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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

December 04, 2012

I had an issue relating to a recent service visit. I expressed my displeasure with the result and was contacted to see if there was anything that DCH Paramus could do to make my experience better. I app More

by Happy BMWowner
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
December 03, 2012

First of all I appreciate his effort , time and his First of all I appreciate his effort , time and his patience. He answered what I want to know and what I need yo know to buy a new car . I highly rec More

by chin7213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john park
Dec 04, 2012 -

DCH Paramus Honda responded

Thank you so much for this 5-Star Review. We are happy to hear that John was able to answer all of your questions and help you in your decision to purchase a new car. We really try our best to provide all of our customers with all of the information they need so that they leave knowing that they have made the right choice. If you ever have any more questions or need anything else don't hesitate in giving us a call. Sincerely, Brian Lam- General Manager.

December 03, 2012

I would like to share my great experiance in purchasing a new car with John . He was the best guy that I met as a dealer and he could be a good friend later . If you are looking for a right person to buy a c More

by Sun74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2012 -

DCH Paramus Honda responded

Thank you so much for the great recommendation. We are so glad that John provided you with a great car buying experience. We pride ourselves in our exceptional customer service and are glad to hear you really enjoyed yourself. If you ever need anything else do not hesitate in contacting us. Don't forget to like us on Facebook and follow us on Twitter for exclusive discounts. Sincerely, Brian Lam- General Manager.

November 30, 2012

This is the second car I have leased from Hamlet Liriano. He was always able to answer and address even the smallest concern when it came to my 2011 Honda Accord Coupe and my now for my new, Honda Accord 201 More

by rgutierrez10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2012 -

DCH Paramus Honda responded

Wow, thank you so much for taking the time to share this amazing review with us. I greatly enjoyed reading it and it made me truly happy to hear about the level of customer service Hamlet has been able to provide you with. Anytime we can go above and beyond for a service member, we're happy to do so. Enjoy your 2013 Accord Coupe and don't forget to like us on Facebook and follow us on Twitter for exclusive discounts. Sincerely, Brian Lam- General Manager.

November 28, 2012

I requested dealer quotes from Edmunds.com and was immediately contacted by several dealers. Hamlet of DCH Paramus Honda was one of the first to contact me and after our initial discussion sent me pr More

by rivera513
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou Saadeh, Martha Batista
Nov 28, 2012 -

DCH Paramus Honda responded

Thank you so much for the fantastic review. We really enjoyed reading it and will be sure to pass it on to the rest of the team. We are so glad that Hamlet was able to earn your business and provide you with the amazing experience that you deserve. We believe that buying a car should be fun and stress free. We try our best to make our customers experience just that by making sure that they know everything they need to and feel comfortable with their choice as everyone is different and has different needs. We are happy to welcome you into the DCH Paramus Honda Family and look forward to working with you for many years to come. Sincerely, Brian Lam- General Manager.

November 26, 2012

I had bought 9 to 11 cars in the past (Lease/Finance) different makes, but never had such a good experience like the one I had at DCH Paramus Honda, from the time Hamlet (my salesperson) greeted me I kne More

by Phil48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

DCH Paramus Honda responded

Phil, thank you for the amazing review. We are so glad that Hamlet and you were paired up and he was able to provide you with such an exceptional experience. It makes us so happy to hear that you enjoyed your experience so much and we welcome you to the DCH Paramus Honda Family. We look forward to continuing to work with you for many years to come. Congratulations on your Accord! Sincerely, Brian Lam- General Manager.

November 24, 2012

Harshil Patel and John Medrano helped me alot to find me the Honda I wanted. They answered every question I had and without any second thought I made my decision to buy my new accord. I would recommend thes More

by kkadakia3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harshil Patel
Nov 26, 2012 -

DCH Paramus Honda responded

Thank you so much for the 5-star review. We appreciate you letting us know what a great job our team did in helping you find your Honda Accord. It's great to know that you felt you had everything you needed to make your decision. We love to hear back from our happy customers and look forward to continuing to make you happy for many years to come. Welcome to the DCH Paramus Honda Family! Don't forget to follow us on Twitter and like us on Facebook for exclusive discounts. Sincerely, Brian Lam- General Manager.

November 17, 2012

Spent more time discussing color options than anything else. No hassle, no fuss, no haggling, no unnecessary headaches over bargaining. An A+ effort and result to match. Thank you!!! More

by Erikiyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2012 -

DCH Paramus Honda responded

Erik, thank you so much for the amazing review and taking the time to let us know what a great job our team did. We are glad you are loving your new car. We believe every one of our customers should have a stress free experience here and leave even happier than they came in. Don't forget to like us on Facebook and follow us on Twitter for exclusive discounts. Sincerely, Brian Lam- General Manager.

November 15, 2012

My family had such a great car buying experience today that I was compelled to write a wonderful review about DCH Paramus. The team's level of customer care, service, and professionalism is unparalleled t More

by ccertain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanise Brown
Nov 15, 2012 -

DCH Paramus Honda responded

Chad, thank you for the great review. We appreciate you letting us know what a great job our whole team did in providing you with the best car buying experience you deserve. We are so happy to hear you and your family enjoyed yourselves. Welcome to the DCH Paramus Honda Family! Don't forget to like us on Facebook and follow us on Twitter for exclusive discounts. Sincerely, Brian Lam- General Manager.

November 15, 2012

Hamad was very knowledgeable about the vehicle and took his time explaining every detail along to way. I would totally recommend this Honda dealership to friends/family. More

by debb00
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nov 16, 2012 -

DCH Paramus Honda responded

Thank you so much for the 5-Star Review. We really appreciate you taking the time to let us know what a great job Hamad did. We believe every customer should receive the best customer service when visiting us. Thanks again for recommending us it means a lot to us. We look forward to continuing to work with you and anybody you send our way in the future. Sincerely, Brian Lam- General Manager.

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