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DCH Paramus Honda
Paramus, NJ
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,125 reviews
October 28, 2010
The best price I found for the car I wanted, and very personal service and attention that I wouldn't have expected from such a large dealership. They go the extra mile for you, and give you a price that' personal service and attention that I wouldn't have expected from such a large dealership. They go the extra mile for you, and give you a price that's totally on board without any hidden surprises. I am thrilled with my purchase from DCH Paramus Honda, and I loved the personalized service from my salesman (Hamlet). More
by SAlpert
Employees Worked With
3
October 26, 2010
In the year 2007,my husband and I were looking to lease a CR-V. We visited some other Honda Dealers .We were not happy with the offers we were getting. Finally we visited DCH Honda.At once we were introduce CR-V. We visited some other Honda Dealers .We were not happy with the offers we were getting. Finally we visited DCH Honda.At once we were introduced to Harshal Patel, who gave us outstanding service, with leasing our first CR-V.We were very happy with the car,as we were very happy that Harshal kept in touch with us via e-mail, to make sure all was going well with the car. october 2010 the Lease was ending, and t was time to return the vehicle and look to a new lease.This time we did not have to check any other dealer. we knew the place to visit.Harshal introduced us to Jerrod Hurley, who too gave us outstanding service. Jerrold made the end of the lease very smooth process and took us around the lot to show us different color cars, so we can choose and decide on the color of our CR-v!! Overall both times it has been a great experience! and we highly recommend DCH Honda Dealer as well as our sales persons. More
by csadigianis
Employees Worked With
Harshal Patel and Jerrod Hurley
October 11, 2010
The service at DCH was great as usual. This is the 5th car I have leased from them. Hamlet had all the paperwork ready by the time I got there and was able to reaturn my other car all within an 1.5hrs. Th car I have leased from them. Hamlet had all the paperwork ready by the time I got there and was able to reaturn my other car all within an 1.5hrs. The numbers were all as discussed on the telephone and were no surprizes.Theirs salesperson Hamlet was great. More
by mrejm
Employees Worked With
Hamlet Liriano
October 08, 2010
This dealership is only intrested in one thing sign on the dotted line and you never hear from them again. Never return calls salesperson had poor knowledge of product. There is a recall on the car I boug the dotted line and you never hear from them again. Never return calls salesperson had poor knowledge of product. There is a recall on the car I bought I called for svc and was told I would get a call back never Happened I called again and told the person no one had called me back which he then told me "don't you know Monday is a very busy day for us" There is mush more to say but you get the point. PS I called another Honda dealer made an appointment for the next day and was very pleased with my experience. Zane Moss More
by Zane Moss
Employees Worked With
all personal
October 04, 2010
Joe is very nice, and as helpful and patient as can be. CJ is the man! He tells it like it is, and follows through. He's quite knowledgable and informative as well. All in all, they were very friendly, (n CJ is the man! He tells it like it is, and follows through. He's quite knowledgable and informative as well. All in all, they were very friendly, (no BS) and gave me the best price on a very desirable car at the time(2010 odyssey touring), by far. Thanks again! More
by karsick6
Employees Worked With
CJ and Joe Chrusciel
September 26, 2010
Barbara and John were great. Negotiated a fair price over email, and stuck to their word. Friendly and helpful throughout. Overall, as pleasant as buying a car can be. Of all the dealers I called and emailed email, and stuck to their word. Friendly and helpful throughout. Overall, as pleasant as buying a car can be. Of all the dealers I called and emailed, this was the only dealer willing to quote me not just the price of the car, but also the "out the door price", ie, what the taxes, fees, and all other costs would be. Buying the car took about 4 hours. It could have been faster, but the dealership was very busy, and i had not made an appointment. More
by jessls
Employees Worked With
John Medrano, Barbara Twomey
September 21, 2010
Jerrod was very helpful, knowledgable and professional. He was straight forward and to the point with my answers. I was very satisfied with my purchase, and DCH Honda gave me the best deal possible. They e He was straight forward and to the point with my answers. I was very satisfied with my purchase, and DCH Honda gave me the best deal possible. They even added on some extras for me which was nice. More
by Leannaa10
Employees Worked With
Jerrod Hurley
September 13, 2010
Went for a new pilot and had been shopping around from different honda dealers in north jersey, hudson county and essex county. DCH Paramus was the only one who provided us with straight forward breakdown different honda dealers in north jersey, hudson county and essex county. DCH Paramus was the only one who provided us with straight forward breakdown of add-on fees. Larry our sales agent was efficient and professional. Me and my husband highly recommend Larry to our friends. The financing option was also great! I can say that we closed the deal with a happy face :-) More
by gezelley
Employees Worked With
Larry Xiang
September 13, 2010
Jose Hernandez and the whole staff a DCH was friendly, courteous and informative. It is no wonder the customer service at DCH is rated #1. Mr. Hernandez was very knowledgable about the Honda product. H courteous and informative. It is no wonder the customer service at DCH is rated #1. Mr. Hernandez was very knowledgable about the Honda product. He patiently explained every aspect of the cars and my lease options. More
by jsohmer
Employees Worked With
Jose Hernandez
September 12, 2010
I was greatly impressed with how hard our sales person worked to please everyone in my family. He was patient and kind with everyone. There was some confusion on my wife's part and our sales person work worked to please everyone in my family. He was patient and kind with everyone. There was some confusion on my wife's part and our sales person worked hard to make all of the information clear to her. He was also thorough in his explanation of the use of the car to my son who will be using it. More
by pudgiesmom55
Employees Worked With
jerrodhurley
