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DCH Paramus Honda - Service Center

Paramus, NJ

4.7
182 Reviews

182 Reviews of DCH Paramus Honda - Service Center

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May 03, 2016

Frankie is my go to person! Frankie provides the best customer care possible. Definitely assisted my needs appropriately and always makes me feel welcomed. Best experience I've h More

by Lari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanchez
Jun 16, 2016 -

DCH Paramus Honda responded

Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda. Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes

April 28, 2016

Excellent customer service! I've had to deal with other dealers and service centers in the past- by far DCH Paramus has to be the best. Their staff is excellent. The service cent More

by chillchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Sanchez
May 02, 2016 -

DCH Paramus Honda responded

Thank you so much for this great review! We always love to hear feedback from our customers. I am so glad to know that your experience with both our Service Department and our Sales Department was an excellent one. Your satisfaction means a lot to us, and from our coffee to our customer service we always try to be the best! Thank you for making the choice to come see us at DCH Paramus Honda, and I hope that you will let us know if we can ever be of service to you in the future in any way! Sincerely, Wael Yunes

April 24, 2016

Outstanding, supreme service I would not change Paramus Honda service center with no other 3rd party agency. The service there is exceptional. Well, I believe all agents there are More

by fdc4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie
Apr 28, 2016 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this wonderful review. We really appreciate you letting us know about your recent visit to our dealership. I am so glad to hear that you were happy with the level of service that you received. Your kind words about Frankie are greatly appreciated! Thank you for choosing to come to see us at DCH Paramus Honda. I hope that you will let us know if there is any way that we can ever be of assistance to you in the future. Sincerely, Wael Yunes

April 10, 2016

Great first Experience I went to perform routine maintenance on this dealer on 4/09/2016 and the experience was excellent. From the greeting to the waiting room the overall More

by LuisR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Personnel
Apr 28, 2016 -

DCH Paramus Honda responded

Thank you for taking the time to provide us with this great review. We really appreciate you letting us know about your recent visit to our dealership. I am so glad to hear that you were pleased with the level of service that you received. Thank you for making the choice to come to DCH Paramus Honda, and I hope that you will let us know if there is any way that we can ever be of assistance to you in the future. Sincerely, Wael Yunes

March 11, 2016

Beware of the Service Department UPDATE: The service center is working to resolve the issue. I appreciate Honda reaching out. Once this is completely resolved, I will rewrite the revi More

by DTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure
February 10, 2016

Nice, fast, friendly David is a awesome service advisor , really care and wants to help. You want a great experience at service , you owe yourself to look for him . More

by Busy career mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David chase
Feb 16, 2016 -

DCH Paramus Honda responded

Thanks so much for taking the time to write this great review! Your comments are greatly appreciated. I am so glad that David was able to help you with your service needs and in an efficient time frame too. We know how important your time us. Thank you for making the choice to come in and see us, and I hope that you will let us know if there is any way that we can be of assistance to you in the future. Sincerely, Wael Yunes

January 13, 2016

Excellent customer service with Kelvin Rodriguez Kelvin Rodriguez was very friendly and efficient. He helped us right away and solved our claim. I would most likely come back to him and definitely re More

by Laura003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Rodriguez
Feb 01, 2016 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great review! We really appreciate your input regarding your recent experience with our dealership. Thanks for choosing to come and see us, and I hope that you will let us know if there is any way that we can ever be of service to you in the future. Sincerely, Wael Yunes

December 11, 2015

Great service Christina was very helpful. Very informative. Got me in and out quickly. Shop was clean and comfortable. They took me in right away and called when th More

by Jf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina holtz
Jan 05, 2016 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this review. We really appreciate hearing from you regarding your recent experience with our dealership. Thank you for making the choice to come see us, and I hope you will let us know if there is ever any way that we can be of assistance to you in the future. Sincerely, Wael Yunes

December 08, 2015

SCHEDULED MAINTENANCE I purchased my CRV from DCH Paramus Honda in 2009. I can honestly say that getting my car serviced there has always been a pleasure. DAVID CHASE , More

by Satisfied customer
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID CHASE SERVICE ADVISOR
Jan 07, 2016 -

DCH Paramus Honda responded

Thank you so much for letting us know about your recent visit to our dealership. We really appreciate your kind comments about our service department and David Chase. Your satisfaction is very important to us. Please let us know if there is ever any way that we can be of service to you in the future. Thanks for making the choice to come and see us! Sinerely, Wael Yunes

November 19, 2015

brake work/repair Mr. Chris Park, Manager and Danny Turbides, Advisor in Service Dept. have been very helpful and understanding of my situation. They provided an excel More

by steve7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Park & Danny Turbides
Dec 08, 2015 -

DCH Paramus Honda responded

Thank so much for letting us know about your experience with our dealership and Service Department. I am so happy that Chris and Danny were able to assist you and that you received excellent service as well. We really appreciate you making the choice to come and see us, and I hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes

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