DCH Paramus Honda - Service Center

Great service responsiveness by Francisco Suguitan Not long ago the battery in my 2011 Accord went dead at a local mall; I had it charged and drove to DCH Paramus Honda to see if I might be able to pur Not long ago the battery in my 2011 Accord went dead at a local mall; I had it charged and drove to DCH Paramus Honda to see if I might be able to purchase a new battery. Even though the hour was late, Francisco Suguitan showed admirable concern for my situation (I am from out-of-town and could not leave the car overnight): to my delight, he took the car in and arranged for the new battery. By 9PM I was on my way home, quite relieved. Customer care at its finest! # # # More

The service department is absolutely incredible The service department is utterly incredible. Everything is always completed above and beyond my expectations. Technicians, staff and management are a The service department is utterly incredible. Everything is always completed above and beyond my expectations. Technicians, staff and management are always helpful and pleasant to work with. Wait time is significantly less than quoted every time, which is always a pleasant surprise as the service department is incredibly busy. My entire visit is always a pleasure when I visit DCH Honda service department in Paramus. I’ll go nowhere else to have my vehicle serviced! More

Service Fantastic customer service!! Quick.. very professional.. needed a battery replaced and Terrance took care of it . I definitely will be returning to he Fantastic customer service!! Quick.. very professional.. needed a battery replaced and Terrance took care of it . I definitely will be returning to here when my lease is up in June..This place was much nicer than Bronx Honda.. More

Nice customer services I am so excited I leased a honda CRV today from Paramus Honda. It’s my third car I have leased from them. The salesman, Mr. Kadir is the go to guy. H I am so excited I leased a honda CRV today from Paramus Honda. It’s my third car I have leased from them. The salesman, Mr. Kadir is the go to guy. He helped us out all three times. Such a friendly and helpful gentlemen. Also the service employee, Hamad was very kind and thorough with his service/information, we were very comfortable going home with the new car! Thank you again Paramus Honda we are one happy customer!! More

Honest, Reliable and Affordable I had an issue with my car's heating/cooling fan. They were very accommodating, I dropped my car at night and the next morning Terrence called me with I had an issue with my car's heating/cooling fan. They were very accommodating, I dropped my car at night and the next morning Terrence called me with a diagnosis and a few recommendations. Most of the work was still covered by warranty so I did not have to pay for it, however, It was recommended to change my rear brakes, Terrence gave me a good price plus I was able to use a coupon and an additional discount on top of that. Service was very friendly, fast and I am very satisfied with the results. I would recommend this dealer/service to everyone i know. I have been coming back for years! More

Great service As always above and beyond great customer service for my 2010 crosstour from Danny Turbides at DCH Paramus Honda ! THANK YOU WILL GABELA SHOWROOM As always above and beyond great customer service for my 2010 crosstour from Danny Turbides at DCH Paramus Honda ! THANK YOU WILL GABELA SHOWROOM SALES WALLINGTONPLUMBINGSUPPLY.COM More

Never get service covered by warranty DO NOT BUY WARRANTY I have always been against additional warranty the dealers sold. It’s great that your financial managers talk you into buying the DO NOT BUY WARRANTY I have always been against additional warranty the dealers sold. It’s great that your financial managers talk you into buying the warranty with broken promises. Anyway, I bought the Honda’s tire and wheel warranty with the promise that the service won’t take long. I guess what they meant by long is couple days. I made a reservation for 2:15pm and walked out at 4:45 to fix a flat tire. 1 little repair that took over 2 hours. If i took it to mom and pops to repair, would be done in less than 5 mins. Already mad when picking up the car, I asked to speak to the manager. They bring me to one of the service advisor and tells me he is one of the top advisors. Did i ask to speak to an advisor or the manager???? I guess your top advisor can’t even read your own invoice because he asks me if I even made a reservation. It states right on the invoice reservation 3x cust made reservation. The reason for taking so long was because Honda is very busy and theres about 15 people ahead of me? Do you guys only have 3 mechanic working? Ohhhh you must need a specialist to fix a flat. Is it ok to make the non paying customers wait extra long since you won’t be pocketing more money? More

Great Experience Came here to get my car serviced with an issue I was having and the staff at Paramus Honda was over the top. They helped me with my problems that othe Came here to get my car serviced with an issue I was having and the staff at Paramus Honda was over the top. They helped me with my problems that other dealers were overlooking Overall excellent experience and great customer service all around would recommend if you looking into servicing your car or even purchasing a new vehicle! More

Outstanding Service Advisor Mr. Danny Turbides is a subject matter expert. He explained in detail every aspect of my service needs. His insight, and extensive experiance led heig Mr. Danny Turbides is a subject matter expert. He explained in detail every aspect of my service needs. His insight, and extensive experiance led heightened my confidence that I was making a well informed purchase decision. I admired how Danny’s co-workers, including management, depended so much and often on his insight and leadership. He is an asset to this organization. It’s because of Mr. Danny Turbides that I am encouraged to have my car serviced at this dealership. Thank you Danny! Sincerely, Henry Perez More

Great Service Department and Service Advisor Brain Brown a Service Advisor was knowledgeable and courteous. He and Laura Gonzalez, Customer Relations Manager resolved an issue professionally & qu Brain Brown a Service Advisor was knowledgeable and courteous. He and Laura Gonzalez, Customer Relations Manager resolved an issue professionally & quickly. Thank you, R.L More