DCH Paramus Honda - Service Center

Great service As always above and beyond great customer service for my 2010 crosstour from Danny Turbides at DCH Paramus Honda ! THANK YOU WILL GABELA SHOWROOM As always above and beyond great customer service for my 2010 crosstour from Danny Turbides at DCH Paramus Honda ! THANK YOU WILL GABELA SHOWROOM SALES WALLINGTONPLUMBINGSUPPLY.COM More

Never get service covered by warranty DO NOT BUY WARRANTY I have always been against additional warranty the dealers sold. It’s great that your financial managers talk you into buying the DO NOT BUY WARRANTY I have always been against additional warranty the dealers sold. It’s great that your financial managers talk you into buying the warranty with broken promises. Anyway, I bought the Honda’s tire and wheel warranty with the promise that the service won’t take long. I guess what they meant by long is couple days. I made a reservation for 2:15pm and walked out at 4:45 to fix a flat tire. 1 little repair that took over 2 hours. If i took it to mom and pops to repair, would be done in less than 5 mins. Already mad when picking up the car, I asked to speak to the manager. They bring me to one of the service advisor and tells me he is one of the top advisors. Did i ask to speak to an advisor or the manager???? I guess your top advisor can’t even read your own invoice because he asks me if I even made a reservation. It states right on the invoice reservation 3x cust made reservation. The reason for taking so long was because Honda is very busy and theres about 15 people ahead of me? Do you guys only have 3 mechanic working? Ohhhh you must need a specialist to fix a flat. Is it ok to make the non paying customers wait extra long since you won’t be pocketing more money? More

Great Experience Came here to get my car serviced with an issue I was having and the staff at Paramus Honda was over the top. They helped me with my problems that othe Came here to get my car serviced with an issue I was having and the staff at Paramus Honda was over the top. They helped me with my problems that other dealers were overlooking Overall excellent experience and great customer service all around would recommend if you looking into servicing your car or even purchasing a new vehicle! More

Outstanding Service Advisor Mr. Danny Turbides is a subject matter expert. He explained in detail every aspect of my service needs. His insight, and extensive experiance led heig Mr. Danny Turbides is a subject matter expert. He explained in detail every aspect of my service needs. His insight, and extensive experiance led heightened my confidence that I was making a well informed purchase decision. I admired how Danny’s co-workers, including management, depended so much and often on his insight and leadership. He is an asset to this organization. It’s because of Mr. Danny Turbides that I am encouraged to have my car serviced at this dealership. Thank you Danny! Sincerely, Henry Perez More

Great Service Department and Service Advisor Brain Brown a Service Advisor was knowledgeable and courteous. He and Laura Gonzalez, Customer Relations Manager resolved an issue professionally & qu Brain Brown a Service Advisor was knowledgeable and courteous. He and Laura Gonzalez, Customer Relations Manager resolved an issue professionally & quickly. Thank you, R.L More

Lease Went for a oil change, didn’t have to wait long which was great. Starting asking questions about turning in my lease for 2018 model NO loyalty to the Went for a oil change, didn’t have to wait long which was great. Starting asking questions about turning in my lease for 2018 model NO loyalty to the customers my mom has leased from DCH of Paramus for 20 years and I have as well. The Manger Roberto so rude. I’ll definitely think long an hard to lease from them again. I purchased my car from Dee is Super Nice. More

Excellent Service Hamad guided me on how to use my new car. Excellent customer service. Absolutely a very pleasant experience! I highly recommended. Keep up the goo Hamad guided me on how to use my new car. Excellent customer service. Absolutely a very pleasant experience! I highly recommended. Keep up the good work! More

Excellence All Around I went to DCH Paramus Honda to get my '09 Accord's A/C fixed even though I just replaced the compressor and coil 4 months prior back in Texas. Juan h I went to DCH Paramus Honda to get my '09 Accord's A/C fixed even though I just replaced the compressor and coil 4 months prior back in Texas. Juan helped me through the whole process and communicated clearly with me what the plan was to fix the A/C, even though the problem should have never surfaced. I cannot express enough how pleased I am with the customer service, the communication throughout the process, and the fact that my Accord is blowing cold air again. Thanks Juan you were awesome man! More

Recently performed maintenance Thank you Paramus Honda for a service maintenance performed on my vehicle. My service advisor Darren Lenino explained to me my service inspection re Thank you Paramus Honda for a service maintenance performed on my vehicle. My service advisor Darren Lenino explained to me my service inspection report and what needs to done in the very near future. I will be making a service appointment today and will hope to see Darren at my next scheduled appointment. More

Darren thank you for great service I would like to say Darren thank you for your great service. I have know Darren many years as I owned and still own Honda cars. Every time I bring my I would like to say Darren thank you for your great service. I have know Darren many years as I owned and still own Honda cars. Every time I bring my car to service and to Service Advisor Darren Lenino, I know everything would be in time, fully informative, and I would the right advise. Last time when I brought my Odyssey to the service on 25 July 2018, Darren was my Service Advisor. Everything was as usually: friendly, quick, and professional. I also got good advise about coupon use. Unfortunately I did not get any more service serveys after visiting DCH Paramus Honda. But if I get it, I'll rate Darren service with highest 5 rate as indicated below: Proffecionalism 5 Client relation 5 Technical knowledge 5 Business knowledge 5 Technical news 5 Pricing recommendations 5 More