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DCH Paramus Honda
Paramus, NJ
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,125 reviews
October 06, 2013
Amazing service, good attention to the type of car we were looking for, and had a lot of patience with my family . Thank you for providing us with phenomenal service! were looking for, and had a lot of patience with my family . Thank you for providing us with phenomenal service! More
by estephy1102
Employees Worked With
Mike Swalha
October 02, 2013
Sean was great from the very beginning. I submitted an inquiry online regarding a Toyota Sequoia. We talked few times trying to get some time to meet due to my schedule and he never pressured me. When I inquiry online regarding a Toyota Sequoia. We talked few times trying to get some time to meet due to my schedule and he never pressured me. When I finally made it to the dealership, Sean made time to assist me and made sure I was comfortable with the process and the vehicle I selected. All the guys on the floor were great as well. Special thanks to the finance team, they got me a terrific interest rate right of the bat. I highly recommend DCH to anyone looking for a pressure free, friendly, customer focused dealership. Thanks again! Also, thanks to Lou in finance as well for your assistance. Jeff B More
by Doublexl1
Employees Worked With
Sean Boyd
October 01, 2013
Recently bought CRV EX 2014.Salesperson Manny Muheidat was courteous,informative and straightforward.Price was competetive comparing with Other dealership in NJ.I recomend this dealership was courteous,informative and straightforward.Price was competetive comparing with Other dealership in NJ.I recomend this dealership More
by sajikeekkadan
Employees Worked With
Manny Muheidat
September 30, 2013
If its not for a quality service rendered to us, we would If its not for a quality service rendered to us, we would not buy our car here. Service with a smile. Excellent job, Aron Varela. If its not for a quality service rendered to us, we would not buy our car here. Service with a smile. Excellent job, Aron Varela. More
by tandingan
Employees Worked With
Aron Varela
September 11, 2013
I went in for a test drive and loved the car so much and felt so comfortable with the salesperson, Anwar, I decided to lease the car. Anwar was so nice, non-pushy, and fun to work with. Lou from finance w felt so comfortable with the salesperson, Anwar, I decided to lease the car. Anwar was so nice, non-pushy, and fun to work with. Lou from finance was also a pleasure. This was the best car buying experience I have ever had! More
by coachkc
Employees Worked With
Anwar Mansour, Lou Saadeh
September 10, 2013
This is the first time I buy I car. I was recommended this dealership through a co-worker that also purchased her car here. I could not be more happy for my first car. I still cannot believe it. Happy this dealership through a co-worker that also purchased her car here. I could not be more happy for my first car. I still cannot believe it. Happy People, Happy faces, Quick, in and out process. I feel very confident with my purchase. I will definitely consider if buying another car. I am telling all friends and Family. Mike Ehirim was Really helpful as well. Now I know why dealerships have people like him working there. He loves what he does and enjoys it. I know times are tough out there with economy and selling but keeping people like Mike Ehirim in a company is well worth it. Hope this dealership sells tons. More
by Massyg222
Employees Worked With
Bob Kibbler, Mike Ehirim
September 02, 2013
We came in to DCH Honda off a print Ad and were immediately met by John. He was friendly, attentive and answered all our questions. Best of all, he did not mess around. We had no problems making a immediately met by John. He was friendly, attentive and answered all our questions. Best of all, he did not mess around. We had no problems making a deal and he had me off in my new Civic right away. Once the wife needs a new car I'm certainly heading back to him! Thanks John! More
by Nromanel
Employees Worked With
John Delgado
August 26, 2013
