DCH Paramus Honda

Bad customer service on DCH itself I bought two cars from DCH, not even lease, full cash. My 2006 Pilot key screw came off and lost. Figure I come in and can give me a tiny screw. And I bought two cars from DCH, not even lease, full cash. My 2006 Pilot key screw came off and lost. Figure I come in and can give me a tiny screw. And they have to charge me $3 for that. WHAT A CUSTOMER SERVICE you have - DCH. That screw probably cost you 2 cents and you could have give it out for free. How often does these request come to you. Even so that cost you nothing and unlike DCH. If you buy a furniture from IKEA. You can go and they will let you get a replacement nut and bolts for FREE. I call that good customer service. All employee there have good service, just this experience on DEC 29 holidays time really ticks me off. Bah Humbug DCH. More

Honest and no nonsense Aron was professional, courteous, and honest. He provided me with an opportunity to test drive the vehicle and answered all of my questions. He wa Aron was professional, courteous, and honest. He provided me with an opportunity to test drive the vehicle and answered all of my questions. He was candid about any issues with the vehicle and treated me with respect. He did not waste my time and the transaction was a pleasure. More

Leasing a new Honda From the time we walked in the door and were warmly greeted the friendly and expert service set the tone for the entire process. We left with our new From the time we walked in the door and were warmly greeted the friendly and expert service set the tone for the entire process. We left with our new car and the knowledge that we were not just people looking for a car but valued customers who would definitely return again. More

Awesome experience It was a pleasure to meet such an amazing hard worker sales rep. Morad Dalia gave us an amazing deal on a 2017 Accord. Will refer him to others. It was a pleasure to meet such an amazing hard worker sales rep. Morad Dalia gave us an amazing deal on a 2017 Accord. Will refer him to others. More

Best experience ever My experience first began with Nicole Mejia after my interest in a vehicle I saw online. She was able to get me a great deal on a brand new vehicle. My experience first began with Nicole Mejia after my interest in a vehicle I saw online. She was able to get me a great deal on a brand new vehicle. She was very courteous and professional and was able to answer all my questions over the phone which in turn spiked my interest. Afterwards when I arrived in was paired with the sales person Sunil Patel. He was very good at explaining all the details about my vehicle and gave me exactly what I was promised by Nicole which was excellent. Lastly I dealt with Christian in finance. He was very down to earth and explained all my options in detail and suggested products that matched exactly what I was looking for while suggesting some of his own based on my responses. Overall the service was quick, easy and enjoyable. More

Ella es muy carismatica con sis clientes BRE es una persona muy amable y muy respetuosa y sabe darle buenas soluciones a los clients de HONDA. cuando regre de Nuevo a este diler me gustaria BRE es una persona muy amable y muy respetuosa y sabe darle buenas soluciones a los clients de HONDA. cuando regre de Nuevo a este diler me gustaria que ella me atendiera de Nuevo por que me gusto mucho su forma de ser y el cacarter que tiene para atener a la gente pieso que es una muy Buena erramienta para este diler. More

Great experience Morad was very helpful and gave me the best deal possible. Gave me an awesome deal on a 2017 Accord! Thank you for your assistance! Morad was very helpful and gave me the best deal possible. Gave me an awesome deal on a 2017 Accord! Thank you for your assistance! More

Hamad Deeb is the best ! My family and I have been customers of DCH Paramus Honda for about 15 years. My parents leased their cars through them, and now for the past 2 years I My family and I have been customers of DCH Paramus Honda for about 15 years. My parents leased their cars through them, and now for the past 2 years I have been a customer myself. I leased my first car with Hamad Deeb. Talk about an honest, customer driven salesman... he truly is the best! I will only lease cars through him! I just leased my second Honda CR-V and I couldn't be more thrilled with it. Thank you Hamad!!! More

Great experience with Dhimitri Robo Dhimitri was upfront and honest without trying to pressure me into a purchase. Overall great customer service and I will recommend to family and frie Dhimitri was upfront and honest without trying to pressure me into a purchase. Overall great customer service and I will recommend to family and friends. More

Purchase new Honda HRV Mr. Deeb provided excellent service, kindly answered all our questions without making us feel pressured. Great experience - We love our new Honda Mr. Deeb provided excellent service, kindly answered all our questions without making us feel pressured. Great experience - We love our new Honda HRV! Thank you! More