they did not mention it. Furthermore, on March 27, 2019, I had my 2008 Odyssey oil change in this shop. In the multipoint check report, it indicated that this car needed a timing belt change. unfortunately, prior to this, the car was already changed the timing belt, water pump, external belt and timing belt tensioner at other shop, DCH Academy Honda, when the car had 98902 miles on it. The car was driven 8676 miles after timing belt change, DCH Paramus Honda asked to change it again. So the multipoint check was wrong. More

I am very happy with my recent visit . Natasha Nedd she is very good & helpful . is very good & helpful . More

If I can give 0 stars I would Terrence is horrible. He has the most horrible customer service I ever seen the way he speaks to customer is unacceptable. Honda must be desperate for employees to keep this has the most horrible customer service I ever seen the way he speaks to customer is unacceptable. Honda must be desperate for employees to keep this man employed there. More

I live in NYC and always go to Frank Russo. Won’t go anywhere else! anywhere else! More

I bought my first car and Hamad was the BEST, he really helped me and walked me through the process and helped me get a great deal. I have nothing bad to say about this experience because Hamad was super f helped me and walked me through the process and helped me get a great deal. I have nothing bad to say about this experience because Hamad was super friendly and kept my mom and I laughing. More

James from the service department made for an amazing experience at DCH Honda. I am currently leasing a 2020 Honda Civic from DCH and ran into some coolant problems with my Civic. James was able to help experience at DCH Honda. I am currently leasing a 2020 Honda Civic from DCH and ran into some coolant problems with my Civic. James was able to help out and everything was fixed. The whole experience was very pleasant. I highly recommend James from the service department. More

I only go to DCH Honda now because of her. Natasha is such a fantastic human being. She's so thorough, respectful and understanding. She keeps me informed and updated when I have to wait on my vehicle such a fantastic human being. She's so thorough, respectful and understanding. She keeps me informed and updated when I have to wait on my vehicle and she presents multiple options when a service might be too expensive. More

I leased a new Honda Civic which had a minor issue with the tire pressure gauge. When I called to inquire they immediately made an appt for me to come in. The whole process was fantastic from the check in the tire pressure gauge. When I called to inquire they immediately made an appt for me to come in. The whole process was fantastic from the check in to the repair. The Service Manager Mike DeAngelis went above and beyond to help get the issue resolved quickly! I will be certain to continue using them for all my service needs. Highly recommended! More

Ray was very attentive to my needs and was able to help me along the way . I highly recommend seeing him for your cars needs , he won’t disappoint . me along the way . I highly recommend seeing him for your cars needs , he won’t disappoint . More

From the minute we stepped foot in the dealership Hamad was nothing but the best, he made me and my family feel comfortable about weighting the options for the type of car we wanted to get, without hurryin was nothing but the best, he made me and my family feel comfortable about weighting the options for the type of car we wanted to get, without hurrying us or pressuring us to get just any model. In the end I ended up getting exactly the car I wanted, which really took a weight off my shoulders. If you ever want to finance or lease a car that is dedicated to it customers go to DCH Paramus Honda and ask for this man because he is the greatest. More