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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

January 08, 2013

Everyone in the dealership was very welcoming and warm. They show that they love their job and want to help every person that comes in through their doors. More

by FrancisLiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan Emmanuel
Jan 08, 2013 -

DCH Paramus Honda responded

Liz, thank you so much for the amazing review. We could not be happier that you felt our staff was welcoming. We love what we do and are always glad to help anybody that steps through our doors. We welcome you to the DCH Paramus Honda family and look forward to continuing to work with you for many years to come. Remember to like us on Facebook and follow us on Twitter for exclusive discounts. Sincerely, Brian Lam- General Manager.

January 08, 2013

Hamlet was extremely courteous, easy to talk to and willing to work with me from the beginning. He is definitely a very good listener and I felt at ease talking to him about my possible purchase. He di More

by elee2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2013 -

DCH Paramus Honda responded

Thank you for writing such an excellent review about our staff and dealership. Hamlet is a valued member of our team and we are happy to hear that you had such a great car buying experience. We strive to provide a simple and easy process when in search of the perfect car and that includes being flexible and pressure free. We are glad that you felt confident with your decision after speaking to Hamlet, as that is what we strive for. We look forward to working with you again. Thanks again, Brian Lam- General Manager.

January 03, 2013

I met Kadir thru a friend and I was very impressed with level of service I received. I strongly recommend DCH Honda and Kadir. Being in service industry myself I know how important customer service is. And More

by Murat S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadir Karagoz, Kadir Karagoz
Jan 02, 2013 -

DCH Paramus Honda responded

Murat, thank you so much for the recommendation. We are very glad to know that we were able to impress you with the level of customer service we provide here at DCH Paramus Honda. It's great to know you had an outstanding experience and you can continue to count on us in the future. If you ever need anything don't hesitate in contacting us. Thanks again, Brian Lam- General Manager.

January 03, 2013

We leased a Honda Accord 2013 on 1/2/13. Our experience was very pleasing and we were impressed by the way John Medrano made sure that the whole process went smoothly for us. He seemed to love his job More

by nirmal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2013 -

DCH Paramus Honda responded

Congratulations on your 2013 Accord and thank you for taking the time to send us your feedback! It's always terrific to hear from our customers when they enjoy their experience. I'm glad that John was able to meet all your needs and answer all your questions. If there is anything else that we can do for you, please don't hesitate in letting us know. Thanks again, and welcome to the DCH Paramus Honda Family!

January 02, 2013

I have worked with Kadir Karagoz on three ocassions, twice this year. In every instance, Kadir was polite, courteous and very professional. He always takes the time to listen to my concerns and answe More

by RAY NUGENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadir Karagoz
Jan 02, 2013 -

DCH Paramus Honda responded

Ray, thank you so much for the amazing review. We really appreciate your continued business and could not be happier to hear about how Kadir has continued to earn your business. At DCH Paramus Honda we pride ourselves in providing the best customer service and going above and beyond for our customers whenever possible. If you ever need anything do not hesitate in giving us a call. We look forward to continuing to work with you for many years to come along with anybody you send our way. Sincerely, Brian Lam- General Manager.

December 31, 2012

I recently purchased my second car from DCH Honda and I really give these guys credit for actually getting me to make up my mind. It was my first time financing a car and I wasn't too sure it was the right More

by FatimaLora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Rodriguez
Dec 31, 2012 -

DCH Paramus Honda responded

Fatima, thank you for the great review. We really appreciate your continued business and are happy to hear Kelvin and Jeff made the decision as painless as possible. We know what a hard decision it is to decide on what car to get and on the payment options but our staff is trained to help you along the way and make sure you are happy and comfortable with your decision. We're glad we were able to make your overall experience great and we look forward to continuing to work with you, and anybody you send our way, in the future. Sincerely, Brian Lam- General Manager.

December 28, 2012

On 12/26/12 we purchased a Honda Accord Coupe from Aron Varela and it was an excellent experience. We were nervous about going to DCH Honda because we had never purchased a car from this dealer before; ho More

by dreamers31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Varela
Dec 28, 2012 -

DCH Paramus Honda responded

Congratulations on your new Accord! Thank you so much for taking the time to share your feedback with us. I'm so glad to hear that we were able to help you find everything you needed. It sounds like Aaron was once again able to create a very positive experience for you. If there is anything else we can do to improve your ownership experience, please don't hesitate in letting us know! Thanks again, congratulations on your new vehicle and welcome to the DCH Paramus Honda family! Sincerely, Brian Lam.

December 26, 2012

My experience at Paramus Honda was wonderful. Hamlet Liriano was recommended to me by a friend who said I will he very happy with his help and professionalism. From the moment that Hamlet introduced hi More

by wycruz
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2012 -

DCH Paramus Honda responded

Thank you so much for the fantastic review. We could not be happier to hear about your experience with Hamlet. He is a very valuable member of our team and we loved hearing that he was able to find you exactly what you were looking for and within your budget. We gladly welcome you to the DCH Paramus Honda family and if you ever need anything do not hesitate in contacting us. Remember to like us on Facebook and follow us on Twitter for exclusive discounts. Thanks again, Brian Lam- General Manager.

December 23, 2012

Great experience he was kind, knowledgable and very informative. This was the first time i purchased a new vehicle and he made my life easy and took his time to show me the features of the car and for More

by ehab0810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2012 -

DCH Paramus Honda responded

Thank you so much for the 5-Star Review! We really appreciate you letting us know what a great job Hamad did in helping you find and purchase your first new vehicle! It could not make us happier to hear that you found that he was both kind and knowledgeable and taught you all about your new cars features. Thanks again for the recommendation and don't forget to like us on Facebook and follow us on Twitter to take advantage of exclusive discounts. Sincerely, Brian Lam- General Manager.

December 07, 2012

Excellent experience with both sales associate and finance manager. Both showed lots of patience and explained clearly every question I asked for. Great dealer with excellent staff and service. More

by goparajucm
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Herald Martin
Dec 07, 2012 -

DCH Paramus Honda responded

Thank you for the 5-Star review! I will pass along your kind words to the rest of the team. Our goal is simple. We want to find customers a car they love, and we want them to enjoy the car shopping experience. It is great to hear that everyone is working together to provide the best service possible and make our goal a reality. Follow us on Facebook and Twitter to catch the latest coupons and specials. Sincerely, Brian Lam- General Manager.

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