DCH Paramus Honda

Coming back for a 5th Honda, 2nd car in less than 6 months! DCH Paramus Honda has been my and my family's place since 2005. Purchased a 2005 Accord, and haven't looked anywhere else since! I bought my newest Ho DCH Paramus Honda has been my and my family's place since 2005. Purchased a 2005 Accord, and haven't looked anywhere else since! I bought my newest Honda last September (trying out a CR-V this time around, and have no regrets), and my son and I just purchased a Certified Pre-owned Civic Si that has made us both very happy. Hamad lives up to his promises, is knowledgeable, and understand the real meaning of customer service. He also puts up with me, which is probably one whole start in and of itself, hahaha. Thanks for keeping me and my loved ones safe and happy. :) More

Dhimitri Robo Rocks! Dhimitri and William were extremely helpful from the start! Leased a car for my mom in NJ, and living in AZ myself I didn't think it would be as smoot Dhimitri and William were extremely helpful from the start! Leased a car for my mom in NJ, and living in AZ myself I didn't think it would be as smooth as it was! The team here is just top notch!! More

Sales Review of Employee & Dealership My experience at Honda was outstanding I traded 2 cars in for the purchase of 2 usedcars for my daughter & son I have to say Dhimitri Robo was exce My experience at Honda was outstanding I traded 2 cars in for the purchase of 2 usedcars for my daughter & son I have to say Dhimitri Robo was excellent He really spent a lot of time (7hours) and was very concerned for choosing not only cars to suit my teens well but the safety and security of a good used car. Dhimitri went above and beyond our expectations in helping my family and he should be well commending for all the time and effort into helping us. Also worked well with the team to get a price & trade in value that worked well. I will definitely go back to Honda & Dhimiti for future purchases or trade-ins. I've done business many times in the past and always happy with Honda cars and everyone there is of great help but Dhimiti definitely is a great sales person and took the time to find the right car for my daughter & son. Also Dhimetri followed thru on helping out on an issue my son had with his car and took the time to have it fixed and made sure my son was happy. Thanks! More

It was pretty good They gave to me great deal It was busy day my work going on smooth Sales person Jenssy was sweet And he helping me what he can do best They gave to me great deal It was busy day my work going on smooth Sales person Jenssy was sweet And he helping me what he can do best More

Excellent Great service, great product, great price, great staff. Only negative was took 6 hrs to trade in 2 cars and get 2 new cars. Finance was extremely qui Great service, great product, great price, great staff. Only negative was took 6 hrs to trade in 2 cars and get 2 new cars. Finance was extremely quick. More

My Honda Paramus Experience Adam F. was the best. Very friendly and professional. My first time buying a new car and I would go back to Honda Paramus and Adam F. the next time. Adam F. was the best. Very friendly and professional. My first time buying a new car and I would go back to Honda Paramus and Adam F. the next time. More

Best car leasing experience ever! Buying a car should not be a hassle and for the first time in my life, it wasn't. Even more... It was fast, easy and actually fun! I researched the ca Buying a car should not be a hassle and for the first time in my life, it wasn't. Even more... It was fast, easy and actually fun! I researched the car I wanted and visited two other dealerships before I came to Paramus Honda. I knew the general rates at this point and asked if they had the car I wanted and, if so, the best offer they could give. It was a better deal than I had been offered previously BY FAR and they did so much by phone that I was in and out with the car I wanted at a price that I am sure cannot be beat! Hugely efficient, professional and kind!!! Would recommend to anyone and don't expect to shop anywhere else. More

Terrible Salespeople were waiting like vultures when I pulled up. Took only 5 steps before I was approached, never had this happen before, such a turn off. Sho Salespeople were waiting like vultures when I pulled up. Took only 5 steps before I was approached, never had this happen before, such a turn off. Should have pulled away immediately. Came in for a specific car that I saw on their new inventory. Had to haggle quite a bit over the trade because it was such a low ball offer. A lot of waiting around during this process. I was ready to leave, but they were holding keys and credit card hostage. Finally made a deal and then they tell me that the manager is driving the car, so it is a demo. Couldn't locate the car elsewhere after 10 days and little communication , so I canceled the deal. I am not going to wait a month for a delivery. I was ready to leave with the car that night, I guess another dealer will get my business. More

DCH Paramus Honda – Winner of the 2016 Worst Possible Experi Congratulations to all the DCH staff for managing to completely bungle a simple used car transaction so badly they earned a negative review. I don’t o Congratulations to all the DCH staff for managing to completely bungle a simple used car transaction so badly they earned a negative review. I don’t often leave negative reviews because venting online after a bad experience isn’t terribly useful but my recent experience with DCH is bad enough to warrant an exception. My wife and I live in Connecticut and were looking for a used Suburban for our family. We happened to find one we liked at DCH (90 miles away) so we scheduled an appointment for 10am on a Saturday in November and headed down. I should note that we were trading in our car but planned to pay cash for the Suburban so it was simply a matter of selling us the car, settling on a trade-in value and signing papers. My wife and I (who is pregnant) sat for many hours while seemingly nothing was happening and we were handled by a very sweet but brand new sales rep who was not yet able to fly on his own. After a long day of trying to give them 24K in cash we managed to get them to agree to create the paperwork we needed to sign and left around 4pm. Yes, it took 6 hours in the dealership to finally buy a car in cash. If that was all that happened you wouldn’t be reading this, I promise. A week later I received a call from the sales rep who told me they had forgotten to put the car through emissions testing and that I needed to handle that for them. I asked them to pay the fee which is nominal but in principle I now have to do something they forgot to do so it seemed fair. They refused. They said without performing the test they could not register my car so I agreed and sent them proof of the truck passing its inspection. I was told by one of the sales managers my registration would be processed quickly and the DMV would send it to my home. This was in early December. Since it’s now January and I still hadn’t received my registration I called DCH to ask about it and I was told they not only never mailed it to me but had now lost it and were not sure where it was. I asked for them to follow up with me as the police often prefer to have proof of registration inside of a car rather than lost in a dealership but they never called back. So I reached out to the same sales manager who told me the DMV would mail it me directly but he’s not bothered to answer my email. In the end I just paid another fee to get a duplicate copy of my registration as I’m not sure if DCH will ever be able to manage the impossibly difficult task of finding a piece of paper. So thank you, DCH for giving me an epically bad experience which I’ll have fun retelling my friends when comparing stories on our worst car-buying experiences. I’m pretty sure you’ll win every time. More

Ended up buying !!! Initially we went there with the thoughts of buying but we were going to check out other dealerships afterwards. We looked through a couple Pilots an Initially we went there with the thoughts of buying but we were going to check out other dealerships afterwards. We looked through a couple Pilots and after the negotiation process we ended up getting very close to the price we wanted. We bought our first car! We even got HondaCare. It was great working with Mr. Sean Boyd ... Stress free experience !!! More