DCH Paramus Honda

I made an offer on an advertised vehicle that was accepted and when I called to confirm my desire to purchase it, they said it could not be sold for the agreed upon price. I raised my offer and they accepted and when I called to confirm my desire to purchase it, they said it could not be sold for the agreed upon price. I raised my offer and they accepted. I had an insurance card issued and I was going to drive down the next day to take delivery. The next morning, I went on line and saw their advertisement for the same car that they made me jump through hoops to buy, listed for $750.less than what we agreed to. I called to see what is going on and they said they sold it the night before. They typify the used car salesmen stereo type. More

We will definetely recommand to this friend. DCH Paramus Honda is very friendly staff and also we got very good deal also. The employees have very good behaviour with customer and friendly environment. Cust Honda is very friendly staff and also we got very good deal also. The employees have very good behaviour with customer and friendly environment. Customer satisfaction is very important for them. When ever in future If I will buy new honda car then I would like to go in DCH Paramus Honda bcoz this is the BEST foreever. More

I went to the dealership to deal with end of lease issues. The person who called me and with whom an appointment was made was listed on the call board , was a bait and switch - he existed only as a p issues. The person who called me and with whom an appointment was made was listed on the call board , was a bait and switch - he existed only as a phone contact- sooo I was given Judy P. She was unprepared, didn't even take the time to find out what I owned just wanted to release (after I told her the particulars). When my spouse questioned her figures and facts " you don't know what your talking about" was here response. The insulting and uncooporative attitude was such that I left, and am now the proud owner of an American Built Chevrolet Silverado- BTW that was a cash transaction- I will not recommend this dealership for or to anyone and will be dropping off the Ridgeline and driving away in my new Chevy Truck. Never again a Japanese car and never again DCH anything. More

Went in for an appointment and was told my scheduled salesperson no longer worked there. A manager, by the name of Mike, came by and politely told me someone else would help me. Someone did come by, gre salesperson no longer worked there. A manager, by the name of Mike, came by and politely told me someone else would help me. Someone did come by, greet me warmly, and then disappeared for an hour. As I was about to leave, Mike stopped me, apologized for the lack help and said someone would be out in less than 10 minutes. As he walked back to his desk I overheard him tell another manager that the customer of Asian descent who just walked in looked like a "pie face". I waited 15 minutes more and asked one of the women who worked there where the restrooms were and she happily pointed to a vending machine. Then, another manager started screaming at a customer as he was leaving the dealership. As I was about to leave Mike reappeared and apologized again, and said someone was wrapping things up with a customer and would be by in 5 minutes. He then went to his desk and started eating a hefty sandwich. He paused to check out the rear end of a girl who looked no older than 15 who was there with her parents. After 5 minutes and no help, I left, gladly. The people who work here are good at putting on a polite face when you walk in to buy but, when they think no one's watching, they are the scum of the earth. More

I found the personnel I dealt with very responsive to my needs as to price and learning about how to buys a car for the first time. They were professional and freindly and not intimidaing ast all. I met w needs as to price and learning about how to buys a car for the first time. They were professional and freindly and not intimidaing ast all. I met with other sales people at other local Honda Dealerships and found them to be extremelt rough aroung the edges The whole experience was educational and pleasnt. More

I had a pleasant experience at this dealership. Chris and Eric were helpful and friendly. I feel that I received a fair trade for my previous car and received a decent deal for my new Honda. I am happy and Eric were helpful and friendly. I feel that I received a fair trade for my previous car and received a decent deal for my new Honda. I am happy with my new Honda that I purchased from them. It was nice to work with Chris and Eric. More

i was extremley please with the service i received from cris met him on the parking lot of dch honda paramus he naswered all my question very friendly and pleasant person to work with .i bough t my car f cris met him on the parking lot of dch honda paramus he naswered all my question very friendly and pleasant person to work with .i bough t my car from dch im extremly please from the service i received it's defenetly very different from any dealer i strngly recomend every one to go see cris canciu More

If you are hesitant and had bad experiences with Honda dealerships, DCH will help erase thos memories. I was suprised how effient and upfront DCH was regarding to their sales practice and customer servic dealerships, DCH will help erase thos memories. I was suprised how effient and upfront DCH was regarding to their sales practice and customer service. I cannot say that about other Honda dealerships.....My rep Harshal Patel and his manager "Mo" was extremely helpful throughout the whole buying process. Don't bother to take the bait and switch tatics that most dealerships use, just call Harshal. More

First off, I had no intentions of purchasing at this time as I was only scheduled for an end of term lease inspection. Harshall simply made the process much easier than we(husband and I) had originally a as I was only scheduled for an end of term lease inspection. Harshall simply made the process much easier than we(husband and I) had originally anticipated. As a returning customer, we expected nothing less than upscale service but we were still amazed at the level of service that has been engrained into each of the employees at DCH Paramus, expecially with Harshall. He took his customer service 1 step further by providing us with the options that we had not really discussed before and wallah- we walked out with our dream car at an affordable price. Sure the paperwork is always painful but we are pleased that he was always available through every step of the process and are truly thankful we landed him as our sales guy. Harshall, we wish you luck in your future endeavors and hope you make many more customers happy as you did with us. Valentina- More

I had a very peasant experience dealing with DCH Paramus Honda in general and Harshal Patel in particular, for his patience, his acumen and positivity that kept the deal afloat from many hours spanning coup Honda in general and Harshal Patel in particular, for his patience, his acumen and positivity that kept the deal afloat from many hours spanning couple of days. I took the car and paid after 15 days once all the financial-loan option dries. More