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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

March 29, 2012

Great Services and friendly staff,selling a quality product is easy but they make it 100% non-stressful. I'm very happy with my purchase and the details of it. More

by Bigo30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2012 -

DCH Paramus Honda responded

Congratulations on your purchase and thank for taking the time out of your day to write a review! Making big purchases can be stressful for almost anyone; that's why we strive to make sure we do everything in our power to provide a stress-free environment for our customers. On top of that we make sure every little detail is well known and understood. These things make the buying process much easier and much less stressful. Follow us on Twitter and like our Facebook page for service specials and updates. Thanks again, Brian Lam, General Manager.

March 27, 2012

My experience with this dealer was favorable, however, the interaction with my salesman was not. He was rude, uninterested, seemed bothered to assist me, and was very unfriendly. He explained nothing to More

by hondaowner75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hamad Deeb
Mar 27, 2012 -

DCH Paramus Honda responded

Thanks for taking the time to write a review. We strive to make sure that we are meeting the needs of our customers and we always welcome feedback to improve our service. First things first, congratulations on your new car and thanks for your kind words about Mark! Please accept apologies from us and Hamad if you were rushed, I am glad that Mark was able to make that up to you. He embodies everything we try to accomplish on a daily basis with all of our customers. Please give us a call and I would like to personally discuss your experience, 201-368-0180. Brian Lam, General Manager

March 27, 2012

Had a good experience with DCH. Negotiated price over phone, and they actually honored it. Furthermore, floor sales rep was very friendly. I would recommend this place to anyone purchasing a Honda. More

by dchao87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2012 -

DCH Paramus Honda responded

Thanks for the review and the recommendation, they are very much appreciated! We try our best to make sure that every single customer receives top-notch customer service, whether they are like you and call in, visit our website, or visit the dealership in person. I am glad that we were able to give you a good experience and we will always honor our prices. Please follow us on Twitter and like our Facebook page for service specials. Congrats on your new car! Brian Lam, General Manager

March 19, 2012

John was honest and professional. He explained all of the amenities of the vehicle and all of the aspects of leasing with complete command. I would recommend him to anyone who asks. More

by jloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2012 -

DCH Paramus Honda responded

Thanks so much for taking the time to write a review! We are lucky to have a friendly, knowledgeable team. John is great guy and a big part of it. Thanks for your recommendation and we look forward to providing the same great service for your friends and family. Please like our Facebook page and follow us on Twitter for specials. -Brian Lam, General Manager

March 15, 2012

Raphael Ramos was a fantastic salesman. He was extremely informative, responded to all questions in a highly professional manner. I spent about a week working with him to finalize the accord deal. He answer More

by s_kandavel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2012 -

DCH Paramus Honda responded

Thanks for taking the time to write a review and your kind words about Raphael. Being patient to make sure we fulfill the needs of our customers is absolutely necessary. We are glad Raphael met your needs and our standards. Congratulations to you and your kid on getting the car you wanted. Please like our Facebook page and follow us on Twitter for our current specials. -Brian Lam, General Manager

March 10, 2012

leased Accord SE. Did not need to deal with the salesman because gave lowest price right away. Best price! No hidden fees! Highly recommend John! More

by dhn5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Park
Mar 12, 2012 -

DCH Paramus Honda responded

Congratulations on your new Accord! John has done a great job along with the rest of our staff in providing customers with a hassle free buying experience. Thanks for your recommendation and look forward to helping your friends and family when they decide to get a new car. Follow us on Twitter and Facebook for service specials. Harshal Patel New and Used Car Sales Manager

March 10, 2012

Everyone at the dealership was very friendly and the service was great. Hamad Deeb was a great associate to do business with. He was very caring and patient throughout every step. He was very flexible a More

by Hayley1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hamad Deeb
Mar 12, 2012 -

DCH Paramus Honda responded

Hayley, thank you so much. Your thoughts and kind words mean a great deal to us. The staff we have built here are the most kind, patient and knowledgeable guys around. They take alot of pride in making sure our customers are comfortable about every aspect of the car and the deal. The little details are important to our customers and that makes them important to all of us as well. Harshal Patel New and Used Car Sales Manager

March 09, 2012

He made buying new car transaction so easy like grocery shopping. Everything was true as he explained over the phone. All I had to do was go to dealer shop to pick up the car. I bought Honda Accord. We More

by biny804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Park
Mar 12, 2012 -

DCH Paramus Honda responded

Thanks for taking the time out of your day to write a review and give your recommendation of John. We are glad to have people like him on our team that can make the car buying experience easy on our customers. Congratulations on your new Accord and look forward to providing your friends and family with the same great experience. Please like and follow us on Facebook and Twitter for updates and service specials. Harhal Patel New and Used Car Sales Manager

March 02, 2012

I had a great experience with John Park at DCH Paramus Honda. He was honest, professional, and very calm through the whole process. Definitely recommend him. Thanks. More

by dduk777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Park
March 02, 2012

Leased a 2012 Accord here and the process went very smooth. John Park was very knowledgeable and the price he offered was best in the area. I highly recommend. More

by teqman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Park
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