It was a great experience working with DCH paramus honda. Darwish Mustafa was the sales person who helped me to lease my 2013 civic. I would really appreciate this gentleman and he was very honest and nice a Darwish Mustafa was the sales person who helped me to lease my 2013 civic. I would really appreciate this gentleman and he was very honest and nice all the time, He had helped me to get a choice at a great affordable price, I would strongly recommend him to anyone. Thanks Darwish and DCH paramus More
by Anoop
Employees Worked With
Darwish Mustafa
August 12, 2013
Let me start off by saying my family is not new to this dealer, to this date we have purchased 5 cars one paid in full. My mother works between 12-16 hours a da,y she found herself needing a car and after dealer, to this date we have purchased 5 cars one paid in full. My mother works between 12-16 hours a da,y she found herself needing a car and after her last car purchased privately she decided to buy a CPO from DCH like the rest of the family. Upon arriving at the dealer she was presented with a CPO HONDA CRV 2010. My mother being that her work schedule is a bit hectic at times drove to the dealer the only time of the day she could afford to go, late night. Her salesman DID NOT take her for a test drive. They did NOT offer a CARFAX ON A CPO. Minor dings and scratches on the car were promised to be taken care of after purchase and the car was being sold to her almost 400$ over book value(this was just in the dealer) after taking the car home she immediately noticed the quality of the ride was not was she was promised. The front tires were COMPLETELY SHOT NO TRED!!! the car after 3 months started making sounds coming from the wheel well sounded like hub bearings. So she took it to the dealer to make a complaint and possibly get put into another car. Upon arrival she was told it was too early to exchange the car so she went home and waited a few weeks like she was told.. coming back in to the dealer to see about exchanging the car she was told the car is okay and its covered for 100,000 miles or 7 yrs. ( still not one single employee took the liberty of checking the car to find the origin of her complaints and disadisfaction) 4 months after the purchase and me hearing a lot of this for the first time I called the dealer and was asked to come in. Upon arrival I spoke to the salesman who made the sale, who sent me to a salesmanager, who sent me to a service manager, who sent me back to sales. Once back at sales i was told its now too late in the lease for her to exchange, first too early now were too late.They tried everything possible to not help. Just pointing fingures at every other department as to why my mother was sold a CPO that couldnt even pass nj inspection, the tires were BALD(10% tread) MY MOTHER COULD HAVE KILLED HERSELF OR OTHERS AND ALL THE Managers COULD SAY WAS BUT SHE DIDNT!!! After 6 hours of being sent from corner to corner and wait after wait they decide to swap out the car but only at my mothers expense. She had to give up her last deposite and payments if she was to get in another car. So there employee makes a mistake and we the customers pay for it.THEY made a mistake falsely advertised and sold a CPO car that couldnt pass inspection or the CPO bumper to bumper 160 point inspection. The body work after four months was never done. Put frankly she was hustled. She paid over book value for a CPO that should have never left the lot in those poor conditions. We lost thousands and were paying more for her CPO odysey. MY FAMILY WILL NEVER PURCHASE WITH DCH AGAIN. I WILL BE REPORT THIS TO THE BBB IMMEDIATELY BUYER BEWARE. GET A CARFAX AND DO YOUR HOMEWORK TO AVOID BEING HUSTLED OUT OF YOUR HARD EARNED MONEY AND TIME. PS: HER CPO ODESSEY HAS A CRACKED TAIL LIGHT, BUMPER DAMAGE, CARPET AND SEATS ARE STAINED AND WERE WAITING TO FIND MORE AFTER ONLY 30 DAYS. I WILL CONTACT BBB TOMORROW AND TAKE MY LEGAL ACTIONS IF I HAVE TO. AVOID DCH of PARAMUS AT ALL COST. More
by jayjay918
August 08, 2013
Bought a used Mazda from this dealership and I must say service was good. Whatever issues or questions I had were dealt with in a timely and professional manner. Love my purchase and my sales rep Sean Boyd service was good. Whatever issues or questions I had were dealt with in a timely and professional manner. Love my purchase and my sales rep Sean Boyd did his best to make sure I was satisfied. Would definitely return for an upgrade in the future. More
by mickeila
Employees Worked With
Sean Boyd, Bobby Tranquilli
