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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

April 25, 2014

Horrible customer service We went to DCH after getting a very good price over the phone using the Costco program. The employee we worked with spent most of the time away from More

by andrea5729
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none of the above
May 23, 2014 -

DCH Paramus Honda responded

Dear Andrea, Thank you for your feedback. It pains me to hear of your experience and I wanted to apologize on behalf of the entire staff at DCH. We would be more than happy to accommodate your request for a different color vehicle at the price we agreed to offer you. Unfortunately the vehicle you were looking for is in extremely short supply and is nearly impossible to find. We have the largest inventory in the tri-state area and we only have two! Please allow me to make it up to you by either trying to find the vehicle for you again, or to additionally discount the price on the ones we have in stock. At the very least please accept my apology and thank you again for the feedback Jason Cohen Customer Service Manager

April 22, 2014

thanks to mr. khan It was my pleasure to buy my car from dch Honda. Mr. Khan assisted me for making my purchase. He is very patient, knowledgeable, friendly and helpful More

by kaur83p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
umir khan
Apr 24, 2014 -

DCH Paramus Honda responded

Thank you for sharing your review. We are ecstatic that you had such a positive experience at our dealership. Umair is one of our best salesmen and we are lucky to have him. Congratulations on your new Honda! We can't wait to work with you again in the future!

April 08, 2014

Do not bring your car here! I brought in my Honda fit for a recall and oil change. It cost me $1100. Yes they did call, gave me a list of work they said needed to be done. Turns More

by makarec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service manager: Chris
March 21, 2014

Excellent honest and friendly service... I will definitely recommend to my friends and family. Must pay attention a little because they will try to charge you for other staff you don't need. But if More

by jahmed80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2014 -

DCH Paramus Honda responded

We are happy to hear that you had a positive experience with us at DCH Paramus Honda. It is our goal to provide our customers with great service and a smooth car-buying process. Thank you for the recommendation!

March 18, 2014

Josh was courteous, patient and very responsive to my questions and concerns. He and his supervisor were willing to work with me on a good deal and Josh took plenty of time to show me the ropes in opera More

by lionwait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2014 -

DCH Paramus Honda responded

Thank you so much for your positive review! We strive to provide excellent service to our customers and we appreciate your feedback. Josh Ortiz is a valued member of our team, and we are glad to hear he was able to assist you so well. Congratulations on your new car! We hope that you'll come back and work with us again in the future.

February 13, 2014

Mike was a great salesman to work with. He was not overly pushy or make me feel pressured at all. I felt like I was buying a car from a friend I could trust. If you visit this dealer, look for Mike -Mike More

by chipp404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Swalha
Feb 14, 2014 -

DCH Paramus Honda responded

Thank you for your five-star review! We're grateful for your excellent feedback. We hope that you'll keep DCH Paramus Honda in mind for any of your future automotive needs.

February 02, 2014

Mr.Kim was the first person who made us have GREAT GREAT GREAT EXPERIENCE getting an new car! because I always thought buying a car is always enjoyable but most of the time is more STRESSFUL (because findin More

by rlacodbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2014 -

DCH Paramus Honda responded

Thank you so much for taking the time to write such a positive review for us here at DCH Paramus Honda. We are so pleased to hear that Mr. Kim was able to provide you with a great shopping experience and help you enjoy the car buying process. Please don't hesitate to let us know what we can help you with in the future. We appreciate your business!

January 30, 2014

I loved the service that John Delgado provided me with, we came straight to the point and he listened and knew what exaclty i was looking for! took my amazing honda accord 2014 with me that same night! so More

by valfranco91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delgado
Jan 31, 2014 -

DCH Paramus Honda responded

Thank you so much for taking the time to leave our dealership a 5-star review. We truly appreciate your kind words about John. We take pride in our customer service and we’re happy that he was able to help you find the perfect car. Congratulations on your new Honda Accord and we hope to serve you again in the future!

January 29, 2014

I recently just leased a 2013 Honda Civic from this helpful gentleman. He was very honest through the whole process. He was friendly and worked hard with me until the end. I strongly recommend this sal More

by Marcyjay2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delgado
Jan 30, 2014 -

DCH Paramus Honda responded

Thank you for sharing such a fantastic review! We are so pleased to hear that John could help you find the perfect Civic. We strive to ensure that all of our customers find the car and price that is right for them. Thank you for the 5-star rating, your business is truly valued. We look forward to working with you again soon! Enjoy your new Civic!

January 22, 2014

We bought our new Honda Pilot this past Staurday. We sat with Hamed Deeb. Mr. Deeb is an honest, hard working, generous, caring and helpful individual. The transaction was smooth and painless. Mr. Deeb sat More

by AyeletBrenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2014 -

DCH Paramus Honda responded

We are pleased to hear that we have been your smoothest transaction when dealing with car purchases. We appreciate you taking the time to tell us about your positive experience! Enjoy your new Honda Pilot and we look forward to taking care of any future vehicle needs that may arise!

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