DCH Paramus Honda

Salesperson of the year - Joe England Hi Joseph Where can I start? As I previously discussed we had visited a few dealers throughout the week and ran into disappointing experiences. Hi Joseph Where can I start? As I previously discussed we had visited a few dealers throughout the week and ran into disappointing experiences. From a salesperson asking 6k for a deposit on a lease to walking around a dealership without anyone asking if we needed assistance. We decided to try our first experience with Honda and what a joyful one it was, to say the least. As soon as we drove into the parking lot, we felt you accepted us a part of a "Honda" family member. You asked what we were looking for and what our budget was. Then, you showed us what we wanted, met our budget, and best of all it was hassle free. In a short time we were out with a smile. I am highly recommending you going forward. I'm waiting on Honda to contact me so I can share our great experience. Feel free to pass this along to management. Thank again and hope to hear from you soon once the plates and paperwork are in. Sincerely Jorge Cascante More

Excellent job The My experience buying a Honda Ex the experience the most enjoyable was the sales representative, Stephen Berkowitz. Buying a used car while trading The My experience buying a Honda Ex the experience the most enjoyable was the sales representative, Stephen Berkowitz. Buying a used car while trading in an old one is stressful and time consuming and Stephen made us feel comfortable throughout. In addition, I am happy with the price we paid . More

great buying experience and the hard work and effort. Alex bernabe has always been a great salesperson to us. He makes our buying experience very easy and educational of the vehicle at the same time. Alwa Alex bernabe has always been a great salesperson to us. He makes our buying experience very easy and educational of the vehicle at the same time. Always working hard and going that extra mile to help us out. More

Joseph England - Sales I had an excellent experience with Joe. I was new to car buying and Joe's soft voice and friendly disposition was such a welcome surprise from my pict I had an excellent experience with Joe. I was new to car buying and Joe's soft voice and friendly disposition was such a welcome surprise from my picture of pushy salesmen. His philosophy of telling you "like he sees it" rather than what you want to hear was refreshing. From admitting that he found certain models to be overpriced, to insisting that we test drive to make sure it was the car for me, his policy of honesty went a long way with me. I am a difficult and pushy person when backed into a corner, and Joe was more than happy to try to help me get a deal, and when I was still not satisfied he quickly brought in a manager to hammer out the prices. I appreciated his lack of "show" and his commitment to get me out of the dealership with the best deal within one hour (my time is very valuable to me). He also intervened to make sure that, upon my request, the dealership would not contact me again to coerce me into the shop, assuring me he would be the ONLY point of contact and would only call me directly himself. I highly recommend if you are worried or scared of salesmen and dealerships to ask for Joseph England. A real class act. More

Very professional, honest, and friendly Working with Stephen was a pleasure! He was very friendly and did not employ old-school sales gimmicks that I despise. He got right to the point and Working with Stephen was a pleasure! He was very friendly and did not employ old-school sales gimmicks that I despise. He got right to the point and was very fair. I highly recommend him! Also, Mike in financing was very friendly and professional. More

Job well done Very much satisfied with employees service.. Worthy to be referred to friends. Employee is knowledgeable and nice to work with and rendered an excell Very much satisfied with employees service.. Worthy to be referred to friends. Employee is knowledgeable and nice to work with and rendered an excellent job. More

Wonderful experience I haven't purchased a car in 16 years!!! Stephen was just wonderful. He was knowledgeable, friendly and just made the whole experience easy and pleasa I haven't purchased a car in 16 years!!! Stephen was just wonderful. He was knowledgeable, friendly and just made the whole experience easy and pleasant. Not only did we lease 1 car, we leased 2!!! I have already recommended this dealership and Stephen to my family and friends. Stephen is an asset to your business. More

Stress-free! Stephen made buying a car really simple and stress-free! He went above and beyond to make sure that I got the car I wanted at terms that were ideal fo Stephen made buying a car really simple and stress-free! He went above and beyond to make sure that I got the car I wanted at terms that were ideal for me. The car I wanted to buy was in transit to the dealership for weeks, and when it arrived, I was actually at another dealership looking to purchase a car I wasn't very excited about. What did DCH Paramus Honda do? They sent Stephen to come pick me up because I was stranded at the other dealership. Hands down one of the best customer service experiences I have had in a very long time. (Plus I got the car I really wanted at the most competitive price on the market!) Thank you Stephen, Krystal and Kelvin! More

Hamad Deeb was very careful to make sure that I selected a car that met my needs and explain the features of the car. He was also helpful in working with my tim was very careful to make sure that I selected a car that met my needs and explain the features of the car. He was also helpful in working with my time constraints. More

Believe it or not -Stress-Free experience The initial reason I visited this dealership was the excellent customer reviews. I had been researching dealerships for a while not only for special o The initial reason I visited this dealership was the excellent customer reviews. I had been researching dealerships for a while not only for special offers but also customer service. Of all the dealerships I researched DCH Paramus Honda kept coming up as the best rated by customers. So, naturally after deciding it was finally time to get a new car, I visited the dealership. I was not disappointed I received friendly greetings upon arrival and was assisted right away. At the time I was debating whether to purchase a Honda Civic or a Fit. My salesman, Jenssy was patient enough to explain my options and let me test drive both. I decided to lease the 2015 Honda Civic. During the negotiation process I felt that Jenssy was attempting to obtain the best price that would allow me to stay within my budget. I felt there were no pressure tactics used and I received a GREAT deal but best of all I now have a brand new Honda Civic. I would recommend the dealership as well as Jenssy to all my friends and family. He was very knowledgeable and made me feel comfortable asking questions. Also, Jerrod Hurley from the Finance department was very personable and helpful in providing other option packages. Best car buying experience ever! More