DCH Paramus Honda - Service Center

Maintenance Service I came here Monday November 21st, left my car at 8am and they were supposed to fix the sensors, alignment and tire rotation. I had an extended warrant I came here Monday November 21st, left my car at 8am and they were supposed to fix the sensors, alignment and tire rotation. I had an extended warranty to cover the expenses for all of this. They called me at 4pm telling me they couldnt do anything because I had to pay for this, mind you I had said I had the warranty and needed someone to speak to me in Spanish. I went to pick up my car and all they had done was change the oil and charged me for this. A worker named Christian who sold me the warranty, helped me get my money back. The clerk told me to come back to get my car fixed at 8am the next day, I came back the next day and the guy who told me to come back wasnt there and the person there told me they couldnt help me because I didnt have an appointment. I lost a whole day of work, paid for a taxi for an oil change i couldve done myself. The warranty i paid for was for no reason and I plan to end it asap. I would definitely never buy a car from this place again. Freddy G. More

Outstanding service dept Great service department . They handled my problem professionally and courteously. Nice waiting area and free shuttle if needed. Christina was a plea Great service department . They handled my problem professionally and courteously. Nice waiting area and free shuttle if needed. Christina was a pleasure to deal with. More

Service I was recently in for service and dealt with Danny Turbides. He once again went above and beyond for me. The work would last until the next day so he I was recently in for service and dealt with Danny Turbides. He once again went above and beyond for me. The work would last until the next day so he got me a free rental car and kept me abreast of when the work was done. He took my dealer coupon with no problem. He is always courteous, kind, and very sincere. If you need work done, see Danny! He is the best. I have been coming here since 2007 when I bought my first Honda here. More

Great customer services This was my first experience with Omar Corona at DCH Paramus Honda I am the type to be suspicious of sales people of any kind, but The sales Represen This was my first experience with Omar Corona at DCH Paramus Honda I am the type to be suspicious of sales people of any kind, but The sales Representative was very friendly, helpful, and honest! He did not feel rushed at all!! I'm so happy he was able to help me ! Overall the experience was good. I definitely will recommend to my friends everyone to buy the car from Omar Corona at HCD Paramus Honda👍 More

Great experience in service I have bought 2 cars from this dealership and have been using their service department since 2007 on 3 Hondas. I was there today getting service and h I have bought 2 cars from this dealership and have been using their service department since 2007 on 3 Hondas. I was there today getting service and had to write. I was helped by an advisor named Danny Turbides. I usually try to get him when I go there because he is honest, very sincere, and always tries his best to help me. He does not push and is very patient. I cannot say enough good things about him and have dealt with him many times. I have had other advisors there and was not happy because I always feel they are trying to rip me off and don't care about me. (The price is high enough.)If you need service, ask for Danny Turbides and you will not be disappointed. He is the best guy there!! More

Excellent Service!!! My experience at DCH Paramus Honda is always great!!! My fiancé, younger brother & myself all purchased our Honda vehicles from here. They always assi My experience at DCH Paramus Honda is always great!!! My fiancé, younger brother & myself all purchased our Honda vehicles from here. They always assist, address our needs appropriately & always make us feel welcomed every time we're there for anything. More

Frankie Sanchez; the name of excellent service Whenever I stop by DCH Paramus Honda for service, they provide me 5 star service. I feel that I am at my own place as Frankie Sanchez does every thing Whenever I stop by DCH Paramus Honda for service, they provide me 5 star service. I feel that I am at my own place as Frankie Sanchez does every thing for my car, proving unparalleled friendship. As a loyal customer since 2010, I am very happy to work with these guys and thank you very much Frankie for your honest service. More

Frankie Sanchez is the Best My experience with the Service center at DCH Paramus Honda is always a great 1. I wait for Franke Sanchez because he is so helpful. He always explains My experience with the Service center at DCH Paramus Honda is always a great 1. I wait for Franke Sanchez because he is so helpful. He always explains what needs to be done or what work will be done so i understand. He goes out of his way to make sure i am comfortable as well as giving me updates on how long things will take. I would recommend that anyone who needs service done on their car go to DCH Paramus nd wait for Frankie. More

Must see Frankie for service! I don't go see anyone else but Frankie He is the most honest service advisor I have ever had. I hight hight recommend Frankie and DCH Paramus honda. I don't go see anyone else but Frankie He is the most honest service advisor I have ever had. I hight hight recommend Frankie and DCH Paramus honda. They take my car I'm even if I don't have an appointment they are willing to work with you. Make sure to see Frankie you won't be disappointed More