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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

August 07, 2012

Great service and honest information. I purchased a 2007 volvo from this dealer. This was the first time I used internet sales. I was very happy with everything except the brake repair was making some noise More

by psiegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Swalha
Aug 08, 2012 -

DCH Paramus Honda responded

Thanks for taking the time to provide your feedback and for making a smart new decision on using our Internet Department for the purchase of your vehicle. We will always be here to help you with anything you might need in the future. Thanks again for your business! Sincerely Brian Lam

August 04, 2012

Leslie was so patient, he called me several times with cars he thought would be good for my daughter and within my budget. After two months my husband and I came in and Leslie still patient and courtesy w More

by Tnasrallah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 06, 2012 -

DCH Paramus Honda responded

Thank you so much for your loyalty and for taking the time to share your feedback! Leslie sends his thanks and says he'll be here when your next child is ready. Leslie and the rest of our talented team are very patient, understanding and never put any pressure on our customers. We have the hardest working crew and we will always meet the needs and wants of all of our customers. Thanks again and please like our Facebook page for special offers. Sincerely, Brian Lam

August 02, 2012

As soon as I pulled up to the dealership staff in the parking lot were already offering their assistance. In the showroom additional staff members were readily available and happy to assist me. I was p More

by friedmj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Malone
Aug 02, 2012 -

DCH Paramus Honda responded

Congrats on your new Pilot! We are thrilled that Ryan and Jose were able to get you the car you wanted and gave you a great experience. Your recommendation and business mean a great deal to us and we will be here for anything you may need in the future. Thanks again and please like our Facebook page for special service offers. Sincerely, Brian Lam, General Manager

August 02, 2012

Larry was RUDE when trying to "negotiate" the lease price - HE was the one who started YELLING at us, the would be CUSTOMER. NEVER AGAIN More

by XTINA2012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
July 23, 2012

John was very helpful in getting me set up with the new vehicle. He showed me all of the great features and how to set everything up to my preferences. He was very knowledgeable on all subjects pertaining More

by bferrantino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Medrano
Jul 26, 2012 -

DCH Paramus Honda responded

Congrats on your new Honda! We are glad that Jon was able to give you a great experience and hope to see you again in the future! Follow us on Twitter and like our Facebook page for special offers and updates. Sincerely, Brian Lam, General Manager

July 20, 2012

Maria Alcantara has been our salesperson a number of times. As in the past, she was not only friendly, she was courteous and informative. She was patient and "walked" me through each phase of the leas More

by kderosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2012 -

DCH Paramus Honda responded

Congratulations on your new Civic! We are thrilled that Maria has been able to take care of you on multiple occasions! She is an asset to our team and she sends her thanks. We thank you for being a loyal customer and hope to see you again in the future. Please follow us on Twitter and like our Facebook page for special offers. Sincerely, Brian Lam, General Manager

July 18, 2012

John took care of business for us fast and efficiently. John took care of business for us fast and efficiently. He delivered exactly what we asked for with no surprises. If you go to DHC Paramas Honda, More

by ChrisHal4D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 20, 2012 -

DCH Paramus Honda responded

Thanks for the review! John sends his thanks along with the rest of us here for your kind words. We try our best to make the experience as quick as we can without leaving any questions or concerns left unanswered. We are happy that John was able to provide that for you! Please follow and like us on Facebook for contests and special offers. Sincerely, Brian Lam, General Manager

July 12, 2012

DCH Paramus Honda is like my second home. I have purchased my last three vehicles from this dealership and have always walked out of there with a smile on my face. In particular, Hamad Deeb and Luih More

by cdsoto2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Saadeh
Jul 12, 2012 -

DCH Paramus Honda responded

Congrats on your new vehicle! We are thrilled to hear from such a loyal customer and we appreciate your continued business. We will be here to provide great service to keep your vehicle running great and here when you decide it's time for your 4th vehicle from us! Thanks again, Brian Lam, General Manager

July 10, 2012

This is my third vehicle from this dealership and there are reasons I keep coming back. This particular experience was extremely positive because Hamlet really seemed to care about my needs and getting me More

by tonilynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamlet Liriano
Jul 12, 2012 -

DCH Paramus Honda responded

Thanks for your continued business and providing us with a great review. Our job is to make sure we share our knowledge and provide a friendly place for you to make the best decision. We value our customers and will always be here to fulfill all your automotive needs. Thanks again, Brian Lam, General Manager

July 02, 2012

After receiving an e-mail from DCH Paramus Honda containing a "New Vehicle Special" deal for a 2012 CR-V, I called DCH Paramus and scheduled an appointment that evening at 7:00 p.m. with Hamad Deeb. More

by gbgilmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2012 -

DCH Paramus Honda responded

Thanks so much for taking the time to write a review and for the kind words. We appreciate our customers who provide feedback, because it always makes us better. Congrats on the new CR-V and we will see you in a few thousand miles! Thanks again, Brian Lam, General Manager.

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