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DCH Paramus Honda - Service Center

Paramus, NJ

4.7
182 Reviews

182 Reviews of DCH Paramus Honda - Service Center

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November 17, 2024

Came in to this Honda with a shock issue and Riondo worked magic for me. He found other issues my van had and took care of them as well. Riondo kept me well informed the whole time and the guys there f More

by avimezei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
riondo russel
Nov 18, 2024 -

DCH Paramus Honda responded

Hello Avi, We love knowing that Riondo and the team at DCH Paramus Honda provided such a seamless experience for you! We look forward to welcoming you back in the future and "making the magic happen" again for ya!

October 17, 2024

Today we had our car serviced at DCH Paramus Honda. Frank Russo was our technician, I am very pleased with the service provided. He took care of all the necessary problems and let us know what we neede More

by raoul_bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

DCH Paramus Honda responded

Thank you for sharing your experience, Raoul! We're happy to hear that Frank provided excellent service during your visit with us at DCH Paramus Honda. We look forward to assisting with any future car needs!

October 05, 2024

I recently had my car serviced, and Tracy from customer service was fantastic! She was super friendly, explained everything clearly, and kept me updated the whole time. I really appreciated how she made su More

by chhaya saini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Oct 07, 2024 -

DCH Paramus Honda responded

Thank you for sharing your experience with us! We're delighted to hear that Tracy and the DCH Paramus Honda team provided such excellent service. We look forward to welcoming you back for future visits, and we appreciate your recommendation!

September 16, 2024

Natasha is extremely helpful and attentive to our needs when we need to bring our vehicle in for service. She provides excellent service we genuinely appreciate her for her for hard work and dedication More

by cchacko128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

DCH Paramus Honda responded

Reviews like yours makes us smile! We appreciate you taking the time to leave us positive feedback and sharing kind words about Natasha. Thank you for choosing DCH Paramus Honda and see you next time!

June 20, 2024

Great service as always! Frank Russo is very professional. He kept me informed throughout the entire service process. More

by Shadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

DCH Paramus Honda responded

Thank you so much for the shoutout, Shadi! We're glad to hear Frank and our DCH Paramus Honda team provided you with excellent service. See you next time!

June 12, 2024

Nothing but good things to say about this location. I’ve always had my car serviced here and have zero complaints. My appointment time is always when my car is taken in, comfortable waiting area, great More

by francisray747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

DCH Paramus Honda responded

Positive reviews and kind words like yours make our day, Francis! We're glad to know that we were able to service your car promptly and as smoothly as possible. Thank you for your recommendation, and we look forward to providing you with five-star service in the future at DCH Paramus Honda.

June 07, 2024

Very clean, very busy. Great Service Department. Natasha is a real asset at Paramus Honda. More

by Wishlistpurchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

DCH Paramus Honda responded

Thanks for the kind words! We will be sure to share your compliments with Natasha. Drive safe!

June 06, 2024

Had service done on my car at the dealership with James Dodwell. He was very professional with communication. Kept me updated on the work needed to be done. Would recommend to others. More

by raoul_bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dodwell
Jun 06, 2024 -

DCH Paramus Honda responded

Thank you for recommending DCH Paramus Honda! We're glad to hear James provided professional communication and kept you updated throughout the service. We appreciate your support!

June 06, 2024

James Dodwell is the BEST service advisor. Very knowledgeable and professional. He’s very attentive to my vehicles needs and addresses/gets the job done 100% More

by goompster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dodwell
Jun 06, 2024 -

DCH Paramus Honda responded

Thank you for recognizing James Dodwell's exceptional service! We're proud to have him on our team at DCH Paramus Honda and are glad he could assist with your vehicle needs. We appreciate your feedback!

June 05, 2024

Natasha Nedd is the best. She is excellent communicator and gets the job done. Thank you so much for all of the care on my 2018 Honda Pilot. More

by gomeza1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

DCH Paramus Honda responded

We're delighted to hear that Natasha provided excellent service for your 2018 Honda Pilot at DCH Paramus Honda. Thanks for the great feedback!

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