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DCH Paramus Honda

Paramus, NJ

4.9
5,123 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,123 reviews

February 15, 2015

Car Leasing Mr. Alex Bernabe was friendly, knowledgeable, patient, and polite. My experience was relaxing, not as stressful as it could have been. I always recomm More

by mvital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2015 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great review. We really appreciate your input and are so glad that you came to see us. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

February 09, 2015

Amazing! I just bought a Honda Civic 2015 from this place. I am satisfy with my new car and with the great service that Mr. Danny Mueses gave me. Keep up the More

by Omaira0746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Mueses
Feb 25, 2015 -

DCH Paramus Honda responded

Thank you so much for this excellent review! We really appreciate you taking the time to give us this feedback regarding your recent experience with our dealership. Enjoy your new Honda Civic and please let us know if we can ever be of service to you in the future. Sincerely, Wael Yunes

February 04, 2015

Thank you for the service Dear DHC Honda, I'd like to compliment one of your employees, Mr. David Kim, for the sincere service he provided me last week. I was also referred More

by jeong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2015 -

DCH Paramus Honda responded

Thank you so much for taking the time to write this great review and let us know about your recent visit to our dealership. I am really pleased to hear that Mr. Kim and John gave you the level of customer service that we strive for! We really appreciate you coming to see us, and hope that you will let us know of we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

February 03, 2015

Excellent Service!!! This was the second car I purchased from DCH Paramus Honda. They were extremely helpful, and provide more than excellent service. I highly recommend More

by Snunery22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2015 -

DCH Paramus Honda responded

Thanks so much for taking the time to provide us with this excellent 5 star review! We really appreciate you letting us know about your recent experience with our dealership. I am so glad to hear that your visit was a pleasant one and hope that you will let us know if we can ever be of service to you in the future in any way. Thanks for coming to see us! Sincerely, Michael Porreca

January 31, 2015

My first care! This was my first car where everything was under my name. I would like to thank Manny. He was a great sales person, who was truly looking for the best More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Muheidat
Feb 13, 2015 -

DCH Paramus Honda responded

Thanks so much for taking the time to provide us with this review! We really appreciate you letting us know about your recent experience with our dealership. I am so glad to hear that your visit was a pleasant one and that Manny was able to help you find the best deal! Enjoy your new Honda and I hope that you will let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

January 29, 2015

Our new Family Car I came with my family to help my mom shop for her next vehicle that could accommodate all of us. (1 toddler, 2 teenagers, and 3 adults) We had Alex a More

by CDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2015 -

DCH Paramus Honda responded

Thank you so much for taking the time to give us this great review! We really appreciate you coming to see us, and I am very glad that Alex was able to assist you in finding the right vehicle for you and your family! Enjoy your new Pilot and please let us know if we can be of service to you in the future in any way! Sincerely, Wael Yunes

January 28, 2015

Very helpful , and friendly service. We bought a Honda Civic Si from DHC Honda Paramus. I am very content with the service i received. Jennsy is a great sales person and knows his job. He More

by gtsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenssy Diaz
Feb 13, 2015 -

DCH Paramus Honda responded

Thanks so much for taking the time to provide us with this review! We really appreciate you letting us know about your recent experience with our dealership. I am so glad to hear that your visit was a pleasant one and hope that you will let us know if we can ever be of service to you in the future in any way. Thank you for recommending us! Sincerely, Wael Yunes

January 25, 2015

Not great for low end used cars I worked with Leslie and he was great! Very pleasant and extremely patient, ready to let me really spend the time I needed to check out the car. It's More

by PecanPie166
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 03, 2015 -

DCH Paramus Honda responded

Hi, thank you for taking the time to provide your feedback. I tried reaching out to you privately to explain but I understand if you do not wish to discuss any further. It seems that you were very happy with the customer service provided but disappointed that we could not agree on a price you thought was fair. I apologize that we were not able to come to an agreement. Please understand that we use a sophisticated software program that searches the internet for all car listing sites and reports back to us what the average selling price is and then we also take into consideration the mileage and history of the vehicle (ex. carfax) so we can price lower than the average market price. Also know that we invest more than the average dealer on reconditioning costs. That doesn't mean that the vehicle is in bad shape but that we have high standards for re-conditioning not only necessary mechanical repairs but also wear and tear items (ex: tires, brakes) and cosmetic damages where as many dealers just sell their vehicles completely "as-is" with little or no repairs in order to maximize their profits. If you are ever in the market again please call me directly and I would love to explain the current market conditions and what re-conditioning items were addressed on any vehicle that we own. Thanks again for your time. Jason Cohen Internet Sales & Customer Loyalty Director

January 23, 2015

first time buyer at DCH honda I bought my Honda CR-V EX and love it! Great experience, no pressure, I told them what I needed. Stephen Berkowitz did not pressure me to buy more tha More

by Arpan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harshal Patel, Stephen Berkowitz
Jan 23, 2015 -

DCH Paramus Honda responded

Thank you so much for taking the time to give us this great review! I am glad to hear that your experience was such a wonderful one and that Stephen, Harshal and Edwin were able to help you find what you were looking for. We really appreciate you coming to see us, and hope that you will let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

January 23, 2015

Very Pleased! Everyone was so nice and more than willing to help. My sales rep Lenny was great. He and the finance mgr Lou worked their butts off to get me the deal More

by karlapaula1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Saadeh
Jan 27, 2015 -

DCH Paramus Honda responded

Thank you so much for this great review! We really appreciate your feedback and are so happy that your recent experience with our dealership was such a positive one! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

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