Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Paramus Honda
Paramus, NJ
5,123 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,123 reviews
January 23, 2015
Great Sales Rep - Sean Boyd ! Ask for him! I purchased a 2012 Pre-owned Certified Honda CR-V EXL with NAV last week for my daughter Love the car! With 20K miles it is like new? Sean was ins I purchased a 2012 Pre-owned Certified Honda CR-V EXL with NAV last week for my daughter Love the car! With 20K miles it is like new? Sean was instrumental in my purchasing this vehicle. We went to 3 other dealers before we came to Paramus Honda. I don't think we would have purchased one there if it wasn't for him. He definitely wants to make sure you are thrilled with your purchase! I opted for the bumper to bumper warranty so I never have to worry about anything, especially he electronics! More
by Yvette A
Employees Worked With
Jose who works with Edwin, Sean Boyd
January 22, 2015
excellent I had a wonderful experience leasing my new 2015 Honda Accord. Jenssy Diaz was very helpful and polite, a true customer advocate he managed to get me I had a wonderful experience leasing my new 2015 Honda Accord. Jenssy Diaz was very helpful and polite, a true customer advocate he managed to get me the best deal. I will definitely recommend DCH Paramus Honda and its wonderful staff to everyone. More
by Lady0708
January 22, 2015
Totally awesome!! 5 stars all the way! Bought my First Ever car from Honda Paramus. Alex Bernabe did a great job on explaining the finance process, registration and feature presentation of Bought my First Ever car from Honda Paramus. Alex Bernabe did a great job on explaining the finance process, registration and feature presentation of the car. Over all the quality of his customer service is outstanding and professional. Alex Bernabe and the rest of the Honda Paramus team made sure that you're getting the best experience you could get on car shopping! Thank you again and I totally love my new car! More power to you guys! More
by wanii1105
Employees Worked With
January 22, 2015
Brand New Car I Leased Had History of Problems WATCH OUT BEFORE YOU BUY OR LEASE A CAR FROM THIS DEALER. I leased a brand new 2015 Honda Odyssey from DCH Paramus Honda in January 2015. Within 2 wee WATCH OUT BEFORE YOU BUY OR LEASE A CAR FROM THIS DEALER. I leased a brand new 2015 Honda Odyssey from DCH Paramus Honda in January 2015. Within 2 weeks the car started having ignition problems. Car wouldn't start most of the time. I would go somewhere and would be stuck there trying to start my car. I call my sales person Sam Park to tell him about the problems and he tells me there's nothing he can do after the sale is complete. I went to a local Honda Service center and the mechanic tell me that this car has history of problems on record. Again, i call my salesman Sam to tell him about this and again he ignores it. The service here sucks. They sell me a car with history of problems as NEW and doesn't take care of it after the sales. I've been trying to get in touch with General Manager at DCH Honda but i haven't been able to get hold of him nor do they return my calls. My brand new 2 week old car is not starting and i can't even use it. I haven't been able to drop off my kids at school and been taking public transportation to work for few days now. I understand that new items can have problems. But the problem here is that DCH Paramus is trying to ignore the situation. They have very poor customer service. They just want your money and sell cars. They don't care if you have any problems with your car. They will also NOT tell you if the brand new car you're purchasing has history of problems. So make sure you check the car's history before you purchase or lease a BRAND NEW CAR. Now i will be submitting a formal complaint to Honda America Corporate office. More
by katec
Employees Worked With
Michael Lee
January 21, 2015
Very good experience Stephen was very helpful and very friendly. He really made the car buying experience very easy. Will be recommending him to family and friends. He is Stephen was very helpful and very friendly. He really made the car buying experience very easy. Will be recommending him to family and friends. He is honest and professional. More
by Jimbonix
January 20, 2015
Awesome!!! our experience with Stefan Berkowitz was awesome. He's gave us more information on the Civic that we leased, which model had what options. He was alwa our experience with Stefan Berkowitz was awesome. He's gave us more information on the Civic that we leased, which model had what options. He was always very professional when we spoke on the phone and met in person. More
by VULU80
Employees Worked With
Luis Garcia, Stephen Berkowitz
January 20, 2015
Stephen Berkowitz, DHC Paramus Honda Mr Berkowitz was very helpful and just the right mix of friendly and professional. Our experience purchasing our new car was a very pleasant one. Mr Berkowitz was very helpful and just the right mix of friendly and professional. Our experience purchasing our new car was a very pleasant one. More
by JPerrotta
Employees Worked With
Stephen Berkowitz
January 13, 2015
David Kim is the best! I am extremely happy to have found my Honda Pilot. I was very nervous at first because I have never purchased a lease car but with the help of David, I am extremely happy to have found my Honda Pilot. I was very nervous at first because I have never purchased a lease car but with the help of David, not only did I feel comfortable to ask questions but got such a great deal. I will definitely return after my lease is up. Thank you David Kim and I will definitely see you soon! More
by jeminunguy
Employees Worked With
January 13, 2015
Very nice experience! Recently I bought a Honda Fit. It is 4th car I bought at DCH Paramus Honda starting in 1995. Elana Zvanets, who help me this time, was very helpful, f Recently I bought a Honda Fit. It is 4th car I bought at DCH Paramus Honda starting in 1995. Elana Zvanets, who help me this time, was very helpful, friendly and understanding. It was a very nice experience! More
by slivshin
Employees Worked With
Elana Zvanets
January 12, 2015
Excellent, hassle-free, friendly service! I have bought several cars from Alex now and I wouldn't go to any other dealer, even though I have two dealers near me. Honest, reliable, knowledgeab I have bought several cars from Alex now and I wouldn't go to any other dealer, even though I have two dealers near me. Honest, reliable, knowledgeable and friendly. He is unlike any other sales person I've ever dealt with. Excellent job. More
by julia.lopez1120
Employees Worked With
