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DCH Paramus Honda

Paramus, NJ

4.9
5,123 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,123 reviews

February 12, 2016

Amazing! Friendly Staff and a Wonderful Sale Rep! On Friday, February 5, 2016 I met a most wonderful man. His name is Hamad Deeb. He welcomed me, my husband and my brother with open arms. Asked us i More

by bluemoon57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Tranquilli
Feb 16, 2016 -

DCH Paramus Honda responded

Thank you so much for your generous comments about Hamad and our dealership. Your input and thoughtful words mean a lot to us all. I am thrilled to hear that your experience was such a great one and that Hamad was able to assist you with the entire process. We really appreciate you coming in to see us, and I hope that you will let us know if we can be of service to you in the future in any capacity. Sincerely, Wael Yunes

February 12, 2016

Excellent customer service The dealership was crazy busy that day however Emily went above and beyond to ensure that we were taken care of promptly and kept us informed througho More

by mwbw321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Saadeh, Emily Martinez
Feb 23, 2016 -

DCH Paramus Honda responded

Thank you for this excellent review and 5 star rating. Your kind comments about Emily are really appreciated. Thanks you for choosing to come in and see us! Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes

February 12, 2016

Outstanding Service !!! By far the best dealer i have ever dealt with! John is extremely helpful and definitely went above and beyond to make me happy and get me the best dea More

by Megan21896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delgado
Feb 16, 2016 -

DCH Paramus Honda responded

Thanks so much for this excellent review and 5 star rating! We really appreciate your generous comments about John. Thank you for making the choice to come in and see us. I hope that you will let us know if there is any way that we can be of assistance to you in the future. Sincerely, Wael Yunes

February 11, 2016

Excellent Customer Service Dee and Bill made it quick, painless and easy to get the exact car we were looking for. Me and my wife came in looking for an LX Model Civic and ended More

by stoledo8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sutera, Dee Mustafa
Feb 16, 2016 -

DCH Paramus Honda responded

Thanks for letting us know about your recent experience with our dealership. We always appreciate hearing from our customers and your kind words about Dee and Bill are greatly appreciated by us all. I am so glad that you left happy with the level of customer service that you received, and I hope that you will let us know if we can be of service to you in the future in any capacity. Sincerely, Wael Yunes

February 11, 2016

Outstanding service from Alex Bernabe Alex is the absolute best sales person I have ever dealt with in the auto industry. He makes you feel like you want to buy a car everyday, from him More

by Droopz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2016 -

DCH Paramus Honda responded

Thank you for this outstanding review and 5 star rating! Your kind words about Alex are greatly appreciated. I am so glad to know that Alex was able to help you find the right car for you at the best price. Your satisfaction is extremely important to us. Please let us know if there is ever anything that we can do to be of assistance to you in the future. Sincerely, Wael Yunes

February 11, 2016

Alex Bernabe is top-notch!!! Buying a car from Alex Bernabe could not be easier. He is just a super guy!! No pressure, no haggling, absolutely very fair - he just wants to make More

by TinaCRV16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2016 -

DCH Paramus Honda responded

Thanks so much for this wonderful review! Your kind comments about Alex are greatly appreciated by us all here at DCH Paramus Honda. I am so glad that your recent experience was a great one and we hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes

February 11, 2016

"Breath of fresh air' experience After bad experiences with other dealers, I met Dhimitri Robo. Courteous and helpful, it was easy to buy from him. Excellent communication, strong at More

by pete34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristal Stanislawczyk, Dhimitri Robo
Feb 23, 2016 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great review! Your feedback is very important to us. I am so glad that Dhimitri was able to assist you and made your experience a pleasant and refreshing one! We strive to deliver customer happiness at all times, and it means a lot to us to know that you were happy with the level of service you received. Thank you for coming in to see us, and I hope you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes

February 10, 2016

Excellent service by Adam Feinstein I'm writing this review almost a month after I got my new car (2016 Honda Accord) from DCH Paramus Honda dealership. When I went to the dealership, it More

by Mahesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2016 -

DCH Paramus Honda responded

Thanks for taking the time to write this review and letting us know about your recent visit to our dealership. Your input and kind comments mean a lot to us. I am really glad that Adam was able to help you with all of the options and got you the best deal. Thank you for coming in to see us, and please let us know if we can help you with anything in the future. Enjoy your 2016 Honda Accord! Sincerely, Wael Yunes

February 10, 2016

Nice, fast, friendly David is a awesome service advisor , really care and wants to help. You want a great experience at service , you owe yourself to look for him . More

by Busy career mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David chase
Feb 16, 2016 -

DCH Paramus Honda responded

Thanks so much for taking the time to write this great review! Your comments are greatly appreciated. I am so glad that David was able to help you with your service needs and in an efficient time frame too. We know how important your time us. Thank you for making the choice to come in and see us, and I hope that you will let us know if there is any way that we can be of assistance to you in the future. Sincerely, Wael Yunes

February 09, 2016

Excellent service and help from the team at DCH Paramus We went into the dealership a little up in the air about what we wanted to do, but Hamad was very patient and easy to deal with throughout the whole t More

by LisaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hunziker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ehirim
Feb 09, 2016 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great review! We always love hearing from our customers, your satisfaction is extremely important to us! I am so happy to know that your recent experience was an excellent one. Thank you for making the choice to come in to see us. Please let us know if there is any way that we can ever offer assistance to you in the future. Enjoy your new Honda Civic EX! Sincerely, Wael Yunes

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