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DCH Paramus Honda

Paramus, NJ

4.9
5,290 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,290 reviews

December 21, 2016

Great Experience with Hamad Deeb I was highly referred to Hamad from a family member. Hamad was excellent from the moment I reached out to him. He listened to what I was seeking in More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

DCH Paramus Honda responded

Thanks so much for this review. We really appreciate you coming in to see us, and I hope that you will let us know if we can ever be of service in the future in any way. Sincerely, Wael Yunes

December 20, 2016

Umair was fantastic The car buying process was so simple, easy and I didn't feel pressured or stressed one bit. Umair worked with us to get a great deal on a new 2017 Pil More

by Amalaban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hunziker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Tranquilli, Umair Khan
Dec 21, 2016 -

DCH Paramus Honda responded

Thank you for taking the time to review us and let us know about your visit to our dealership. Your satisfaction is very important to us. I am glad to know that Umair made the process stress free and easy for you. Thank you for making the choice to come in to see us, and I hope you will reach out in the future if we can ever assist you in any capacity. Enjoy your 2017 Honda Pilot EX-L! Sincerely, Wael Yunes

December 20, 2016

Don't bring your car here This place is disorganized and does shoddy work. We have had multiple problems with service at this location. Unfortunately all of the Honda dealershi More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
too many to recall was constantly bounced from voice mail to voicemail and put on hold for more than 15 minutes
Jan 03, 2017 -

DCH Paramus Honda responded

Thank you for taking the time to let us know this valuable feedback about your interaction with our service Department. I am very sorry to hear that you were not pleased with the level of service that you received. I assure you we take all reviews very seriously, both the good and the bad are provided, and we hope that the fact that there are mostly good reviews for our dealership is an accurate measure of the high standards that we constantly strive to meet. I would really like to speak to you in further detail about your visit, and hopefully we can make amends. Please call me at your convenience at (201)351-2669. Thank you for bringing this to my attention, and I hope to speak to you soon and to try and make things right. Sincerely, Bruce Laga

December 18, 2016

Hamad D. was great Hamad D. is professional and really polite. He helped me in taking my purchase decision. I highly recommend this place and this dealer.You won't regre More

by Aga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

DCH Paramus Honda responded

Thank you so much for this excellent review. We really appreciate your comments and hope you will let us know if we can ever be of service in any way in the future. Thank you for coming to DCH Paramus Honda! Sincerely, Wael Yunes

December 17, 2016

Great First Leasing Experience We were treated very nicely and given a deal that worked for us. We felt very comfortable about the assistance and the information we were given. Su More

by LeasingNewbies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunil Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2016 -

DCH Paramus Honda responded

Thanks so much for coming to see us and for this great review! We really appreciate your feedback and hope that you will reach out in the future if we can ever assist you in any way. Sincerely, Wael Yunes

December 17, 2016

Bluetooth pairing with my new phone Would like to commend Hamad Deeb for his help, twice, in pairing my new cell phone to the bluetooth in my car. He is an excellent salesman, because h More

by rili45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2016 -

DCH Paramus Honda responded

Thanks so much for taking the time to provide us with this great feedback about your recent interaction with Hamad and our dealership. We always love hearing from our customers, and it makes our day to know that your experience was a great one. Thanks for making the choice to come to DCH Paramus Honda. Please let us know in the future if there is ever anything that we can do to be of assistance in any manner. Call us anytime :) Sincerely, Wael Yunes

December 15, 2016

Fantastic experience Mr. Deeb was very helpful in explaining the details of the lease. Both Mr. Shadi Saadeh and Mr. Lou Saadeh were very knowledgeable and helpful when I More

by sam93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Saadeh, Shadi Saadeh
Dec 20, 2016 -

DCH Paramus Honda responded

Thank you so much for this excellent review and 5 star rating! Your kind comments mean a lot to us all, and I am so glad that you were pleased with the level of service that you received from Hamad and Lou. I hope that you will keep us in mind if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

December 14, 2016

Amazing Experience I have been leasing SUV since 2005, and this is my 4th that Mr. Wayel Yunes has processed with success. I have to confess that is not only the best, More

by Angelica Santana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Yunes
Dec 20, 2016 -

DCH Paramus Honda responded

Thanks so much for taking the time to provide us with this great feedback about your recent visit to our dealership. We always love hearing from our customers, and it makes my day to know that your experience was a great one. Thanks for making the choice to come to DCH Paramus Honda. Please let us know in the future if there is ever anything that we can do to be of assistance in any manner. Sincerely, Wael Yunes

December 13, 2016

My Amazing DHC Experience Jenssywas really helpful. He was really good explaining so we always knew the exact situation that we were in. Thanks to Jenssy, I will gladly recomme More

by Parisnewman923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenssy Diaz
Dec 20, 2016 -

DCH Paramus Honda responded

Thanks so much for taking the time to provide us with this great feedback about your recent visit to our dealership. We always love hearing from our customers, and it makes our day to know that your experience was a great one. Thanks for making the choice to come to DCH Paramus Honda. Please let us know in the future if there is ever anything that we can do to be of assistance in any manner. Sincerely, Wael Yunes

December 11, 2016

Excellent! The dealer, John Kim, made me feeling very comfortable, and acceptable to deal with him. I had been totally satisfied with him and finally settled the More

by Jay Song
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
Dec 16, 2016 -

DCH Paramus Honda responded

Thanks so much for letting us know this great feedback about your recent visit to our dealership. Your satisfaction is extremely important to us! I am so glad to know that you were pleased with the level of service that you received. Please let us know if we can ever be of assistance to you in the future in any way. Sincerely, Wael Yunes

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