DCH Paramus Honda

I live in Staten Island and for the past 6 years I have been leasing a Honda Accord EX from a Honda dealership in Brooklyn New York who for whatever reason did not offer me a reasonable lease rate when my been leasing a Honda Accord EX from a Honda dealership in Brooklyn New York who for whatever reason did not offer me a reasonable lease rate when my lease was up. A friend of mine told me to try DCH Paramus Honda in New Jersey. The first person who answered the phone was salesman Steve Chan. Within only minutes on the phone we negotiated a tentative deal which was very attractive to me. The bottom line is that I saved about $900 dollars from the final offer made to me by the Honda dealership in Brooklyn. It took me only a half hour from Staten Island to arrive at the DCH Honda Paramus dealership. I was warmly greeted by the staff and met Steve face to face. In all honesty Steve treated me like a human being and was extremely patient and professional throughout the entire process. I expected a long hard fought negotiation based on my prior dealings with the Brooklyn Honda dealership but this certainly was not the case. We arrived at a mutually convenient fair price. Steve's boss was also very friendly. The nice treatment did not end there. I received phone calls from Steve for four days after having the new car asking me how I was doing and the car. I never received this customer service from any other dealership I have ever dealt with. The transfer of the old lease to the new one was an unbelievable easy process. I thank Steve and his bosses for treating me with the respect we all deserve. I highly recommend this dealership. This is all true and not some info commercial. More

After several attempts to buy a car with poor service. We contacted Paramus Honda through the recomendation of a friend who said call Mike he is the easiest and most direct person in the car buisness... I am contacted Paramus Honda through the recomendation of a friend who said call Mike he is the easiest and most direct person in the car buisness... I am like are you sure because I have never meet a direct and to the point sales person... Well I can honestly say he was right on the money Mike and his staff where professional and accomadating in every way... If you want service call Mike his staff and him our top notch... More

Harshall, was very helpful and informative when we leased the car for my son. He also gave the right guidance to my son. i am very pleased with his services and therefore give full ratings to it. The ov the car for my son. He also gave the right guidance to my son. i am very pleased with his services and therefore give full ratings to it. The overall experience was very good and so were the others involved in this transaction. Percis More

I do not live close to Paramus and I work a very busy schedule but Jesus was very kean on helping me out. He did everything he could do so that I only had to drive up there 1 time and that was to pick up schedule but Jesus was very kean on helping me out. He did everything he could do so that I only had to drive up there 1 time and that was to pick up the car. He worked with me and was very professional yet very friendly. He talked me through every little detail and answered every question I had to the best of his knowledge. I would deffinatly reccomend DCh paramus Honda to any one looking for a Honda and I would tell them to see Jesus. More

These reviews are a fraud. The salespeople are probably posting reviews for themselves at home. I came here because I got a competitive internet quote from them and saw the good reviews but it was a diffe posting reviews for themselves at home. I came here because I got a competitive internet quote from them and saw the good reviews but it was a different story when I arrived at the showroom. The salesperson was nice enough (but then again, his job is to get you to like him) but the experience was a bad one. I waited around for like 25 minutes for my salesperson to greet me. While I was waiting I overheard a employee walk over to the "manager's desk" and curse out one of the people working there, and then make some inappropriate comments about a female customer that was in the dealership as he walked away (not that I'm a prude but some things you just don't say within earshot of customers). I later found out that he was the General manager of the store. Fine example he's setting for the rest of his staff. Then after finding my salesperson I waited around for another 20 minutes while he found a car to test drive me in. Then after telling them that I wanted to go home and think about it another manager came over and tried to pressure me into buying right now or they may not be able to "honor the price if I leave". That was it, the whole place just gave me a bad vibe. The price they gave me was good but there were other dealers with close to the same quotes and that made me feel comfortable and appreciated after visiting with them. I guess that's what you lose out by dealing with a highway store like Paramus. Trust me, you're better off paying the extra hundred or two and going somewhere that knows customer service. More

I was contacted numerous times by multiple individuals who did not seem to know or understand what anyone was doing. We went to the dealership to look at end of lease options. We were contacted by Denni who did not seem to know or understand what anyone was doing. We went to the dealership to look at end of lease options. We were contacted by Dennis C. but never met him but were given to Judy, who had no idea why we were there or what model we owned. (Bait and Switch?). Judy then told my spouse "you don't know what your talking about" when she commented that the prices were high with no rebates or other options inducements to renew. Less than 10% difference over greater than 36 mos lease; despite the Bergen Record article showing Honda truck sales are down and in fact are in line with all auto sales down. After being insulted, subjected to what can only be described as incompetent and non- customer friendly behavior I went and bought (cash) another truck from a dealer giving over $7000 in rebates. Overall - a very negative experience- they dont know how to treat customers. More

From the first moment my friend and I walked into the doors we were greeted with warm smiles and enthusiastic energy. Service was prompt, encouraging, and efficient. My sales consultant Cris made me feel doors we were greeted with warm smiles and enthusiastic energy. Service was prompt, encouraging, and efficient. My sales consultant Cris made me feel like he was on my side and made sure that I was in control of the transaction the whole while. Every employee was full of smiles and positive feedback. I will be recommending this Honda dealership to EVERYONE I know! Thanks Paramus Honda! More

My experience at DCH Honda was friendly, pleasant and stress free. DCH Honda made purchasing a new car hassle free with friendly service. We were not consumed with being there for hours, it was easy an stress free. DCH Honda made purchasing a new car hassle free with friendly service. We were not consumed with being there for hours, it was easy and exact. I would definitely recommend this dealership. Rachel Glebard More

I WAS TREATED LIKE A REAL PERSON, AND LIKE I WAS THE ONLY CUSTOMER IN THE DEALERSHIP. THEY TREATED ME JUST LIKE ANYONE WOULD WANT TO BE TREATED. THEY ARE DOING EVERYTHING THEY CAN TO GET MY LOAN APPROVED, CUSTOMER IN THE DEALERSHIP. THEY TREATED ME JUST LIKE ANYONE WOULD WANT TO BE TREATED. THEY ARE DOING EVERYTHING THEY CAN TO GET MY LOAN APPROVED, AND EVEN IF IT DOESN'T GET APPROVED, I WOULD HIGHLY RECOMMEND THIS DEALERSHIP AS FOR THEIR OUTSTANDING CUSTOMER SERVICE. THANK YOU. More

Great customer service. Thomas was very friendly. Never pushy or made us feel rushed. We first went in with an appointment to test drive the Civic. It was my first test drive of the day. After a few oth pushy or made us feel rushed. We first went in with an appointment to test drive the Civic. It was my first test drive of the day. After a few other test drives we realized we really wanted a bigger car, V6. In the late afternoon we called him to ask him if we could talk about the Accord. When we went back he automatically asked if I wanted to test drive it, which I appreciated. We had just went to a nearby Mazda dealership, and was very disappointed with the fact that they were so unwilling to let us test drive without first talking about money. That really didn't make sense to us. But I am extremely happy with my new Accord and I have DCH Paramus Honda to thank for the good customer service and friendly atmosphere. BTW, much better than the Honda dealership on Central Avenue in Yonkers. We were in there for about half an hour an NO ONE bothered to even come up to us to say hello. More