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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

April 18, 2012

Lou Saadeh was great. He was patient, informative, and had a thorough command of all the features on the Honda Pilot and CRV. At the time of our visit to DCH Paramus Honda, my wife and I had several othe More

by R&LBarral
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Saadeh
Apr 19, 2012 -

DCH Paramus Honda responded

Thanks for the kind words and taking the time to write a review Roland! Congratulations to you and your wife Lisa on your new Pilot! Lu is a great part of our talented team and he will be thrilled to read your review. Please let us know if there is anything else we can do for you. We look forward to providing you with great service for the life of your vehicle. Follow us on Twitter and like our Facebook page for special offers and updates. Sincerely, Brian Lam, General Manager

April 15, 2012

My salesman Hamad Deeb was professional, knowledgable and friendly. He was patient and relaxed, letting me take my time and reviewing all my options. I had gone to DHC Honda just to look, because my parent More

by Sue Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sue Kenney
Apr 16, 2012 -

DCH Paramus Honda responded

Congratulations on your new Civic! You now own one of the best cars ever made! Thanks for taking the time to post a well-written review and all the kind words about our team. Hamad and Jeff are both big parts of our all-star group and they will be happy read this review. Each member of our staff is always willing to go above what is expected of them. We believe in treating others like we would like to be treated. That means when you buy anything in this world, there should be someone there to show you how everything works, especially when you spend hard-earned money on a new vehicle. I am so happy to hear that we could provide you with such a great experience and we look forward to seeing you and your family again soon. Follow us on Twitter and like our Facebook page for updates on service specials and events. - Brian Lam, General Manager

April 14, 2012

Very friendly and informative. The price was great. Couldn't ask for anyone better in sales than Mike. I will by a Honda again at DCH when the time comes.Thanks agian for everything. John F. Peterson More

by roscoe159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Swalha
Apr 16, 2012 -

DCH Paramus Honda responded

Thanks for the great review John! Congrats on your new Honda and we look forward to helping you, your family and friends in the future. We have built a great sales team who take the time to learn everything they can about the vehicles we sell so they can answer any question that comes their way. Mike will be thrilled to read your review. Thanks again and follow us on Twitter and like our Facebook page to stay updated on service specials and dealer events. - Brian Lam, General Manager

April 13, 2012

My lease was up and I wanted to buy my car. I mentioned that time was the essence but I did not want to be rushed. Both Bryan and Bobby were exactly what I wanted and expected in service staff. Bryan got More

by zandbdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Tranquilli
Apr 13, 2012 -

DCH Paramus Honda responded

Thanks for taking the time to write a review! We are obviously in the business of selling cars, but we make it our business to meet the needs unique to each customer. It can be challenging when someone needs the process to go quick and yet not feel rushed. This definitely takes some skill to pull off and we are glad to have guys like Bryan and Bobby who do it on a daily basis. Congrats on your third Honda and look forward to being part of buying your 4th! Thanks again and follow us on Twitter and like our Facebook page to stay up to date on special offers. - Brian Lam, General Manager

April 11, 2012

I just had a new Honda accord SE leased. It's my second time leasing from DCH Honda. I thought returning an old car and getting a new one was going to be complicated, but with the help of John Park, everyt More

by suyun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2012 -

DCH Paramus Honda responded

Thanks for your review and taking the time to say a few kind words about our dealership and John. He will be thrilled to read your review. Thanks for being a loyal customer and we will always be here to make sure things go smoothly when the time comes for another car. John is a great part of our team and he embodies the things we try our best to accomplish every day. Each customer has different needs and that's why each of our employees is trained to really listen so we can meet every single one of your unique needs and wants. Thanks again and like our Facebook page to stay updated on special offers. Brian Lam, General Manager

April 10, 2012

Very pleasant experience. Hamad Deeb had helped us and was very informative about the Civic Coupe EX we purchased. Customer service was great and everyone was very friendly. We will definitely recommend D More

by mrptak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 07, 2012

Very professional and knowledgeable. A very smooth transaction! Rick even called me the next day after we brought the car home to make sure the car met our expectations. More

by mliriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kara and William Suttera
Apr 09, 2012 -

DCH Paramus Honda responded

Thanks for taking the time out of your day to write a review and for your kind words about Rick. He is a great part of our team and he will be thrilled to hear about your review. Sometimes customers forget about something they wanted to ask or may need a refresher on how to work a feature on the new vehicle. This is why we always follow up with our customers. We want to make sure everything about the sale was on par and also ensure everything about operating the vehicle is crystal clear. Thanks again and we look forward to a great future with you. Follow us on Twitter and like our Facebook page to stay updated on our current specials. -Brian Lam, General Manager

March 29, 2012

John took very good care of us, explaining everything about the car and the lease in detail and working efficiently to get all of our paperwork processed. He was attentive, friendly, and polite, and he m More

by cja25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine J Ahn
Mar 29, 2012 -

DCH Paramus Honda responded

Thanks for your review! John is a great guy and an awesome and attentive salesman. His qualities, which you explained very well, are things that all of our employees try their best to exhibit every day. Being trustworthy and knowledgeable are two key qualities that most people are not used to having in a car sales person. We are happy to hear that you received such great service and John will be thrilled to hear about your review. Thanks again, congrats on your new car and don't forget to like our Facebook page for exclusive offers. Brian Lam, General Manager

March 29, 2012

They explained pretty well what I can afford based on my credit for the lease. Also, they are very responsive and take care of what I need. I would recommend to any one who is looking for honest and good de More

by h7720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2012 -

DCH Paramus Honda responded

Thanks for your recommendation and review, they both really mean a lot to us! We understand that every customer has different financial needs and we will always put you in a great car, while keeping you within your budget. We are thrilled that you walked away confidently knowing you got everything you needed. Thanks again and please follow us on Twitter to stay updated on our specials. Brian Lam, General Manager

March 29, 2012

This is my third car lease with DCH Paramus and every time I've received excellent service, price and a commitment to work with me to close the sale. I am very pleased with the personnel. Hamlet was no More

by STemprano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2012 -

DCH Paramus Honda responded

Thanks for your continued loyalty and for taking the time to write a review. We look forward to meeting your needs for the future and giving all of your friends and family the same service we have given you over the years. Hamlet will be thrilled to hear about your kind words and affirmation of his performance. Thanks again for your business and any recommendations you have made. Follow us on Twitter and like our Facebook page for monthly service specials and deals. Brian Lam, General Manager

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