182 Reviews of DCH Paramus Honda - Service Center
Frankie is my go to person! Frankie provides the best customer care possible. Definitely assisted my needs appropriately and always makes me feel welcomed. Best experience I've h Frankie provides the best customer care possible. Definitely assisted my needs appropriately and always makes me feel welcomed. Best experience I've had thus far. More
Excellent customer service! I've had to deal with other dealers and service centers in the past- by far DCH Paramus has to be the best. Their staff is excellent. The service cent I've had to deal with other dealers and service centers in the past- by far DCH Paramus has to be the best. Their staff is excellent. The service center is hands down five stars. I'm sitting here having this delicious coffee while my car gets washed for free. The sales part (few months ago) went great as well, they gave me a great offer and I left with an awesome car. You get the best car for the best price! Check it out and you will not regret for SURE. More
Outstanding, supreme service I would not change Paramus Honda service center with no other 3rd party agency. The service there is exceptional. Well, I believe all agents there are I would not change Paramus Honda service center with no other 3rd party agency. The service there is exceptional. Well, I believe all agents there are very good BUT when you being assisted by this agent named Frankie, ohh boy, you will get VIP service. There was this time he was on his lunch and he left his meal behind in order to make sure I would get my request done!!! I have never seen anybody doing this at a work place for a customer. Frankie is very passionate with what he does. He treats his clients the way he would like to be treated. If I see Frankie is not there, I would come back another day, lol. More
Great first Experience I went to perform routine maintenance on this dealer on 4/09/2016 and the experience was excellent. From the greeting to the waiting room the overall I went to perform routine maintenance on this dealer on 4/09/2016 and the experience was excellent. From the greeting to the waiting room the overall experience was great!!! More
Beware of the Service Department UPDATE: The service center is working to resolve the issue. I appreciate Honda reaching out. Once this is completely resolved, I will rewrite the revi UPDATE: The service center is working to resolve the issue. I appreciate Honda reaching out. Once this is completely resolved, I will rewrite the review. More
Nice, fast, friendly David is a awesome service advisor , really care and wants to help. You want a great experience at service , you owe yourself to look for him . David is a awesome service advisor , really care and wants to help. You want a great experience at service , you owe yourself to look for him . More
Excellent customer service with Kelvin Rodriguez Kelvin Rodriguez was very friendly and efficient. He helped us right away and solved our claim. I would most likely come back to him and definitely re Kelvin Rodriguez was very friendly and efficient. He helped us right away and solved our claim. I would most likely come back to him and definitely recommend him. More
Great service Christina was very helpful. Very informative. Got me in and out quickly. Shop was clean and comfortable. They took me in right away and called when th Christina was very helpful. Very informative. Got me in and out quickly. Shop was clean and comfortable. They took me in right away and called when the car was ready. More
SCHEDULED MAINTENANCE I purchased my CRV from DCH Paramus Honda in 2009. I can honestly say that getting my car serviced there has always been a pleasure. DAVID CHASE , I purchased my CRV from DCH Paramus Honda in 2009. I can honestly say that getting my car serviced there has always been a pleasure. DAVID CHASE , my Service Advisor, is always very competent in explaining the step by step process in what needs to be done to my car. I trust him completely and will continue having my car serviced at DCH Paramus with David Chase as my Service Advisor. More
brake work/repair Mr. Chris Park, Manager and Danny Turbides, Advisor in Service Dept. have been very helpful and understanding of my situation. They provided an excel Mr. Chris Park, Manager and Danny Turbides, Advisor in Service Dept. have been very helpful and understanding of my situation. They provided an excellent service. More